Known Issues
Discussion List
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208Investigating Announcement EuleHedwig 13.6K views 268 comments 208 points Most recent by Kykkaa Report a Bugin Report a Bug latest comment 04 December, 2020, 07:38 am.After updating to 2.15 my display looks normal for a second than it turns black with only menue but…268 comments -
43Keybounce Moderator 1K views 161 comments 43 points Most recent by HPWUblue Report a Bugin Report a Bug latest comment 04 December, 2020, 05:24 am.Report: I do not know what triggers this. On any day, if you check the list of daily activities be…161 comments
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0New UncleLuLu 14 views 1 comment 0 points Most recent by UncleLuLu Report a Bugin Report a Bug latest comment 03 December, 2020, 08:11 pm.On iPhone X, iOS 14.2 in Version 2.15.1 (current) of HPWU app, there is an issue with when claiming…1 comments
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29Qu33nanne Moderator 3.6K views 335 comments 29 points Most recent by HPWUblue Report a Bugin Report a Bug latest comment 03 December, 2020, 12:47 pm.Game is not fully loading.335 comments
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26Czestnut Moderator 2.9K views 454 comments 26 points Most recent by HPWUblue Report a Bugin Report a Bug latest comment 03 December, 2020, 12:03 pm.iOS 13.3, game ver 2.9.021152553.d212811.a212973 We were a group of 5 players last night, and the…454 comments
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79Working on a Fix HPWUrobert Moderator 5.5K views 91 comments 79 points Most recent by Drakonite Report a Bugin Report a Bug latest comment 01 December, 2020, 08:01 am.Trace Beam visualization and Encounter threat level of many Encounters do not correspond to their R…91 comments -
12Investigating mever1ck Moderator 672 views 28 comments 12 points Most recent by mever1ck Report a Bugin Report a Bug latest comment 01 December, 2020, 07:25 am.Adventure sync background data not working on iOS, I need to always reinstall the game to fix it. T…28 comments
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Buutterface Moderator 5.2K views 126 comments 21 points Most recent by WitchHiker The Knight Busin The Knight Bus latest comment 01 December, 2020, 12:21 am.Quite possibly the most irritating part of the game is other players using the knight bus along for…126 comments -
25Pxrya Moderator 3.6K views 407 comments 25 points Most recent by Bobzbub Report a Bugin Report a Bug latest comment 27 November, 2020, 05:13 pm.I always get an error when I choose a chamber in fortresses. When I click on any chamber this error…407 comments -
72Investigating Chaoscat Moderator 2.1K views 172 comments 72 points Most recent by AliciaMcGonahan Report a Bugin Report a Bug latest comment 26 November, 2020, 05:13 pm.After using the pario vestigus spell 3 traces appear, but they disappear after clicking on one of t…172 comments
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45Working on a Fix PoisonDartFrog Moderator 7.5K views 183 comments 45 points Most recent by Tracy836 Report a Bugin Report a Bug latest comment 25 November, 2020, 04:12 am.I have completed all of the professor lessons and when I first updated I had a high professorial ap…183 comments
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2Resolved Announcement HPWUrobert Moderator 1.5K views 56 comments 2 points Most recent by Elanora82 Report a Bugin Report a Bug latest comment 23 November, 2020, 02:23 pm.We are investigating an issue causing latency or login errors for some players. We'll release a fix…56 comments
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18HPWUrobert Moderator 1.7K views 43 comments 18 points Most recent by qvatoslocos Report a Bugin Report a Bug latest comment 31 October, 2020, 01:57 am.Red Badge notifications reappear on previously seen achievements after reinstalling the game. The i…43 comments
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5New FredjeFlitser 47 views 2 comments 5 points Most recent by Trixsome Report a Bugin Report a Bug latest comment 28 October, 2020, 06:33 pm.Since dark arts wizarding weekend event has started when using trace charm and catching the first s…2 comments
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27Working on a Fix ACUTUS Moderator 3.4K views 109 comments 27 points Most recent by RemusArmy Report a Bugin Report a Bug latest comment 28 October, 2020, 10:39 am.while selecting tung skill in Calamity Essentials III I chose a more costly / more useful route tha…109 comments
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3New Vaperize 54 views 2 comments 3 points Most recent by Vaperize Report a Bugin Report a Bug latest comment 18 October, 2020, 10:29 am.When the game was released, what caught my attention was the concept of "wizards uniting"…2 comments
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1New DScarXIII 13 views 0 comments 1 point Started by DScarXIII Report a Bugin Report a Bug latest comment 17 October, 2020, 04:45 am.Level up to 36 today, had 33 energy before leveling up. Reward the usual 20 energy , ingredients a…0 comments
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7Investigating Raxal 145 views 8 comments 7 points Most recent by TashaCat Report a Bugin Report a Bug latest comment 14 October, 2020, 02:13 pm.Since the game began, I've never been able to save titles or achievements in my profile/Ministry ID…8 comments
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m90photo 72 views 1 comment 1 point Most recent by Vaperize General Questionsin General Questions latest comment 05 October, 2020, 01:33 pm.My only options on the play store are to uninstall the entire app, and I can not launch the app at …1 comments
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0New LadyMoosefish 27 views 0 comments 0 points Started by LadyMoosefish Report a Bugin Report a Bug latest comment 27 September, 2020, 05:08 pm.I can’t even load the app. First I had black screen, or as it loads, goes to my phone home screen.…0 comments
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0New Closed HPWUrobert Moderator 401 views 187 comments 0 points Most recent by Spahz Report a Bugin Report a Bug latest comment 22 September, 2020, 08:19 pm.Update: A fix was added and are seeing latency normalize. We will continue to monitor the situation…187 comments
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0New HPWUrobert Moderator 122 views 3 comments 0 points Most recent by nCoder Report a Bugin Report a Bug latest comment 18 September, 2020, 01:35 pm.Players with Samsung devices who have downloaded the 2.15.0 Update from the Galaxy Store may get a …3 comments
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th3Blackth0rn 80 views 2 comments 0 points Most recent by Lucoire Feature Requestsin Feature Requests latest comment 16 September, 2020, 03:45 pm.Please Review: https://www.youtube.com/watch?v=ry2xz5yYZwY2 comments
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67Slapshotclub Moderator 3.2K views 277 comments 67 points Most recent by TeiSinTai Report a Bugin Report a Bug latest comment 11 September, 2020, 10:00 am.My registry freezes upon going into it telling me connection was lost... I have done update and dow…277 comments
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0New BocaG 139 views 4 comments 0 points Most recent by BocaG Report a Bugin Report a Bug latest comment 08 September, 2020, 02:50 pm.A bug in the game has caused the misappropriation of these hard to come by, very rare, very time co…4 comments
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6The root cause of the Fortress Battle account lockout bug has not been fixed! It happens every eventNew davidgro 87 views 0 comments 6 points Started by davidgro Report a Bugin Report a Bug latest comment 04 September, 2020, 09:55 pm.This is not ok. Really not ok. Every event, a new batch of players (as well ones who know better b…0 comments
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19Working on a Fix hpwulola Moderator 1K views 15 comments 19 points Most recent by LeMaxim Report a Bugin Report a Bug latest comment 30 August, 2020, 10:38 am.Our team is aware of an issue affecting iOS devices and the ability to link an Apple ID as a login …15 comments -
28Resolved Cuigy83 Moderator 470 views 33 comments 28 points Most recent by HPWUblue Report a Bugin Report a Bug latest comment 21 August, 2020, 05:37 pm.I notice recently that the image of some of the high threat foundables were distorted (see attachme…33 comments
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ToxicValentine 71 views 1 comment 0 points Most recent by BenTiger Community Forum Feedbackin Community Forum Feedback latest comment 20 August, 2020, 03:46 pm.It won’t let me allow my camera to be used in settings1 comments
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Luv2dance23 156 views 3 comments 0 points Most recent by Luv2dance23 The Knight Busin The Knight Bus latest comment 15 August, 2020, 01:00 am.I’m so mad!! I’ve lost dark chamber V two days in a row and have burned through at least 15 potions…3 comments