Game restart while using Potion

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  • TrotheyTrothey Posts: 0 ✭✭
    #21226 September, 2021, 06:44 pm.

    Again today the game reported an error as soon as I used a potion in a wizarding challenge. When the game restarted, even before the warning popup, it goes straight to the same error.

    I have restarted it 3 times now & it will not open.

    This problem needs to be addressed and fixed, not your normal 'ignore it and it will go away' that is all you do.

    Then you need to fix it going 4 or 5 days showing 0.00km walked and suddenly once it is opened the daily reward & all portkeys open without moving the phone 1 foot.

  • TBSuttonTBSutton Posts: 12 ✭✭
    #21327 September, 2021, 12:29 am.

    #Advisory keeps error out and I'm losing out when using potions and dark marks. This and the freezing error when open gifts makes it hard to play. Fortress has also been error out and causing game to restart.

  • ViperGTViperGT Posts: 1
    #21427 September, 2021, 10:29 am.

    Same thing happen to me multiple times specially during event. Normal play is ok, but when come to event season, in the tower, fighting half way, **** s* *** when after dealing with half of the monster then being **** off the game right after using a potion.!!!

  • AJZipperAJZipper Posts: 17 ✭✭
    #21527 September, 2021, 03:30 pm.

    I just had my game crash in the middle of a regular encounter. Of course, I lost my existulmo potion (which I want back) , but I also lost a great encounter.

    I also lost for Strong Invigorating Draughts this last event in a Dark Chamber. This should not still be happening a while month plus later...

  • JCatt21JCatt21 Posts: 3 ✭✭
    #21629 September, 2021, 01:33 pm.

    Whether in an trace encounter, adversary challenge, or in the Wizarding tower, I will often get a restart error upon using a potion which causes me to lose any progress, rune stones, potions, and any trace fragments prior to the restart.

  • GrangerDangerHoGrangerDangerHo Posts: 1
    #21729 September, 2021, 06:36 pm.

    Yes! I literally came here to report this issue. It's been happening for a couple of weeks now for me. So extremely annoying.

  • MegaFluffyMegaFluffy Posts: 10 ✭✭
    #21830 September, 2021, 02:38 am.

    Same problem!! Just started on the bonus section of the dragon event. Has done it twice now.

  • hiufukathhiufukath Posts: 0
    #21901 October, 2021, 10:29 am.

    It is the >10 times that after I use the potion during fight in fortress the game display this .


  • SunlfSunlf Posts: 0 ✭✭
    #22001 October, 2021, 02:41 pm.

    I am quite tired of reloading this game when I take a potion. During foe encounters AND adversary encounters not to mention having to reboot every time I open an energy gift.

  • TrotheyTrothey Posts: 0 ✭✭
    #22109 October, 2021, 12:32 pm.

    Again, as almost every day as soon as I use a potion, during an oddity trace this time, your error pops up and the game has to restart. I have even this happen during what should have been the end of a second encounter in a dark adversaries, and when the game reopened I got no credit for what I accomplished.

    You guys read these complaints, blow them off and mark them closed. You need to start making your programmers do the job they are getting paid to do.

    Then you need to have them fix the walking not being checked for 4 or 5 days, then I suddenly walk 15km while sitting and eating breakfast.

  • torpoultorpoul Posts: 2 ✭✭
    #22209 October, 2021, 12:40 pm.

    Used another potion this morning and as soon as I clicked USE the game crashed. This happens way too much and has been going on for too long. There are many reports here of this bug, but never been addressed.

  • FoxaleFoxale Posts: 0
    #22309 October, 2021, 11:43 pm.

    I got bugs off so many times after using potions in wizarding challenge and when the game restarts, I was not directly back to the chamber. I need my runestones, potions and energy back

  • KullernKullern Posts: 1
    #22410 October, 2021, 03:03 pm.

    This has happened me too ever so many times last month. Im getting fed up with this and have considered to end playing. It happens every now and then, often when I use potions.

    No fun playing any more.

  • MaeveLuvMaeveLuv Posts: 6 ✭✭
    #22510 October, 2021, 05:40 pm.

    After riding night bus, entering battle, and engaging one or more I get kicked out, all potions and rune stones wasted! I'm an android user and have become painfully aware that this game seems to focus on Apple bugs only, please tell me you are working on your issues with androids

    Galaxy ;21s ultra

    Update, downloaded from Galaxy Store


  • ZeeloveZeelove Posts: 0
    #22610 October, 2021, 08:50 pm.

    Hei.

    Almost every time I use the strong exstimuloeleksir in a match after travelling with the "fnattbuss" (norwegian), the game crashes and i loose:

    • energy spent in the match
    • the runestone i spent to enter
    • eleksirs spent in the match (sometime leftover eleksirs from other potions, eks. 1/3, is still there after the crash, othertimes it all dissappears)

    This bug makes the game less interesting to play.


    I have tried to switch from wifi to 4G to new wifi, nothing makes any differense.

    Any help and/or a quick fix would be very appriciated.

    Thanks

  • RobGobeRobGobe Posts: 34 ✭✭
    #22715 October, 2021, 06:53 pm.

    I've had this issue for the last couple of weeks, but it's getting really frustrating with the new events. Whenever I use a potion in either a foundable, adversary or wizarding challenge, sometimes the app crashes and I lose the encounter. This is particularly frustrating with 1920 foundables and adversaries, where we lose all the progress and rewards.

  • RyathSRyathS Posts: 10 ✭✭
    #22816 October, 2021, 05:00 am.

    Super frustrated that the bug of booting a player out (restarting game)after applying exist. potion during battle is STILL NOT resolved. I lost a portkey battle for this event. When I logged back in, of course, the battle was gone. 😡

  • MaladaptionMaladaption Posts: 5 ✭✭
    #22916 October, 2021, 12:05 pm.

    Same here. Mostly happens in Fortress

  • Madwitch13Madwitch13 Posts: 0
    #23017 October, 2021, 11:25 am.

    I just got booted twice from my top challenge, losing several potions and two runestones. I had almost beaten them both. Please help!

  • PenelopeStormPenelopeStorm Posts: 0 ✭✭
    #23117 October, 2021, 02:31 pm.

    The game forces a restart when I open an extimulo potion. This has cost me 1920’s foundables, my place in dark chambers right as we were about to win, and makes the game very frustrating. This has been going on for several weeks. Why isn’t this fixed yet?

  • LemyLemy Posts: 1 ✭✭
    #23218 October, 2021, 02:11 am.

    I get Within my last 2-3 foes, by myself, use a potion and then get the report error screen. Every time I start Back it’s like I never Finished the chamber. I may Have a potion missing or less energy but I never Return to the chamber and I never Am at the same potion level as when I got Kicked out.

  • LemyLemy Posts: 1 ✭✭
    #23318 October, 2021, 02:12 am.

    I just Downloaded all assets yesterday too

  • torpoultorpoul Posts: 2 ✭✭
    #23418 October, 2021, 02:56 pm.

    Not 5 minutes in the game this morning on my second adversary in a wizarding challenge as soon as I use a potion the game crashed. Daily event and so many posts here about it being ignored while you guys sit back and laugh.

  • torpoultorpoul Posts: 2 ✭✭
    #23518 October, 2021, 06:21 pm.

    For the second time today, as happens almost every day, as soon as I used a potion the game crashed, and when it reopens I will not be able to continue where I was.

    Somebody managing your company needs to start replacing or whipping the programmers there.

  • Hiti1Hiti1 Posts: 116 ✭✭✭
    #23618 October, 2021, 07:50 pm.

    this is in the known issues list pinned at the top of all threads here. It only happens when you tap too fast after using a potion, so you can easily avoid that.

  • Hiti1Hiti1 Posts: 116 ✭✭✭
    #23718 October, 2021, 07:56 pm.

    when you tap too fast after using a potion, then you get kicked out of the battle. See known issues for more information.

  • RutabagadeVegaRutabagadeVega Posts: 0
    #23819 October, 2021, 12:36 pm.

    The app shuts down regularly while using potions in Wizarding challenges and catching traces. I've wasted countless potent exstimulo potions and lost challenges because of it.

  • SteelyDaaadSteelyDaaad Posts: 0 ✭✭
    #23919 October, 2021, 12:53 pm.

    I have repeatedly had a fortress battle interrupted with a restart when I apply an exstimulo potion of one kind or another. When the app restarts it just returns to the wild not the fortress. The potion selected has been applied and is still there to use but your progress in the fortress battle is lost. If you reenter the fortress you have to select a new level and runestone. It has been going on for many weeks now well before the latest upgrades.

    I am currently using 2.18.1 downloaded from Play Store. My phone is a Samsung Galaxy A71.

    I have seen this reported many times but it's status seems to show as New which it definitely isn't. This needs urgent attention as it is really irritating players and eventually they will get fed up and abandon the game.

  • RainbowwanduserRainbowwanduser Posts: 83 ✭✭✭
    #24023 October, 2021, 05:34 pm.

    I activated a potion during an adversary chain and it said I had to restart and I lost the adversary chain, spell energy and possible rewards again! This is crazy!

  • AJZipperAJZipper Posts: 17 ✭✭
    #24124 October, 2021, 02:50 am.

    I was ejected from a dark 4 battle after using a potion

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