“Connection lost” message on every app launch

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Comments

  • RadretiredRadretired Posts: 25 ✭✭
    #3211 April, 2021, 09:17 pm.

    I have the same problem. There have been numerous complaints dating back to August 2020. Why hasn’t Niantic responded?

  • LemmingsLemmings Posts: 2 ✭✭
    #3329 April, 2021, 06:30 pm.

    Happy Birthday the bug :)

  • ShendoahShendoah Posts: 2 ✭✭
    #3422 May, 2021, 10:35 pm.

    EVERY. TIME. I. OPEN. THE. GAME.


    It doesn't matter if I am on Wi-fi or cell, I always get connection lost. I am on the latest Android (Android 11) and HP 2.17.0

  • KiddocKiddoc Posts: 4 ✭✭
    #3528 May, 2021, 01:59 am.

    I have the same issue and have not gotten response from niantic.

  • YoushallnotpazYoushallnotpaz Posts: 43 ✭✭
    #3628 May, 2021, 02:12 pm.

    @Kiddoc dw.. it's just a message and doesn't mess with the game. you should be good to go after tapping on ok

  • GranulosGranulos Posts: 2 ✭✭
    #3728 May, 2021, 02:19 pm.

    That is not the problem. The game works as programmed by the developers after typing. But the message is annoying every time, especially since the content is total nonsense.

  • AME7AME7 Posts: 2 ✭✭
    #3831 May, 2021, 04:26 am.

    I get the above message, which I have also attached a screenshot of, everything I log in or anytime I switch screens. There was an update then it started doing it. It does not matter what connection I I using, wifi or mobile data. I get this when I have not actually lost connection. It is just very irritating.


  • Cuigy83Cuigy83 Posts: 27 ✭✭✭
    #3910 August, 2021, 06:43 pm.

    Since previous update I have been getting “Connection lost. Check your WiFi or mobile data” notice every time I log into. It does not effect the game but it’s an extra click you have to acknowledge. NOW with the recent upgrade and patch I get the same notice when I click into the portkey. This notice only happens when I first log into the game and click portkey. Has anyone been having the same issue? Is there a fix to this issue?


    I have an iPhone 11 iOS 14.7.1



  • MagusAnimagusMagusAnimagus Posts: 48 ✭✭
    edited August 2021 #4010 August, 2021, 08:36 pm.

    I have, and I wondered if because it happens only in portkeys for me, if this is why my mileage and steps aren't being counted accurately if at all. This only began happening yesterday. Btw, it occurs whether or not I'm on wifi.

  • ErjeeesErjeees Posts: 7 ✭✭
    #4111 August, 2021, 02:56 pm.

    Hi, I have trouble with portkeys finish their distance. Since the last event I have 3 portkeys that don't finish, while I made the distance. Is gives a notification dat connection is lost. Re-installing the app didn't work.

  • ErjeeesErjeees Posts: 7 ✭✭
    #4212 August, 2021, 03:07 am.

    See picture:


  • Oakley613Oakley613 Posts: 10 ✭✭
    #4318 August, 2021, 05:38 am.

    I've been having the same issue upon launching the game forever it seems and it just started happening with the 1920's event when I open the port key button to access the page. 🤦🏼‍♀️ When are they going to fix these glitches already!?


  • WhjaykWhjayk Posts: 1
    #4418 August, 2021, 02:12 pm.

    Did this get resolved because I'm having the same problem.

  • Hollie25Hollie25 Posts: 30 ✭✭✭
    #4520 August, 2021, 06:57 pm.

    When I open the portkey page this is the error message I get: "Connection lost. Check your wifi or mobile data." When I tap the "Okay" the message disapears. But it is annoying that this error message keeps appearing when my wifi connection and mobile data are just fine.

    Google Pixel 4a 5G running Android 11

  • KlariphoneKlariphone Posts: 2
    #4621 August, 2021, 12:22 am.

    I’ve had this a few times too over the past couple of days on iOS, but thankfully have not lost any of my portkeys.

  • Charchar309Charchar309 Posts: 3 ✭✭
    #4724 August, 2021, 06:21 am.

    It keeps happening to me also and my portkeys are there but it is not adding any of my steps towards opening them at all. They should have opened days ago but nothing is happening. I don't know what to do...

  • Duckbeak206Duckbeak206 Posts: 180 ✭✭✭
    #4824 August, 2021, 04:20 pm.

    It’s now part of my startup routine. Maybe one year was enough? We have other bugs to explore so you can remove this one.

  • kittyzmad90kittyzmad90 Posts: 1
    #4924 August, 2021, 06:28 pm.

    I get this message aswell on android. Really frustrating!

  • IsDahut94IsDahut94 Posts: 1
    #5025 August, 2021, 02:48 am.

    Cada que abro los transladores o la tienda me sale el mensaje "conexión perdida, favor de verificar la conexión wifi o datos móviles", no se actualiza la sincroaventura y eh perdido casi 2km que no se registran y me cuesta que se desbloqueen. Por ese mensaje no me salen rastros para capturar fragmentos y no puedo completar las misiones.


    Espero lo solucionen pronto porque así no es óptimo jugar.

  • ColeJocelynColeJocelyn Posts: 0 ✭✭
    #5130 August, 2021, 02:44 pm.

    IOS 14.7

    every time I open port key window I get an error see attached. The active portmanteau still seems to be working. Just get this connection error even though there is nothing wrong with my connections.


  • 42Prefect42Prefect Posts: 1
    #5231 August, 2021, 10:23 pm.

    Any comment from the developers would be helpful on this issue. I am experiencing this same issue along with adventure sync not working. It is ridiculous for there to still be in game tasks related to distance when you can't get your game distance counters working for all users

  • CatMama58CatMama58 Posts: 29 ✭✭
    #5327 October, 2021, 09:17 am.

    I get the same message every single time I enter Portkeys. Also, periodically, the game crashes on me and I lose a Portkey. There does not seem to be any consistent event causing the crash. This is the buggiest game I have ever played. I am constantly getting error messages, especially when in Wizarding Challeneges, and the game frequently crashes on me. In both instances, I lose the potions I have used and don’t get credit for whatever I was doing. This happens consistently when I get to a 3-character adversary challenge, such as with Draco Malloy. Indeed, I have only once been able to get through such a challenge. It is very frustrating and disheartening. There are a number of other bugs as well. Are they ever going to be fixed?

  • BimpatBimpat Posts: 1
    #5423 November, 2021, 05:56 pm.

    Same issue STILL THERE!

  • Duckbeak206Duckbeak206 Posts: 180 ✭✭✭
    #5624 November, 2021, 02:43 am.

    It’s an integral feature now. If this is taken away, the game will feel different.

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