Worked until it didn’t! Now I have a black screen when I’m directed to open the menu in the bottom right corner :/
Same issue here. Tutorial worked fine, now HUD is gone. No black screen here though.. Just no HUD.
@ChaserFirebolt5 Have you recieved a fix yet? Responses seemed pretty quick then all of a sudden it went quiet on us lol.
My apologies @Wulvzbane I've added a fix to your account as well. Welcome aboard!
@ChaserFirebolt5 the issue you now experiencing sounds similar to the following reports. If it is, please check out the related discussion and try the troubleshooting steps/ workarounds and stay tuned for related updates. Thank you!
2.15 with Android 10: Black screen with only menu
Daily assignment tab is blank and when pushed just loads a black screen
Same issue here, only map no icons, can't access the menu
@HPWUblue I’m having the same problem as everyone else I just see my character my street and nothing else
@BarbarianPt @Thebeeks9 Hi, I've added a fix to your accounts. Please try again and let me know how it goes.
Hi I’m having the same issue, everytime I redownload the game the same thing. Been happening for months. I’d really like to play but this experience is turning me off this game
My friend, username KathrineKu, is missing all menues. And she was not able to log in here to tell so herself. What can she do? Can you fix her account so she can see the menues in the game?
Hey @Slayvey @egilnyga I've added the fix to both the accounts (Slayvey & KathrineKu). Please try again and lemme know how it goes.
Thanks. KathrineKu has the menues now.
Awesome! Thank you for the follow-up👍️
Same issue, no hud buttons, if I could please get a fix.
@jroogle Hi! I've added a fix to your account as well. Please try again.
Yay! It's working now, thank you @HPWUblue !
Need a fix too, no buttons, nothing.
Hi I need help this happened on my iPad as well and someone helped me but now it’s doing the same thing on my phone pls help
@Musiara @FrenchFryGuyII I've added a fix to your accounts. Please log in again and let me know how it goes!
it works now thanks again hope you guys figure out how to fix it so it doesn’t do that any more but thanks for fixing it for me
Hallo ihr Lieben, ich habe genau dasselbe Problem und weiß nicht was ich machen soll, könnte mir da auch bitte jemand helfen?
Danke im voraus
mit freundlichen Grüßen
@Eilasora90 Hi! Sorry for responding in English. I've added the fix to your account and you should be able to see the missing buttons now. Please let me know how it goes.
Vielen lieben Dank! Es hat funktioniert!
Same with my account, wanted to start playing, but no buttons after tutorial. Could uou please fix my account as well? Many thanks, Merel
@Merelvogel Hey Merel! I've added a fix to your account as well and you should be able to see those buttons now. Let me know if you need help with anything else. Cheers!
Same with my account, wanted to start playing, but no buttons after tutorial
@Engessi Hi, I've added the fix to your account too. Welcome aboard!
i wanted to play again but i got the same issue as the people above me. I tried to reload everything and also try to uninstall and install but i still have no buttons on my screen or anything else except my character and the map.
I have the same problem… No HUD… can you fix it ? Thank.
@Aresnia @Elza2017 I've added the fix to both accounts. Could you please try again?