Recover account

stellakebab77stellakebab77 Posts: 2
edited March 2021 in General Questions #1 latest comment 18 March, 2021, 07:36 pm.

I used to play in 2019 and stopped just before lockdown 1. I’ve recently wanted to start playing again, but now when I accessed I had to setup my account again and it’s not recognised me to pull data through from servers. Has my details been deleted from not using it?

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  • stellakebab77stellakebab77 Posts: 2
    #218 March, 2021, 07:33 pm.

    please ignore this, I’ve just logged out and back in again and it’s pulled through my data

  • AltarielValiceAltarielValice Posts: 303 ✭✭✭✭✭
    edited March 2021 #318 March, 2021, 07:35 pm.

    @stellakebab77 have you checked which email you're logging into and which method you're using? I believe Facebook and Google logins dont register as the same login so it might be you havent accessed your game the way you did when your registered. Worth a try to check.💜

  • AltarielValiceAltarielValice Posts: 303 ✭✭✭✭✭
    #418 March, 2021, 07:36 pm.

    Ah good. Glad to hear you're back in! @stellakebab77

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