@LavenderLilly@Hisoka19111 If you look at what the number says before you return the foundable, you will see that the number on the summary is correct, and that you're actually getting the fragments you're supposed to get. The bug is with the starting number on the top.
edited October 2020#12318 October, 2020, 08:34 pm.
@Skygre This is how I noticed that there is a problem. I looked at the start - the ones that stood out are the times where I the two fragments should have been enough to place the image - and saw that at the end I only got 1 fragment instead of two. I normally skip the animation, however, since I noticed I am not getting the two fragments started watching it closely. Guess I will need to start capturing each starting screen.
After returning a confoundable it will go through the rewards summary and it will show that I get 2 fragments but at the end of the summary it takes 1 away when using the trace charm.
After casting the trace charm and returning a charmed Foundable, the rewards screen first shows that I obtained 2 fragments. Then the final rewards summary screen shows only one, and only one is counted in the registry. Occurred with all foundables that appeared after the charm was cast - 2 Bogrods and 2 Hufflepuff students.
Before: When casting Pario Vestigus, on a trace on the map, I would recover 2 fragments from that trace. Alongside it another 3 (mostly) junk traces would appear. After ~1 minute I would see another copy of the same trace and would recover 2 more fragments. So overall: 4 fragments.
Today: first trace that I cast Pario Vestigus on returns only one fragment. Second trace returns 2 fragments as expected, so overall I am receiveing only 3 (junk traces appear as before)
Please fix as this is a very bad timing for a weekend event that I was waiting for.
@Marlygurl@mszzaj If you look at how many fragments you have before returning the foundable, you'll see that the number at the bottom of the reward screen is correct. See pictures that shows exactly this. I had 0 fragments of young Sirius, and got 2 fragments when returning him after using the trace charm. The counting at the top of the rewards screen however, started the count of fragments at 1 and added 2, which summed up to 3. So it's the number at the top of the rewards screen, that is wrong. At least that's how I see it.
@HPWUrobert cone on man, why is this happening again. Just did a quidditch Harry and it rolled to 7/7 and then rolled back to 6/7. It’s getting ridiculous.. events about to start and immediately I’m dealing with yet another trace issue!
Exactly what happens to me too! Lots lately but just now (when I used a TTD and Baruffio) and placed a Trace Charm (Pario Vestigus) on Young Harry and a Werewoolf (which I also should have been able to place due to 22/22 but wasn’t). Very annoying since these rare foundables are spawning extra during this event.
Can you please correct my inventory, for exempel by checking my progress in the database? 🙏 @HPWUTeam@hpwulola@HPWUrobert
I also discovered that during this time, nothing was registered in my Daily Assignment list! I restarted the game and it started register. Due to my acitity during these 40 mins I should have completed all except wiz challenge and the walk. Can you please correct this too? 🙏
also having same issue. Started in last event and continued into Halloween event and today, same again. Any chance someone could look into this? Thanks.
I've had same issue. Everything seems to work as the fragment counter increases in the animation it then reverts to a single fragment. If you get it and then check registry it too shows only the increase of one. Please fix and give us our earned but missing frags back yet again..... sigh
I've tried several times to get players to notice how many fragments they have before they return anything. If you loook at the pictures from when I returned young Sirius, after using the trace charm, you will see that I have 0 fragments before the return, at the top of the rewards page it counts up to 3 fragments (incorrect, since it started with 1, which is 1 more than I originally had), and ag the bottom of the rewards page it says I got 2 fragments (correct). It's only at the start of the rewards page that there's anything wrong, and you actually get 2 fragments when returning something after using the trace charm. Don't take my word for it, just see for yourself the next time you use the trace charm. If anyone has pictures showing that they only had one less fragment before returning something they got from a trace charm, I would really like to see it, since this has been a complaint in here for a long time, without anyone actually having pictures that shows the fragment count before return.
Same thing happened twice for me this morning. Only 1 fragment for the trace I used the trace charm on. The other traces that popped up gave 2 fragments as usual.
And to Skygre’s note, yes I know exactly how many fragments I had before encountering the trace. The count was only 1 addition fragment after I’d got the trace - on the catch screen and register page.
edited November 2020#13910 November, 2020, 09:25 am.
I agree with @Skygre and i wish more people shared screenshots. It's easier to figure out where they're going wrong or at least realize there's an actual bug affecting some players.
This issue seems to have resolved itself for me, last couple of days consistently getting correct number of fragments counted in registry .... hope I haven’t jinxed it now 👹. Strange, didn’t do anything to phone or app ... 🤞all continues to go as it should 🧚♀️
The extra fragment we should get from Charmed Traces is not being counted in the Registry. Several of my fragments have now not been counted and that’s not fair. It says I earned 2 fragments on the initial reward page, but on the final rewards summary, and when I go to the Registry, the extra fragment isn’t counted.
I have had this happen several dozen times. I have a number of short game play video clips of this, but I cannot upload them here. After using the trace charm, the initial reward will show two fragments, but the final reward is one. There have been many instances of initially having enough fragments to place a high-value foundable, only to have that disappear when the reward summary is shown.
I completed the Calamity Essentials Lesson Level 2, #25 Lost & Foundables. I should be receiving 2 fragments when I return the Foundables but the result is INCONSISTENT! Sometimes I get 2, other times I get only 1. Sometimes the game will tell me at first that I’m going to get 2, then when the screen finalizes I only get 1. Sometimes it does give me the 2 fragments. When combined with the bug where the Trace Charm Foundables disappear, I’d say the code writers need to go back to the drawing board.
I have the same issue, screenshots included, I have an extra lesson learned so should get +2. Animation shows I get 3 in total, but end screen shows I only get 2.
I had been getting 2 fragments when using Pario Vestigius but tonight noticed I wasn't. The counter was registering 2 after I caught the additional foundables that had appeared, then it would quickly revert back to 1. When checking my registry sure enough only got 1 fragment. No idea how long this has been going on for or how many fragments I have lost. So frustrating!
Are Niantic going to fix this? How are they going to credit us with missing fragments?
Trace charm on foundables return does not add to the original fragment count. My Madam Hooch originally 5/15
And successfully return show +2 fragments but the fragment count show 6/15 then second time return show 8/15 but the end fragment count show 7/15. So where does the problem lies?
I keep having this happen: I put a trace charm on a foundable, return it, and one get one fragment instead of two. It's usually just the first trace that I don't get a bonus fragment on, but it's always the one I put the charm on to begin with because I actually wanted extra fragments so it's getting frustrating.
edited December 2020#14805 December, 2020, 01:16 pm.
@kitzen Yeah but... That's definitely a bug, is it not?😂
There's one poster that insists that it's a display issue, that I'm actually getting the fragment, the animation is the part that's bugged and not the actual reward.
That has not been my experience. Last night I got a Weasley Twin pop up(I can't remember which one off the top of my head). I had one already, I exited the trace, popped the TC on him, and returned him only to get one fragment. I went into the other red trace that showed up because of the TC and it was the same twin, returned him, got 2 fragments for a grand total of 4.
No screenshot because I keep expecting the game to just work,and by the time I realize there's a problem the screenshots I could take don't tell the whole story.
Thank you for your comment though, apparently my post got wrapped into this big one and I never would have known otherwise. I did search for similar posts before I posted myself. I didn't post in here because the thread seemed to be about a different, old issue.
edited January 2021#14927 December, 2020, 04:05 pm.
When using the Trace Charm and returning fragments, I get a bonus fragment as usual which then disappears upon conclusion of the reward animation. Only one fragment counted instead of 2. iPhone11 iOS 14.2.
I have had this issue for a while now. When I defeat a trace when using the charm it shows that I get an extra one for a total of 2 fragments. But then it says +1 for charmed trace.
Like I'm cool with the +1 being the additional fragment counted in the original +2, but the fact that my fragment count says one thing at the top and then the total charges at the summary is the issue.
I only ever get 2 out of 3 fragments earned with a perio Vestiges trace charm. I have earned the "piece of the puzzle" from the SOS tree and should get 3 not 2. All charmed traces i pick up show me getting 3 but I only ever receive 2. I have missed out on a ton (a hundred at least I think) of fragments.
Comments
@LavenderLilly @Hisoka19111 If you look at what the number says before you return the foundable, you will see that the number on the summary is correct, and that you're actually getting the fragments you're supposed to get. The bug is with the starting number on the top.
@Skygre This is how I noticed that there is a problem. I looked at the start - the ones that stood out are the times where I the two fragments should have been enough to place the image - and saw that at the end I only got 1 fragment instead of two. I normally skip the animation, however, since I noticed I am not getting the two fragments started watching it closely. Guess I will need to start capturing each starting screen.
Hi,
After returning a confoundable it will go through the rewards summary and it will show that I get 2 fragments but at the end of the summary it takes 1 away when using the trace charm.
REPORT:
After casting the trace charm and returning a charmed Foundable, the rewards screen first shows that I obtained 2 fragments. Then the final rewards summary screen shows only one, and only one is counted in the registry. Occurred with all foundables that appeared after the charm was cast - 2 Bogrods and 2 Hufflepuff students.
Pixel 4; Android 11
Update 2.15, downloaded from Play Store
Same for me .... Registry displays 15/22 and not 16/22.
Same for me .... Registry displays
Update: duplicate to
This one can be closed.
Experienced both on android and ios.
Before: When casting Pario Vestigus, on a trace on the map, I would recover 2 fragments from that trace. Alongside it another 3 (mostly) junk traces would appear. After ~1 minute I would see another copy of the same trace and would recover 2 more fragments. So overall: 4 fragments.
Today: first trace that I cast Pario Vestigus on returns only one fragment. Second trace returns 2 fragments as expected, so overall I am receiveing only 3 (junk traces appear as before)
Please fix as this is a very bad timing for a weekend event that I was waiting for.
Yes, same for me!
@Marlygurl @mszzaj If you look at how many fragments you have before returning the foundable, you'll see that the number at the bottom of the reward screen is correct. See pictures that shows exactly this. I had 0 fragments of young Sirius, and got 2 fragments when returning him after using the trace charm. The counting at the top of the rewards screen however, started the count of fragments at 1 and added 2, which summed up to 3. So it's the number at the top of the rewards screen, that is wrong. At least that's how I see it.
@HPWUrobert cone on man, why is this happening again. Just did a quidditch Harry and it rolled to 7/7 and then rolled back to 6/7. It’s getting ridiculous.. events about to start and immediately I’m dealing with yet another trace issue!
Exactly what happens to me too! Lots lately but just now (when I used a TTD and Baruffio) and placed a Trace Charm (Pario Vestigus) on Young Harry and a Werewoolf (which I also should have been able to place due to 22/22 but wasn’t). Very annoying since these rare foundables are spawning extra during this event.
Can you please correct my inventory, for exempel by checking my progress in the database? 🙏 @HPWUTeam @hpwulola @HPWUrobert
I also discovered that during this time, nothing was registered in my Daily Assignment list! I restarted the game and it started register. Due to my acitity during these 40 mins I should have completed all except wiz challenge and the walk. Can you please correct this too? 🙏
iPhone XS, iOS 13.7 (dare not update to iOS 14)
HPWU update 2.15.1
And last but not least, I want to thank you for this very fun Halloween event that gave me the play joy back again !! 💚🌺 @HPWUTeam
I’m having the same issue with trace counts not being counted.
also having same issue. Started in last event and continued into Halloween event and today, same again. Any chance someone could look into this? Thanks.
I've had same issue. Everything seems to work as the fragment counter increases in the animation it then reverts to a single fragment. If you get it and then check registry it too shows only the increase of one. Please fix and give us our earned but missing frags back yet again..... sigh
Same issue, started for me during Halloween event and still ongoing. Have added to comments on another thread, but wanted to highlight issue again ...
I've tried several times to get players to notice how many fragments they have before they return anything. If you loook at the pictures from when I returned young Sirius, after using the trace charm, you will see that I have 0 fragments before the return, at the top of the rewards page it counts up to 3 fragments (incorrect, since it started with 1, which is 1 more than I originally had), and ag the bottom of the rewards page it says I got 2 fragments (correct). It's only at the start of the rewards page that there's anything wrong, and you actually get 2 fragments when returning something after using the trace charm. Don't take my word for it, just see for yourself the next time you use the trace charm. If anyone has pictures showing that they only had one less fragment before returning something they got from a trace charm, I would really like to see it, since this has been a complaint in here for a long time, without anyone actually having pictures that shows the fragment count before return.
Same thing happened twice for me this morning. Only 1 fragment for the trace I used the trace charm on. The other traces that popped up gave 2 fragments as usual.
And to Skygre’s note, yes I know exactly how many fragments I had before encountering the trace. The count was only 1 addition fragment after I’d got the trace - on the catch screen and register page.
I agree with @Skygre and i wish more people shared screenshots. It's easier to figure out where they're going wrong or at least realize there's an actual bug affecting some players.
This issue seems to have resolved itself for me, last couple of days consistently getting correct number of fragments counted in registry .... hope I haven’t jinxed it now 👹. Strange, didn’t do anything to phone or app ... 🤞all continues to go as it should 🧚♀️
The extra fragment we should get from Charmed Traces is not being counted in the Registry. Several of my fragments have now not been counted and that’s not fair. It says I earned 2 fragments on the initial reward page, but on the final rewards summary, and when I go to the Registry, the extra fragment isn’t counted.
I have had this happen several dozen times. I have a number of short game play video clips of this, but I cannot upload them here. After using the trace charm, the initial reward will show two fragments, but the final reward is one. There have been many instances of initially having enough fragments to place a high-value foundable, only to have that disappear when the reward summary is shown.
I completed the Calamity Essentials Lesson Level 2, #25 Lost & Foundables. I should be receiving 2 fragments when I return the Foundables but the result is INCONSISTENT! Sometimes I get 2, other times I get only 1. Sometimes the game will tell me at first that I’m going to get 2, then when the screen finalizes I only get 1. Sometimes it does give me the 2 fragments. When combined with the bug where the Trace Charm Foundables disappear, I’d say the code writers need to go back to the drawing board.
I have the same issue, screenshots included, I have an extra lesson learned so should get +2. Animation shows I get 3 in total, but end screen shows I only get 2.
I had been getting 2 fragments when using Pario Vestigius but tonight noticed I wasn't. The counter was registering 2 after I caught the additional foundables that had appeared, then it would quickly revert back to 1. When checking my registry sure enough only got 1 fragment. No idea how long this has been going on for or how many fragments I have lost. So frustrating!
Are Niantic going to fix this? How are they going to credit us with missing fragments?
Trace charm on foundables return does not add to the original fragment count. My Madam Hooch originally 5/15
And successfully return show +2 fragments but the fragment count show 6/15 then second time return show 8/15 but the end fragment count show 7/15. So where does the problem lies?
I keep having this happen: I put a trace charm on a foundable, return it, and one get one fragment instead of two. It's usually just the first trace that I don't get a bonus fragment on, but it's always the one I put the charm on to begin with because I actually wanted extra fragments so it's getting frustrating.
@kitzen Yeah but... That's definitely a bug, is it not?😂
There's one poster that insists that it's a display issue, that I'm actually getting the fragment, the animation is the part that's bugged and not the actual reward.
That has not been my experience. Last night I got a Weasley Twin pop up(I can't remember which one off the top of my head). I had one already, I exited the trace, popped the TC on him, and returned him only to get one fragment. I went into the other red trace that showed up because of the TC and it was the same twin, returned him, got 2 fragments for a grand total of 4.
No screenshot because I keep expecting the game to just work,and by the time I realize there's a problem the screenshots I could take don't tell the whole story.
Thank you for your comment though, apparently my post got wrapped into this big one and I never would have known otherwise. I did search for similar posts before I posted myself. I didn't post in here because the thread seemed to be about a different, old issue.
When using the Trace Charm and returning fragments, I get a bonus fragment as usual which then disappears upon conclusion of the reward animation. Only one fragment counted instead of 2. iPhone11 iOS 14.2.
I have had this issue for a while now. When I defeat a trace when using the charm it shows that I get an extra one for a total of 2 fragments. But then it says +1 for charmed trace.
Like I'm cool with the +1 being the additional fragment counted in the original +2, but the fact that my fragment count says one thing at the top and then the total charges at the summary is the issue.
I only ever get 2 out of 3 fragments earned with a perio Vestiges trace charm. I have earned the "piece of the puzzle" from the SOS tree and should get 3 not 2. All charmed traces i pick up show me getting 3 but I only ever receive 2. I have missed out on a ton (a hundred at least I think) of fragments.