In game credits not received after purchasing
BarackObama88
Posts: 26 ✭✭
Admin,I have bought 2100 gold coins for hpwu game at $28.98 Singapore dollars at Tuesday afternoon but I did not receive my 2100 gold coins.I wanted to use the coins to buy some silver keys for the dragon event
Apple rejected my request for a full refund and my bank say the transaction went through.It has been three days tat I have not received my 2100 coins
This is seriously unacceptable.I would want to hear a explanation from u all and a compensation as well.I hereby now request for a full refund of $28.98 Singapore dollars back to my bank account.
Hope to hear from u soon
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Comments
@HPWUTeam @HPWUblue @hpwulola
Sorry to hear that @BarackObama88 One of our representatives have responded to your in-app ticket regarding this concern. Please have a look.
May I know how ur representative have responded to my in-app ticket??I only received a full refund at my bank account and I buy again.This time round was successful.May I know wat caused tat error and is there any compensation for the distress impacted in me,resulting in some difficulty for playing the game in four days?? @HPWUblue