Stuck in the loop

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Comments

  • IcePIceP Posts: 3
    #3222 August, 2020, 01:41 am.

    Same here @HPWUblue please help. Username: IceP

  • SiriusAZSiriusAZ Posts: 7 ✭✭
    #3322 August, 2020, 01:41 am.

    I was playing fine until a few hours ago then it tried to login again and I haven't been able to. Not sure of it is my account or phone or the game.

  • BrowncoatMammaBrowncoatMamma Posts: 0
    #3422 August, 2020, 01:42 am.

    Cannot get into game. Very frustrating

  • GuhffrylerGuhffryler Posts: 0
    #3522 August, 2020, 01:43 am.

    Hello

    Was in the middle of a level 5 runestone wizarding challenge when the app crashed. Unable to open now. Restart error loop. Please help. Please refund runestone.

  • ACNumptyACNumpty Posts: 0
    #3622 August, 2020, 01:43 am.

    I’m stuck in the login loop after trying a fortress challenge this morning. ACNumpty

  • GlowizardGlowizard Posts: 0
    #3722 August, 2020, 01:45 am.

    Stuck in a log in loop unable to get into the game. My wizard name is glowizard.

  • Blinker73Blinker73 Posts: 46 ✭✭
    #3822 August, 2020, 01:46 am.

    Same here

  • Blinker73Blinker73 Posts: 46 ✭✭
    #3922 August, 2020, 01:49 am.

    in a loop here also.

    Even reinstalled the app but no go.

  • Minerva5Minerva5 Posts: 4
    #4022 August, 2020, 01:53 am.

    Also stuck. Minerva5.

  • Blinker73Blinker73 Posts: 46 ✭✭
    #4122 August, 2020, 01:54 am.

    Can’t open the app here either.

    In my case i just have a restart button but it comes back after every restart.

  • ShawnTheHawkShawnTheHawk Posts: 3
    #4222 August, 2020, 01:55 am.

    Im locked out of the game. The account is ShawnTheHawk

  • bebedozebebedoze Posts: 0
    #4322 August, 2020, 01:57 am.

    Hi there. I'm having this issue that I can get in the game. It just doesn't load. I was about to start a challenge and it didn't start, now I can't play. I'm @bebedoze. Thanks

  • GuhffrylerGuhffryler Posts: 0
    #4422 August, 2020, 02:01 am.

    Hello

    Was in the middle of a level 5 runestone wizarding challenge when the app crashed. Unable to open now. Restart error loop. Please help. Please refund runestone.

    User Guhffryler

  • Agape333333Agape333333 Posts: 1
    #4522 August, 2020, 02:02 am.

    Agapekaicharis333 or agapekaicharis (I cant remember which name I use) ive been stuck in the startup loop for 3-4 hours

  • WysttWystt Posts: 5
    #4622 August, 2020, 02:06 am.

    Cela fait depuis environ 4 h que je suis coincé dans le bug de la boucle de connexion

    Merci de faire le nécessaire pour remédier à ce problème.

    Bien cordialement

  • PretzelcrispPretzelcrisp Posts: 0
    #4722 August, 2020, 02:11 am.

    Can I get a TTD back? I was playing during my lunch break (so time lost) however I can go back out and use another TTD. Please and thank you!!

  • Ou812104Ou812104 Posts: 20 ✭✭
    #4822 August, 2020, 02:11 am.

    I started a knight bus game over an hour ago and haven't been able to get the game back at all. I tried getting out, reloading...nothing.

    I tried rebooting, I tried uninstall/reinstall with reboot in between. Still gives me a network error and won't load. Now it doesn't even give a network error, it just keeps cycling through the intro frames.


  • MiracleOCMiracleOC Posts: 0
    #4922 August, 2020, 02:11 am.

    I have kept restarting the game for like more than 10 times but it got stuck in the “restart” pop up. Please fix this ASAP as I have specifically applied annual leave for this event indeed.

  • hpwulolahpwulola Posts: 950 admin
    edited August 22 #5022 August, 2020, 02:13 am.

    Hey everyone, team is investigating this but in the meantime, please write into support with your account details:


    Scroll to the bottom to see the webform. Thank you all for your patience!

  • Lowly7bbLowly7bb Posts: 1
    #5122 August, 2020, 02:18 am.

    I’ve been stuck in the login loop since last night. Still can’t log in after 8 hours. Pls help!!

  • FoxPatronus86FoxPatronus86 Posts: 3 ✭✭
    #5222 August, 2020, 03:24 am.

    Same here.

  • WysttWystt Posts: 5
    #5322 August, 2020, 03:38 am.

    A nouveau coincé dans la boucle de connexion.


    J'ai juste eu le temps de voir mon perso bouger l'espace d'un instant sur l'écran avant de revenir automatiquement sur la fenêtre du bus la où j'ai eu ma dernière déconnexion.


    Merci de me débloquer sans que je passe par la forteresse.

    Merci

  • SakuUshi015SakuUshi015 Posts: 1
    #5422 August, 2020, 03:44 am.

    I’m stuck in the restart loop. Please reset SakuUshi015.

  • DVineationDVineation Posts: 4 ✭✭
    #5522 August, 2020, 04:20 am.

    Stuck too

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