Avatar stuck in a T-Pose. Unable to tap items on the map and can't expand it.

191012141521

Comments

  • Merrick7Merrick7 Posts: 1
    #33228 July, 2020, 06:56 am.

    Having the same problem here, stuck in T-pose and game crashes every time I try to access the fortress!! Tried uninstall and reinstall and didn’t work. My user name is Merrick7

    Please help!!

    Thank you

  • PajnaPajna Posts: 0
    #33328 July, 2020, 11:26 am.

    Help when I take the night bus, the screen freezes and I can not select chamber, have to start the game again. I can not use charm and SOS training. It started July 18, 2020.

  • HvyMtlJsusHvyMtlJsus Posts: 2
    #33428 July, 2020, 03:42 pm.

    @HPWUrobert good day, I’m having the exact same issue as @Czestnut and @CbZ95 . If you’d like any more info, I’ll be happy to provide as requested.

  • HPWUblueHPWUblue Posts: 1,715 mod
    #33528 July, 2020, 03:55 pm.
  • BubbaBladeBubbaBlade Posts: 0
    #33628 July, 2020, 06:37 pm.

    I am unable to pick up energy, ingredients, portkeys or foundables. I can't even rotate the screen and my character just stands there with arms straight out to the sides like the letter "T". Also I'm unable to enter any level of wizard challenge on the Knight Bus. I missed the entire event from this past weekend due to theses issues.

  • HPWUblueHPWUblue Posts: 1,715 mod
    #33728 July, 2020, 06:58 pm.

    Sorry to hear that @BubbaBlade. I've merged your thread with a related thread and attempted a fix to your account. Could you restart the app and try again?

  • u2pinkyu2pinky Posts: 3 ✭✭
    #33828 July, 2020, 08:21 pm.

    Thank you!

    I can join the new brilliant event now!!

  • HvyMtlJsusHvyMtlJsus Posts: 2
    #33929 July, 2020, 02:05 am.

    @HPWUblue I am able to play again, thank you!

  • vierkavierka Posts: 2
    #34029 July, 2020, 06:29 am.

    @HPWUblue thank you!

  • Elliryc36Elliryc36 Posts: 2
    #34130 July, 2020, 03:31 pm.

    Hello, i have the same problem after a bug in the fortess. My user is Elliryc36. Can you help me ? Tank you

  • HPWUblueHPWUblue Posts: 1,715 mod
    #34230 July, 2020, 04:36 pm.

    Hi @Elliryc36, please try now. Let me know how it goes.

  • Elliryc36Elliryc36 Posts: 2
    #34330 July, 2020, 04:54 pm.

    @HPWUBLUE, It's OK. Thanks a lot, i was blocked since 3/4 days.

  • HPWUblueHPWUblue Posts: 1,715 mod
    #34430 July, 2020, 07:21 pm.

    Sorry to hear that @Elliryc36, but I'm glad to hear that you can play again! Have a good one!


    @AryaMarie thanks for the screen recording! Please ensure that the Download Booster is disabled on your device.

    1. Head into your device Settings > Connections
    2. Tap on More connection settings
    3. Select Download booster
    4. Toggle Download booster off
  • DeNozoDeNozo Posts: 1
    #34503 August, 2020, 01:37 pm.

    I am having the same problem. I have been locked out of the game since Wednesday evening when I was locked,out of a chamber.

  • HPWUblueHPWUblue Posts: 1,715 mod
    #34603 August, 2020, 04:32 pm.

    @DeNozo I've attempted a fix on your account. Try again and let me know how it goes.

  • GuillermoJuanGuillermoJuan Posts: 0
    #34706 August, 2020, 04:13 pm.

    Game stuck in a fortress


  • HPWUblueHPWUblue Posts: 1,715 mod
    #34806 August, 2020, 07:13 pm.

    Hey @GuillermoJuan! I've attempted a fix on your account. Could you try again?

  • AryaMarieAryaMarie Posts: 12 ✭✭
    edited August 2020 #34907 August, 2020, 05:01 pm.

    Sorry, just saw the other thread!

  • BellusvenenumBellusvenenum Posts: 1
    #35009 August, 2020, 03:50 am.

    I was two opponents away from completing the community day challenge (Dark 1 for me) and now my game is frozen, can't move character is in a T pose, it freezes when I hit the fortress. Having bought and now wasted a ton of gold, exstimulo and healing potions and almost being done, I'm very, very, very frustrated. I restarted the game several times to no avail.

  • MorzedMorzed Posts: 3 ✭✭
    #35113 August, 2020, 04:15 pm.

    Hello !

    I have a similar problem. Access to the fortress rooms is impossible, the screen is blocked. I have to force close the app to return on the map.

    Once I have a message : screenshot = Impossible to join the room.


    I can’t do any wizard challenge :/

    Please help !


    My name in the game is Morzed. I play with my Iphone.


  • TheSectioniserTheSectioniser Posts: 0
    #35214 August, 2020, 03:05 pm.

    ever since the 1st year brilliant event started the game freezes when i use the bus to enter challenges.


    Also, i cannot unlock any new training and get a server error.


    I have switched between wifi and 4g, reinstalled game and updated it. No change.

    Samsung S9.


    Anyone else having this trouble?




  • HPWUblueHPWUblue Posts: 1,715 mod
    #35314 August, 2020, 03:20 pm.

    @TheSectioniser @Bellusvenenum @Morzed I've attempted a fix on your accounts. Try joining a Chamber now and let me know how it goes!

  • MissaMindyMissaMindy Posts: 1
    #35414 August, 2020, 10:01 pm.

    Hello, I am having the same T-pose , wizarding challenge issue as others.

  • MorzedMorzed Posts: 3 ✭✭
    edited August 2020 #35515 August, 2020, 07:21 am.

    @HPWUblue Everything works normally ! Thank you, thank you, thank you !! 😁

  • HPWUblueHPWUblue Posts: 1,715 mod
    #35617 August, 2020, 10:05 pm.

    I'm glad to hear that @Morzed. Have a good one!😊


    Hi @MissaMindy, I've attempted a fix on your account. Could you try again?

  • LoafMouthLoafMouth Posts: 5
    #35718 August, 2020, 04:25 pm.

    After a wizarding challenge I didn’t complete, my game has now crashed and is only showing my wizard in the T position-no icons on screen. Have deleted and reinstalled. Same happens. Please help :)

  • HPWUblueHPWUblue Posts: 1,715 mod
    #35818 August, 2020, 04:54 pm.

    Hey @LoafMouth, welcome to the community! I've merged your thread with a related discussion and applied a fix to your account. Could you try again and let me know how it goes?

  • LoafMouthLoafMouth Posts: 5
    #35918 August, 2020, 05:35 pm.

    Thank you! It’s fixed! Bummer I didn’t get to complete the challenge-there’s always the next one :)

    Thank you again!

  • SusanZapSusanZap Posts: 1
    edited August 2020 #36020 August, 2020, 03:05 am.

    UPDATE: it’s working!



    Suddenly, when I enter the Knight’s Bus my game freezes on the chamber selection screen and I have to force close the game to get out.


    Right before this happened I got booted from the game after finishing a battle and waiting to see what type of runestone gift I’d gotten.


    The rest of the game seems fine.

  • AnnatrollaAnnatrolla Posts: 0
    #36127 August, 2020, 12:27 pm.

    I can log in go to all pages share gifts brew potions but my map is frozen and when entering The bus The game totaly break down.

Sign In or Register to comment.