This is not an issue I have heard of before, but please do feel free to double chdck the bug report section of the community.
I advise writing a bug report and including your phone model, OS, game version and the last time you downloaded all assets. That will help the team enormously in investigating your issue.
You will find the bug report section here (it is a much better place for this information, as it is regularly checked by the technical support team).
Comments
Hello @Woodpekker and welcome to the forum!
This is not an issue I have heard of before, but please do feel free to double chdck the bug report section of the community.
I advise writing a bug report and including your phone model, OS, game version and the last time you downloaded all assets. That will help the team enormously in investigating your issue.
You will find the bug report section here (it is a much better place for this information, as it is regularly checked by the technical support team).
https://community.harrypotterwizardsunite.com/en/categories/report-a-bug
Good luck!