Thank you for reporting it in the forum @sassyb78 I've merged your post onto a related thread and attempted a fix on your account. Could you try signing in now?
I have the same problem, could anyone fix this for my account? I entered a fortress in another city and my mobile connection broke. Back home I'm stuck at "can't find chamber" - blue sceen with T-Pose avatar. Cannot go back to the fortress any time soon since it is a few hours away. Please help!
Today we were five players entering a battle. My account froze and I did not get in the battle. Game was inresponsive and after several minutters I closed it Down. Restarting I Can not move, Pick up from the Map, entering foundables and more. When I try to get into a battle I Can not chose Chamber and the game frezzes.
I have loged out and into the game. I closed the phone Down (IPhone 8) and I have uninstalled and installed the game without any change. The game is still inresponsive. Pls help help me getting into a responsive mode.
This is happening for me as well. Happened just before midnight local time (PDT), with the same repro conditions - tried to start KB in a group and it froze when the countdown hit 0; I had to restart the app, and was sent to the map instead of the challenge like would normally happen. Map buttons work, but I get the hard hang when I enter the KB and I cannot interact with the map (traces, ingredients, pan, zoom). CD tasks have not appeared.
For the last 10 or so hours, I haven’t been able to enter a chamber in the knight bus. It was acting fine, but then froze at 0secs. And I couldn’t enter the chamber to join my team. I tried everything I could think of (waiting 1+min, reloading game, reinstalling, etc). However nothing could be done to fix it. I can’t scroll past ruin v or join any chamber no matter how long I wait and I can’t even exit back to the map. I can interact with the map but sometimes the animations are glitchy and I see flashes of what appear to have other backgrounds. I was briefly able to scroll in the KB, but received a “unable to join chamber” message and now it is back to locking me out and needing to reload.
P.s sorry for the multiple posts. I tried deleting my last one from the wrong page, but couldn’t find a way to delete it, only edit it.
I also have my avatar stuck in a T-pose. I can’t click on foundables, pubs, greenhouses, items etc. when I click on the knight bus, I can’t activate anything. I tried force-closing and reinstalling the app without success.
Same issue on the account im logged in with. Jave been stuck like this for months 😭😭😭 quit playing being in quarantine and just got back to getting ready to play and I'm still stuck. Any fixes yet!?!?!
Hello @MindYaBizness! I've merged your thread with a related discussion and applied a fix on your account. Try entering the Fortress again. Let me know if the issue persists.
Welcome to the Community @Hannestomten. I've merged your thread with a related discussion and applied a fix. Restart the game and try again. Let me know how it goes.
Ello, the first time I entered the chamber via the knight bus it worked fine an I was able to do the first room now each time I try all it does is freeze my whole game the only thing I can do is force close and have to reload the whole game. Can you please try to fix mine.
Hi, I was kicked from the waiting chamber on the Knight Bus, tried to rejoin the chamber, error message said I was already in a chamber. Restarted app, and the avatar is stuck in T poise. Can not click on anything on the map, joined the Knight bus and connor click anything can not leave with the x button, have to force close. Deleted cache and data, avatar still stuck, I hope there is something to fix this.
Comments
Thank you for reporting it in the forum @sassyb78 I've merged your post onto a related thread and attempted a fix on your account. Could you try signing in now?
Hi,
I have the same problem, could anyone fix this for my account? I entered a fortress in another city and my mobile connection broke. Back home I'm stuck at "can't find chamber" - blue sceen with T-Pose avatar. Cannot go back to the fortress any time soon since it is a few hours away. Please help!
Hey @MadPid! I've applied a fix to your account. Force-close the app and try again.
Today we were five players entering a battle. My account froze and I did not get in the battle. Game was inresponsive and after several minutters I closed it Down. Restarting I Can not move, Pick up from the Map, entering foundables and more. When I try to get into a battle I Can not chose Chamber and the game frezzes.
I have loged out and into the game. I closed the phone Down (IPhone 8) and I have uninstalled and installed the game without any change. The game is still inresponsive. Pls help help me getting into a responsive mode.
This is happening for me as well. Happened just before midnight local time (PDT), with the same repro conditions - tried to start KB in a group and it froze when the countdown hit 0; I had to restart the app, and was sent to the map instead of the challenge like would normally happen. Map buttons work, but I get the hard hang when I enter the KB and I cannot interact with the map (traces, ingredients, pan, zoom). CD tasks have not appeared.
@Kongeblaa @McDeuce thank you for reporting. I've attempted a fix on your accounts. Restart the app and try again. Let me know how it goes!
@HPWUblue -I'm having the same issues as well, iOS 13.5.1 - was it resolved for @Kongeblaa and @McDeuce ?
For the last 10 or so hours, I haven’t been able to enter a chamber in the knight bus. It was acting fine, but then froze at 0secs. And I couldn’t enter the chamber to join my team. I tried everything I could think of (waiting 1+min, reloading game, reinstalling, etc). However nothing could be done to fix it. I can’t scroll past ruin v or join any chamber no matter how long I wait and I can’t even exit back to the map. I can interact with the map but sometimes the animations are glitchy and I see flashes of what appear to have other backgrounds. I was briefly able to scroll in the KB, but received a “unable to join chamber” message and now it is back to locking me out and needing to reload.
P.s sorry for the multiple posts. I tried deleting my last one from the wrong page, but couldn’t find a way to delete it, only edit it.
@HPWUblue it works brilliant. Thx a lot.
Thank you @HPWUblue! That resolved it for me (though I did have no map buttons the first time I logged in, if it's useful info). Much appreciated!
Hello,
I also have my avatar stuck in a T-pose. I can’t click on foundables, pubs, greenhouses, items etc. when I click on the knight bus, I can’t activate anything. I tried force-closing and reinstalling the app without success.
can you guys help?
thx
You're welcome @Kongeblaa @McDeuce! I'm glad to hear that fixed the issue. I've merged the OP with a related thread for visibility. Cheers!
Hi @KittyMoonclaw @KJax19! I've attempted the fix on your accounts as well. Please try now and let me know how it goes.
Hello @Breezemeister! I've applied a fix to your account. Could you try restarting the app now?
(Also, I took care of the other thread you posted on the same topic and merged your bug report with a related thread.)
Thank you @HPWUblue that worked for me!
It’s not a lag. I was playing about 1 AM EST trying to get my Knockturn Alley signs for Community Day, and it just froze.
I’ve restarted the App, my phone, switched devices, and even switched locations.
I can see people going in and out of the chambers, but can’t get one to load, and can’t exit without quitting the app.
Same issue on the account im logged in with. Jave been stuck like this for months 😭😭😭 quit playing being in quarantine and just got back to getting ready to play and I'm still stuck. Any fixes yet!?!?!
Welcome back @Spizzie! I've applied a fix to your account. Give it a try and let me know how it goes.
Hello @MindYaBizness! I've merged your thread with a related discussion and applied a fix on your account. Try entering the Fortress again. Let me know if the issue persists.
I have exactly the same problem as in this thread: https://community.harrypotterwizardsunite.com/en/discussion/7079/fortress-not-working-at-all
I have reinstalled the app two times without any difference.
Kind regards
”Hannestomten”
Welcome to the Community @Hannestomten. I've merged your thread with a related discussion and applied a fix. Restart the game and try again. Let me know how it goes.
Hi, I have the exact same issue. Could you fix my account, too, please?
Joining Fortress failed, since then Avatar stuck in T-pose and can't tap on any item on the map, even not rotate. Reinstall didn't help.
Ello, the first time I entered the chamber via the knight bus it worked fine an I was able to do the first room now each time I try all it does is freeze my whole game the only thing I can do is force close and have to reload the whole game. Can you please try to fix mine.
@SetupWizard please sign on and let us know if there was any improvement.
@HarleyQ2015 you had a different issue than the issue described in this thread, but I added a fix to your account. Can you try to enter a chamber?
Hi, I was kicked from the waiting chamber on the Knight Bus, tried to rejoin the chamber, error message said I was already in a chamber. Restarted app, and the avatar is stuck in T poise. Can not click on anything on the map, joined the Knight bus and connor click anything can not leave with the x button, have to force close. Deleted cache and data, avatar still stuck, I hope there is something to fix this.
Hello @AAAWitchAlone! I've applied a fix to your account. Please try restarting the app and let me know how it goes.
@HPWUblue Yes it is fixed!! Thank you so much!!
I have had exactly the same thing happen to me today. Tried all the same fixes you did with no luck :( What now :(
@OrchidVixen He checks quite often so it shouldn't be too long.
I ran into the same problem today and am unable to click on any confoundables or items on my map. Any help is appreciated!