I have not received the fragments I lost on 7 May

TominusWojasikTominusWojasik Posts: 6 ✭✭
in Community Forum Feedback #1 latest comment 29 May, 2020, 08:44 am.

I see online that people are getting red dot notifications on each family registry page for foundables they lost on 7 May. I checked my registry page and I don't have any notifications on my registry page. My wife checked hers and she had red dots on her pages so she could place images and prestige pages but I cannot for some reason. I lost tons of fragments on 7 May when the update came out. For example, I had 40+ Newt Scammanders on the Magizoology page and now I have 0/7. None of them rolled over on 7 May and now it seems like I am the only one that isn't getting to place any images at all today when Niantic is reporting that fragments have been recovered. Additionally, all my green starred placed images that I had are now gone. I didn't get the chance to place anything or prestige while others are getting Runestones for placing images for recovered fragments that were lost on 7 May.


I have included images that show I don't have any red dot notifications to place fragments that were lost. Additionally, I did a wizarding challenge and the reward it gave me said I had 54/21 ministry crest fragments. When I went to the registry it said I only had 8/21 fragments.


Just a little frustrated why my lost fragments on 7 May haven't been recovered but everyone else is getting notifications to place their lost fragments.


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Comments

  • TominusWojasikTominusWojasik Posts: 6 ✭✭
    #328 May, 2020, 03:48 am.

    Ok but when will I receive my recovered fragements because I didn’t not get them today like everyone else did. My wife had red dot notifications on all her family registry pages. I had nothing. No fragments were restored to my registry. When will I get mine back? Looks like everyone got theirs except me.

  • MrSciGuyMrSciGuy Posts: 975 ✭✭✭✭✭
    #428 May, 2020, 04:32 am.

    I’m still experiencing registry issues as well, despite them saying the fix has been pushed out. There seem to be many others as well.

  • IntalioIntalio Posts: 1
    #529 May, 2020, 08:44 am.

    Players around me keep receiving lost fragments and I have not got any.

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