Missing complimentary gift

Bluebell26Bluebell26 Posts: 9 ✭✭
in General Questions #1 latest comment 28 June, 2020, 08:34 pm.

I collected the community day gift last night, the one with 75 energy and some potion ingredients, but this morning it has disappeared from my account/vault?

Is this an issue or just me...?

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  • CaeleonCaeleon Posts: 168 ✭✭✭
    #217 May, 2020, 12:46 pm.

    Community day gifts are only available during community day.

    Goes for every event as well. Only available for the duration of the event.

  • BormacskaBormacska Posts: 1,284 ✭✭✭✭✭
    #317 May, 2020, 03:35 pm.

    @Bluebell26 probably easiest to have @HPWUblue to do a simple check on your account. Welcome to the forum!

  • HPWUblueHPWUblue Posts: 561 mod
    #418 May, 2020, 06:13 pm.

    Thanks for tagging me @Bormacska! Hi @Bluebell26, I took a look at your account, and can confirm that you haven't claimed the Community Day gift.

  • Bluebell26Bluebell26 Posts: 9 ✭✭
    #528 June, 2020, 08:34 pm.

    @HPWUblue this happened again with the large gift bundle (not the current event gift, the previous one) I claimed it, but my game froze out again. When I opened it back up, it was gone from the store, but wasn't in my inventory. The in game bug reporting chat advised I wait/ restart the game etc

    But it's still neither in the store to claim or in my inventory? Please advise xx

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