Yep, so I just registered to add my voice in disapproval. I’m not normally a lurker of the forums, and so since the update wasn’t announced on Instagram or Twitter, the first I knew about it was when I logged in tonight.
I’m Level 45, so not up there with some of the earlier posters, but plenty hours in. There’s been lots of excellent reasons given above for why this was a terrible idea. Forgive me repeating what’s already been said, but I don’t want to think about how many hours I spent to get those gold book and joke pages complete, only to have those achievements turned into nothing. Don’t get me started on the weekend spent recently acquiring 200 doxies.
That might be me. I really can’t see any way I can enjoy the game again, because I’ll never be able to trust that something I work to achieve won’t be taken away from me. And to think it’s been the one thing I’ve genuinely looked forward to doing each day during lockdown. Feeling almost physically sick right now.
@CeruleanGirl Sure I can provide numbers as I took screenshots of all of my registry pages prior to the update. I was Bronze on the page with 31/33 fragments for the Portrait of Albus Dumbledore. After prestiging the page which only required 20 fragments, I am now on Silver at 0/30.
Soo I just got an in game update not to prestige a bunch of pages an hour or so after I prestiged them.. . It is saying not to prestige (which I have already done) until after I update which I haven't done yet. Will there be a way to give credit for what was lost? Or roll back to prior?
@RexHav0c I see what you are saying. We are just looking at it a little differently. As I said before, I see that as they gave you 2 fragments, not that they took 11 away. And made the next page easier to prestige than it would have been before. I understand that it doesn't seem that way to you. I am looking at it in a glass-half-full way, I guess. But I certainly understand and sympathize with your frustration. I just don't think it's worth getting all up in arms and certainly not worth quitting the game over, as some are saying.
@CeruleanGirl And that is the problem with how this change was rolled out. There was no discussion with the community, no common ground reached on terms such as "rollover". It was just all around poorly done from a communication standpoint.
You can blunt a lot of the hurt feelings by getting buy-in from your community before a change occurs. It's basically Organizational Communications 101.
@Tarc It isn't about what we received from the update. Its about what we should have received. Yes, we prestiged pages. But we should have prestiged more pages and not lost fragments. Anyone new to the game, or who hasn't yet caught the fragments to prestige, now has a much easier time to do so. All the effort many of us put in for things like challenges or doxies, fluffies and other weather related things are for naught. We put a lot of time and effort into playing the game, and enjoyed it. Then they took a lot of that time and effort away with no compensation in one update. People have a right to be mad, and suspect them going forward of them negating the effort put into playing the game. Unless they come up with a solution that compensates players for their loss, a lot of us feel there is no reason to keep on playing, since they will just take it away from us in a future update.
I have a question about prestiging individual foundables. If you choose not to, then do those fragments carry over to the next page when you prestige the one you are on?
I just want to add my voice. I think the merge cut foundables hurt the most. I read al updates and I had no clue what this was. They make completed images shiny which makes you think you should click on them and that ends up turning in all your extra foundables that you have worked so hard for. I had 15 mcgonagall and it turned my 5 extra on for a runestone basically before I knew what was even going on. There was no communication. Zero. I can understand why people are upset. I walked around town 2 hrs to get my pockets. I had like 36 and I get on today and it is 13. 13! And they used all those to prestige the page and I got no extra. I spent money to make my strategy work which is hard with a little baby around. That’s why I was walking around my tiny town at 10 pm. I really hope they do a rollback tomorrow. Right away so very little is effected. It would be the smartest thing to do and they could do it. This is not the time to tick off your fan base. Especially the ones paying the bills. Those are the people most angry right now. Do the right thing Niantic. It can make you a lot more money than doing the wrong thing.
We totally understand all of your feedback and we will take this into consideration as we make future updates.
We are working on a hotfix that will prevent players from losing fragments when placing an image. We will share an update once this fix is live.
We know there are players that have already been impacted by this issue because they have prestiged a page or places images before we announced this fix. We will be looking at what we can do for these players. Stay tuned for updates. Thank you for your patience!
@hpwulola Honestly, what would be really helpful would be if someone from the company would explain in detail exactly what should have happened.
If I had 30/45 and after the change went into effect the requirement dropped to 20, what should have happened after the image is placed? After the page is prestiged? Etc. etc.
All we can do is speculate because we don't have information.
So after watching that video, what Niantic neglected to account for is extra fragments from foundables that had NOT been placed.
I simply fail to see the difference. Fragments are fragments. If you give me credit for fragments acquired AFTER some arbitrary number, why not fagments acquired BEFORE some arbitrary number?
@hpwulola - really, you all at HPWU should put a hard stop on this game for 48-72 hours, then restore the servers from the most recent backup prior to the Big Oops 🙊 to undo the harm. then give everyone enough advance notice to safely update the app and then play with the new registry pages properly prestiged and corrected fragment counts so that no one is worse off than before！
Comments
Yep, so I just registered to add my voice in disapproval. I’m not normally a lurker of the forums, and so since the update wasn’t announced on Instagram or Twitter, the first I knew about it was when I logged in tonight.
I’m Level 45, so not up there with some of the earlier posters, but plenty hours in. There’s been lots of excellent reasons given above for why this was a terrible idea. Forgive me repeating what’s already been said, but I don’t want to think about how many hours I spent to get those gold book and joke pages complete, only to have those achievements turned into nothing. Don’t get me started on the weekend spent recently acquiring 200 doxies.
That might be me. I really can’t see any way I can enjoy the game again, because I’ll never be able to trust that something I work to achieve won’t be taken away from me. And to think it’s been the one thing I’ve genuinely looked forward to doing each day during lockdown. Feeling almost physically sick right now.
@CeruleanGirl Sure I can provide numbers as I took screenshots of all of my registry pages prior to the update. I was Bronze on the page with 31/33 fragments for the Portrait of Albus Dumbledore. After prestiging the page which only required 20 fragments, I am now on Silver at 0/30.
Not sure what people are complaining about, this just auto-completed a ton of Foundables for me, and right away prestiged a lot of pages as well.
Seems like some always need to find the negative in anything.
Soo I just got an in game update not to prestige a bunch of pages an hour or so after I prestiged them.. . It is saying not to prestige (which I have already done) until after I update which I haven't done yet. Will there be a way to give credit for what was lost? Or roll back to prior?
@Crogabattoir we are still waiting to hear on that decision.... you aren't the only one that instinctually prestiged
@RexHav0c I see what you are saying. We are just looking at it a little differently. As I said before, I see that as they gave you 2 fragments, not that they took 11 away. And made the next page easier to prestige than it would have been before. I understand that it doesn't seem that way to you. I am looking at it in a glass-half-full way, I guess. But I certainly understand and sympathize with your frustration. I just don't think it's worth getting all up in arms and certainly not worth quitting the game over, as some are saying.
@CeruleanGirl And that is the problem with how this change was rolled out. There was no discussion with the community, no common ground reached on terms such as "rollover". It was just all around poorly done from a communication standpoint.
You can blunt a lot of the hurt feelings by getting buy-in from your community before a change occurs. It's basically Organizational Communications 101.
@Tarc It isn't about what we received from the update. Its about what we should have received. Yes, we prestiged pages. But we should have prestiged more pages and not lost fragments. Anyone new to the game, or who hasn't yet caught the fragments to prestige, now has a much easier time to do so. All the effort many of us put in for things like challenges or doxies, fluffies and other weather related things are for naught. We put a lot of time and effort into playing the game, and enjoyed it. Then they took a lot of that time and effort away with no compensation in one update. People have a right to be mad, and suspect them going forward of them negating the effort put into playing the game. Unless they come up with a solution that compensates players for their loss, a lot of us feel there is no reason to keep on playing, since they will just take it away from us in a future update.
I have a question about prestiging individual foundables. If you choose not to, then do those fragments carry over to the next page when you prestige the one you are on?
@CeruleanGirl If you haven't prestiged anything yet, don't. Wait for them to (hopefully) address all the problems with the update.
I just want to add my voice. I think the merge cut foundables hurt the most. I read al updates and I had no clue what this was. They make completed images shiny which makes you think you should click on them and that ends up turning in all your extra foundables that you have worked so hard for. I had 15 mcgonagall and it turned my 5 extra on for a runestone basically before I knew what was even going on. There was no communication. Zero. I can understand why people are upset. I walked around town 2 hrs to get my pockets. I had like 36 and I get on today and it is 13. 13! And they used all those to prestige the page and I got no extra. I spent money to make my strategy work which is hard with a little baby around. That’s why I was walking around my tiny town at 10 pm. I really hope they do a rollback tomorrow. Right away so very little is effected. It would be the smartest thing to do and they could do it. This is not the time to tick off your fan base. Especially the ones paying the bills. Those are the people most angry right now. Do the right thing Niantic. It can make you a lot more money than doing the wrong thing.
I do realize that they are working on it. We await their answer. Hopefully it will be soon.
@hpwulola , to solve this, just take everyone’s freed foundables stat and subtract each prestige page they did from it. Then leave them with the rest.
Just saw this posted on the wuw discord, so clearly they are trying to figure out something to do with the fragment issues
We totally understand all of your feedback and we will take this into consideration as we make future updates.
We are working on a hotfix that will prevent players from losing fragments when placing an image. We will share an update once this fix is live.
We know there are players that have already been impacted by this issue because they have prestiged a page or places images before we announced this fix. We will be looking at what we can do for these players. Stay tuned for updates. Thank you for your patience!
@hpwulola So if we have the update it’s okay to prestige our pages?
@CeruleanGirl Please hold off for now! I'll update here when this fix is live. Thanks!
@hpwulola Okay thanks!
@NonaSuomy That would work if it wasn't for fragments obtained from Portkeys.
I cant take credit for this but when I saw it I felt it should be shared, I hope this clears things up a bit on how the new system works
Poke Fodder posted a video ( linked below) that shows how the new roll over system works.
Even though this seems to work as @hpwulola said above we should hold off for now.
ugh too late. i held off until after the update and new assets but thought that was supposed to have fixed it. that's what the notification said🤦🏼♀️
@hpwulola Honestly, what would be really helpful would be if someone from the company would explain in detail exactly what should have happened.
If I had 30/45 and after the change went into effect the requirement dropped to 20, what should have happened after the image is placed? After the page is prestiged? Etc. etc.
All we can do is speculate because we don't have information.
So after watching that video, what Niantic neglected to account for is extra fragments from foundables that had NOT been placed.
I simply fail to see the difference. Fragments are fragments. If you give me credit for fragments acquired AFTER some arbitrary number, why not fagments acquired BEFORE some arbitrary number?
This update will stop me from playing
@hpwulola - really, you all at HPWU should put a hard stop on this game for 48-72 hours, then restore the servers from the most recent backup prior to the Big Oops 🙊 to undo the harm. then give everyone enough advance notice to safely update the app and then play with the new registry pages properly prestiged and corrected fragment counts so that no one is worse off than before！
Because so many have been screwd, instead of whining, swearing, angry, hate.
Lets laugh together while hoping the devs will have the best solution for us. 😂😂😂
Call me a cynic, but I was concerned this might go wrong.
I was hoping it wouldn't, but concerned that it might.
There are many worrying factors here:
the fact it went wrong.
the lack of official communication that this change was coming - only the unofficial mouth-piece "Orange Wizard" reported on this.
the lack of communication as to when it would be happening BEFORE it went wrong
the lack of any notification in the game not to prestige AFTER it had become apparent that it had gone wrong.
(Hours later and I've still not received a warning)
@Kodokmag Can it be maniacal, crazy, Jokeresque laughter?
@RexHav0c on the verge of hysterical breakdown laughter? Sure! Why not?! After all this, I think we all need a good release from the looney bin! 😝🤪🥴🤣😂
And the video is good and all but the thing is OLD prestige page some of them have way more fragment than cap max of the NEW page.
Where those excess go after prestige. say new prestige rank 14/14 but still have and excess fragment of 20 or so.
Because i got those in oddities.
Anyway old gold prestige should be save isnt it?
After reset/update its still gold. 😬