Login Issue Google nothing happen after slecting my Google account..

DrakeDroganDrakeDrogan Posts: 8 ✭✭
in Report a Bug #1 latest comment 25 June, 2020, 05:45 am.

Hey Devs from Wizards Unite, i cant Login no longer into the game after Updateing it... i cant use my regular Google login method like no error just nothing happend i try it with Facebook but its not working 2.... im useing Huawai P10 Lite... please hellp

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  • HPWUblueHPWUblue Posts: 420 mod
    #217 April, 2020, 02:50 pm.

    Hi @DrakeDrogan, thanks for flagging! Wait for some time after selecting your Google Account to sign-in. If it prompts an error message, reload the app by tapping on the 'Restart' button on the pop-up message.

    I too had a similar issue after the update, and these steps got me through. If these steps don't help, could you share a screen recording? It'll help us understand your concerns better.

  • DrakeDroganDrakeDrogan Posts: 8 ✭✭
    #317 April, 2020, 09:14 pm.

    Hmm interesting it worked !! Just waiting and restarting helped for me thx mate :)

  • HPWUblueHPWUblue Posts: 420 mod
    #417 April, 2020, 10:29 pm.

    Thanks for the follow-up!👍️

  • H4rdC4ndyH4rdC4ndy Posts: 76 ✭✭
    edited April 21 #521 April, 2020, 05:15 am.

    I keep putting in my birthday and signing in with Facebook and nothing is working! Why oh why did you mess with it! (New phone android)

  • HPWUblueHPWUblue Posts: 420 mod
    #621 April, 2020, 04:24 pm.

    Hi @H4rdC4ndy! I've merged your post with a similar discussion. Let me know if the issue persists after follow these steps:

    Wait for some time after selecting your Google Account to sign-in. If it prompts an error message, reload the app by tapping on the 'Restart' button on the pop-up message.

    I too had a similar issue after the update, and these steps got me through. If these steps don't help, could you share a screen recording? It'll help us understand your concerns better.

  • H4rdC4ndyH4rdC4ndy Posts: 76 ✭✭
    #721 April, 2020, 06:29 pm.

    It did prompt an error message and I restarted my phone it persisted for 10 min then said it would log me in with Gmail account.

  • WhooshmeepWhooshmeep Posts: 1
    #802 May, 2020, 01:16 pm.

    Hi, I'm experiencing the same problem. I tried the steps above but no error message appeared.

  • DrakeDroganDrakeDrogan Posts: 8 ✭✭
    #906 May, 2020, 03:20 pm.

    So u just need to Wait after u set the Date of Birth and Login With google it needs some times then it should work

  • SerafinStDumontSerafinStDumont Posts: 3 ✭✭
    edited June 7 #1007 June, 2020, 09:57 am.

    Also having trouble since last night 😔 Tried signing in using my Google account after entering my date of birth. Nothing happened.


    I'm using a Samsung Note 8


    Already did the following:

    1. Cleared game cache

    2. Cleared Google play and Google Services cache.

    3. Removed the game from Game Booster.

    4. Reinstalled the app ( more then 3 times)

    5. Made sure download booster is off.


    Nothing happened. Looks like i won't be playing this game again anytime soon. Shame coz i was looking forward to the freebies on Monday 😓

  • HPWUblueHPWUblue Posts: 420 mod
    #1108 June, 2020, 10:43 am.

    Hi @SerafinStDumont, thanks for reaching out! After selecting your Google account, it might seem like nothing happened/ happening, but please don't tap anywhere else on the login screen. It should load the next screen shortly after. Let me know how it goes!

  • aCuamatziaCuamatzi Posts: 1
    #1225 June, 2020, 03:14 am.

    Yes. Tapping Google icon AND NOTHING ELSE AFTER THAT worked for me. Thanks.

  • HPWUblueHPWUblue Posts: 420 mod
    #1325 June, 2020, 05:45 am.

    👍️

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