Game stuck in a fortress

JellybeanscoopJellybeanscoop Posts: 2
in Archive #1 latest comment 20 April, 2020, 10:22 pm.

When I turn on the game on, it’s stuck in fortress. In back out of it and the map will not load, my character is just frozen on the screen. I’ve reset the game multiple times, reinstalled the app and waited 48 hours. Any clue how to get out? I cannot contact Niantic through the app because it won’t let me access the Help screen. Thanks in advance!

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