“An error has occurred with the wireless network”

DragoninpocketDragoninpocket Posts: 2 ✭✭
in Archive #1 latest comment 02 June, 2020, 11:50 pm.

I cannot give gifts now. I can accept, but when I try to send one, I get the above message, then get signed out of the game. I attached a screen shot


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  • Amaryllis2357Amaryllis2357 Posts: 2
    #214 March, 2020, 08:15 pm.

    I’m having the same issue, have been for about a week. On the odd occasion I’ll be able to send a gift but the next one will come up with the error message. I thought it was my mobile network but other people I know on the same network can send gifts


  • HPWUrobertHPWUrobert Posts: 473 admin
    #316 March, 2020, 07:54 pm.

    @Dragoninpocket and @Amaryllis2357 welcome to the Community! We're looking into why this happens for some players, but not all. In the past, we've fixed this issue on a case by case basis by wiping out all the gifts in the inventory (we don't remove gifts you received from friends). Would you like to try this?

  • Amaryllis2357Amaryllis2357 Posts: 2
    #419 March, 2020, 07:41 am.

    @HPWUrobert yes i’m happy to try that, I can always get more gifts

  • HPWUrobertHPWUrobert Posts: 473 admin
    #519 March, 2020, 04:46 pm.

    @Amaryllis2357 collect a gift and check if you can send it to a friend.

  • Supahman84Supahman84 Posts: 6
    #622 May, 2020, 04:05 pm.

    I’m also having the same issue. I’ve logged it several times but it always says I won’t receive an individual response.

  • Supahman84Supahman84 Posts: 6
    #723 May, 2020, 07:52 pm.

    @HPWUrobert

    I’m also having the same issue. I’ve logged it several times but it always says I won’t receive an individual response

  • Supahman84Supahman84 Posts: 6
    #802 June, 2020, 11:50 pm.

    Can I get a response? I’m about to stop playing the game since this feature doesn’t work. 😢😢

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