Samsung Galaxy 9 login issues

Docbrown88Docbrown88 Posts: 11 ✭✭
in Community Forum Feedback #1 latest comment 13 August, 2020, 05:53 pm.

I still haven't been able to login since the 2.4.0 update went live . I have removed the game multiple times, and re-installed from the Google play store. Still have the same loading bar freeze and the the "Return to Map" appears with lost connection check wifi or mobile data , then it loops back to the original loading sequence and keeps repeating. Please help really wanted to play on Halloween 😁

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  • MrSciGuyMrSciGuy Posts: 975 ✭✭✭✭✭
    #226 October, 2019, 06:51 pm.

    Try updating to 2.5.0. That’s the latest one. And if you’re having issues still, I think the Report a Bug section of the site might be better suited for you.


    https://community.harrypotterwizardsunite.com/en/categories/unexpectedbehavior

  • AuroraKadavraAuroraKadavra Posts: 1,011 ✭✭✭✭✭
    #327 October, 2019, 02:32 am.

    @Ginnungagap helped me get my s9 sorted. I had same issue & was advised at first to download HPWU version 2.5 from Samsung store instead of play store. It let me in but was so bugged it wss useless!

    So i just had to delete cache and data from the 2.4 version. Then uninstall. Then install 2.5 from play store, and fistly download essential assets, then download all assets. It worked a treat & now alls good.

    It still crashes now & then, but i think many have that problem on & off.

    Hope that helps & you can get it back ready for Halloween!!

  • JamminJAJamminJA Posts: 2
    #423 November, 2019, 09:31 pm.

    Not fixed. I still have issues. Wont load. Conn wd ction must return to map. Tried everything.

  • JamminJAJamminJA Posts: 2
    #523 November, 2019, 09:33 pm.

    I have had the same issue. Samsung S10. For a month now, no matter what I do I cant run the app on the pop phone. It loads, says connection lost return to map.

  • DaeMan19DaeMan19 Posts: 1
    #613 August, 2020, 05:53 pm.

    I Have Note 9 Problem too much to play this game

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