Stuck in the loop

TinkerEggTinkerEgg Posts: 2 ✭✭
in Report a Bug #1 latest comment 22 August, 2020, 04:20 am.

Game wont load after locking up in a fortress. Have reinstalled game and restarted phone.

11 votes

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  • mattw112mattw112 Posts: 4 ✭✭
    #220 August, 2020, 10:53 pm.

    I cast a trace charm, had like 5 new ones pop up, I caught one, when I went back to the screen less than a minute later all the rest were gone, kind of sucks.


  • Twistedblood0Twistedblood0 Posts: 3
    #320 August, 2020, 11:13 pm.

    This has been in known issues already. Restart your app.

  • MisterWiseMisterWise Posts: 3 ✭✭
    #421 August, 2020, 01:38 am.

    I have tried as the author suggests it has happened three times today. Trace charm is no longer working. I downloaded assets this morning and now trace charm rewards disappeared after one catch!

  • XerriXerriXerriXerri Posts: 1
    #521 August, 2020, 06:11 am.

    every time this happens I restart the app and they come back

  • AnneofdunrobinAnneofdunrobin Posts: 4 ✭✭
    #621 August, 2020, 09:40 pm.

    I was in the knight bus and 2:40eST and got kicked out and have not been able to get back in the game. Will not log in keeps blacking or saying connection error check Wi-Fi or data.

  • Pyewacket123Pyewacket123 Posts: 3
    #721 August, 2020, 10:05 pm.

    Me too!

  • IggumsIggums Posts: 1
    #821 August, 2020, 10:44 pm.

    Unable to do anything in the game. It keeps throwing me out & saying that I need to connect to WiFi. My WiFi is fine.

  • BooniegalfBooniegalf Posts: 1 ✭✭
    edited August 22 #921 August, 2020, 10:52 pm.

    The link to reply is not working..

    i hope the event is extended. Haven’t been able to play since 11:30 AM

    Post edited by hpwulola on
  • Pokemother65Pokemother65 Posts: 0
    #1021 August, 2020, 11:09 pm.

    Stuck in loop

  • MadMadamM1mMadMadamM1m Posts: 14 ✭✭
    #1121 August, 2020, 11:15 pm.

    I have been stuck in a loop for the past 4 hours. I have deleted the app, restarted my phone, reinstall the app and no improvement. Pleeeease! Fix it!

  • TinkerEggTinkerEgg Posts: 2 ✭✭
    #1221 August, 2020, 11:28 pm.

    Help i am stuck after a quick trip on the knight bus

  • Jaxmon1Jaxmon1 Posts: 0 ✭✭
    #1321 August, 2020, 11:30 pm.

    During event used burrafos elixir and trace for detection potions went into gym using night bus with a ruin stone and totally got locked up. Force quit the game and now—perpetual login loop. Cannot get back in.

  • PoisonDartFrogPoisonDartFrog Posts: 9 ✭✭
    #1421 August, 2020, 11:56 pm.

    I have the same problem.

  • AmadopoulosAmadopoulos Posts: 7 ✭✭
    #1522 August, 2020, 12:01 am.

    I have the same problem, ever since I entered Fortress earlier. I have uninstalled and reinstalled the game and cleared cache. Still having issue

  • MadMadamM1mMadMadamM1m Posts: 14 ✭✭
    #1622 August, 2020, 12:29 am.

    I am still stuck in a boot-loop. I haven’t been able to play all day. :(

  • MadMadamM1mMadMadamM1m Posts: 14 ✭✭
    #1722 August, 2020, 12:31 am.

    I’ve been stuck in a boot-loop all day. I can’t even contact support because the “connection is lost” every time I open the app.

  • MadMadamM1mMadMadamM1m Posts: 14 ✭✭
    #1822 August, 2020, 12:33 am.

    I haven’t been able to play all day because the app is stuck in a boot-loop. Says connection is lost. Help!

  • FritoburritoFritoburrito Posts: 1
    #1922 August, 2020, 12:36 am.

    This happened to me 2 times today as well, missed out on 160 books and thousands in XP.

  • Pokemother65Pokemother65 Posts: 0
    #2022 August, 2020, 12:40 am.

    Game came back briefly but in a loop again

  • AnneofdunrobinAnneofdunrobin Posts: 4 ✭✭
    #2122 August, 2020, 12:43 am.

    I am Anneofdunrobin and was in the fortress around 2:40lm via the knight bus and it froze and kicked me out. I have been unable to log in ever since. It either clocks or keeps giving me connection errors.

  • KaiserCJKaiserCJ Posts: 1
    #2222 August, 2020, 12:48 am.

    I have been locked out of the game. I had finished 4 of the 6 tasks for the WIzarding Weekend Challenge. While waiting in the Knightbus lobby, the game froze and re-started. Now I am stuck in an endless loop of re-starting. Please advise when this issue will be resolved. It has happened on the last 3 events and I am beginning to lose confidence in the game.

  • KvevenKveven Posts: 2
    #2322 August, 2020, 12:53 am.

    I am still stuck in the login loop. Got kicked out of game at 2:15 pm after completing some of weekend tasks. Still unable to log in at 8:50 pm. Hope it gets fixed so I can join in the event. Username: Kveven

  • DrizzitDuUrdenDrizzitDuUrden Posts: 3
    #2422 August, 2020, 12:57 am.

    Am also stuck. Lost a runestone, plenty of spell energy and a tonic for trace detection. Been locked out for a couple hours now. Account is Drizzit DuUrden

  • AccioCabSauvAccioCabSauv Posts: 0
    #2522 August, 2020, 01:04 am.

    AccioCabSauv is my user name. I’m stuck in the login loop. Please fix it for me.

    thank yo

  • Pepsibuster79Pepsibuster79 Posts: 4 ✭✭
    #2622 August, 2020, 01:09 am.

    my account is blocked, i was in knight bus and it crashed. Pepsibuster79

  • CatalystCourtCatalystCourt Posts: 0
    #2722 August, 2020, 01:10 am.

    Was on knights bus, now can't get back in the game.


  • AzBajaAzBaja Posts: 0
    #2822 August, 2020, 01:13 am.

    Game has been stuck in a reboot loop for close to 4 maybe 5 hours.

  • voogievoogie Posts: 0
    #2922 August, 2020, 01:22 am.

    Hi, I am having this problem this morning logging in to HP beenstuck in the logon screen for more than 2 hours. Have deleted the app and reinstalled and still can’t get.

  • Zardoz1900Zardoz1900 Posts: 0
    #3022 August, 2020, 01:30 am.

    Game name zardoz1900

    Please fix

  • DanteVonRahlDanteVonRahl Posts: 0
    #3122 August, 2020, 01:32 am.

    I've not been able to log onto the game all day. I was kicked off the bus and now my game is stuck in a loop on the loading screen. Please fix.

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