Denying camera permissions

StMcGStMcG Posts: 3 ✭✭
in General Questions #1 latest comment 01 October, 2021, 04:37 pm.

Is anyone else having trouble opening port keys without enabling camera permissions? If I press deny it closes. This has not happened until the latest update. I don’t want to enable camera permissions.


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  • AshlandGarAshlandGar Posts: 1 ✭✭
    #212 September, 2020, 01:41 pm.

    I’m also having this issue and don’t want to enable camera, but all of a sudden I can’t open a port key unless I allow camera access. Can someone help me fix this? Thank you in advance.

  • BoyLennyBoyLenny Posts: 1
    #302 November, 2020, 06:33 pm.

    It’s been some time since the Original post. Has there been a resolution to this? I’m having the same issue.

  • HPWUblueHPWUblue Posts: 1,715 mod
    #403 November, 2020, 05:49 am.

    @StMcG @AshlandGar @BoyLenny Hi, make sure to turn off 'Enable Gyroscope for Portkeys' from the in-app settings and try again.

  • KimM73KimM73 Posts: 1
    #501 October, 2021, 04:40 am.

    I did the troubleshooting to enable camera and my iOS doesn’t have the option for the game under settings to allow or not allow camera. Help!

  • HPWUblueHPWUblue Posts: 1,715 mod
    #601 October, 2021, 04:37 pm.

    Hey @KimM73, reinstalling the app using this method should do the trick:

    1. Remove Harry Potter: Wizards Unite from your phone
    2. Restart the phone
    3. Re-install the app

    Let me know if the issue persists.

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