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Can't login to the forums after singing out

BluesAngryBluesAngry Posts: 61 ✭✭
in Community Forum Feedback #1 latest comment 23 July, 2020, 10:30 am.

@HPWUTeam hello,

A month ago I was signed out from the forums because I cleared my tablet's history. I couldn't re-enter. Today I signed out from my computer's Safari browser and couldn't re-enter again. Whenever I click to "sign-in with Facebook it says "something went wrong" at both devices. My tablet is old so I thought that happened because it is old but today it happened at my computer too. How can I re-enter from my tablet or from Safari?

Note: I'm currently using Chrome to write, Chrome worked, however at my tablet both failed.

Thank you.

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  • HPWUblueHPWUblue Posts: 1,715 mod
    #222 July, 2020, 07:39 pm.

    Hey @BluesAngry! Have you enabled cookies and JavaScript on your browser? Also, ensure that there aren't any extensions blocking the sign-in process. Let me know if this helps!

  • BluesAngryBluesAngry Posts: 61 ✭✭
    #323 July, 2020, 10:30 am.

    @HPWUblue Thank you for your answer, I discovered that I tried to login with the wrong Facebook account so I can login at my computer however I couldn't login with my tablet. I tried allowing all cookies and JavaScript is enabled but I couldn't login at my tablet.

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