Same here, I should be getting at 4, as I have 3 upgrades (Currently have Lost and Foundables, Foretelling Foundables, and Deep Dive). Very expensive upgrades to not be working. ;-)
Trace charm proficiency supposed to return 3 fragment at level 3, but it only return 2 fragment per trace that result from the trace charm. Please explain why the text is not matching with the skill in the proficiency description.
I decided not to upgrade my Proficiency above 2 fragments until this is fixed. However, I *do* have the same issue as @Lauraliusm and @ElisaWilson: the top part of the rewards screen tries to give me an additional fragment.
In this video (link below) I'm 0/13 on Lupin (spawned from Trace Charm) before catching. The top part of the reward screen shows 3/13 while my current Proficiency doesn't even allow that. The bottom shows 2/13.
This is also happening to me. Threw down the resources to upgrade from 2 to 3 fragments, and still getting only 2.
I am also experiencing this same bug. I have unlocked both "Foretelling Foundables" and "Deep Dive" which should be resulting in returns of 3 fragments now, but I continue to receive only 2, regardless of which Foundable I cast the charm against.
The same bug :( .
Plus for the third time I have enough resources to unlock next +1 fragment.... and I wonder ... when can we expect fix => in a ca. Month or rather half a year.... It would be nice to know ;).
@Raventhorpe I just read of another user experiencing the 2->1 bug. Has this bug repeated since you last reported it? Did this happen with the new spawned Trace (the new Traces that appear after you cast the spell) or the anchor Trace (the original Trace that you cast the Trace Charm on)?
Patiently waiting on a fix for number of fragments. Spent earned books to get to 4 fragments and still only getting 2. This is lost placement of emergency foundables gotten from using the trace charm, which means lost ministry books gotten from placing as well as chances to get more trace charms from leveling the family page so much from placing an emergency on a gold page.
Any chance of a status update on this @HPWUrobert being these new skills been out like a week and I know was bigger issues over wizarding weekend to sort thru but was hoping this fragment count issue with trace charm skills would be sorted by now :(
I am also only getting one extra fragment with each trace charm confoundable returned. I should be getting 2 extra as my proficiency is +2. I hope they get this fixed soon. I figure I missed out on about 10 to 15 Dumbledore fragments during the weekend event because of this.
Same here. upgraded Proficiency.
I should be getting 3 Fragments but I’m getting 2.
It reports 3 at the top, 2 in the summary and reality.
The ‘known issues‘ says the lower number is right but I went back and counted up the lessons.
Should be 3!
Sometimes the Trace charm is spent and does not call more foundables. Allways it says I'm rewarded +2 fragments wich ive spent the books to have...but im only ever rewarded just the 1 fragment. If I have the needed fragments and get another it does not carry over. I lot of work and time goes into playing this is unfair and frustrating. I eont be spending anymore money on this game and playing less till this is fixed. The SOS lessons come at huge cost of time playing. It should not have been released till bugs fixed. Or I should be played as a play tester
Couldn't agree mote, this is a very frusterating bug. What I don't understand is that you mention this in the known issues and claim that it is counting them correctly. If the description of the skill states "increasing the number of fragments you can recover from those traces" how is it counting them correctly? This needs to get fixed!
Same problem here....fragment count is off and traces disappear after showing up with the trace spell.
Same. Wish I had read this before 😒
It's not letting me collect any trace charms... Always starts back over to 1/1 for all 3 charms
Same issue. First part of the rewards shows the correct number but only getting two. Especially irritating as I should have probably an extra 200 Ministry Manuel’s if it were working correctly
I have the same problem after getting to +2 yesterday - animation shows it fine but then I only get awarded 2 fragments instead of 1+2
shouldn't have wasted my books on that if I knew!!
I'm experiencing this issue as well. I believe I should be getting 3 total fragments but only credited 2. Also often the newly spawned disappear after getting the first one, although if I restart the app they reappear. Thanks.
I am experiencing the same issue. So frustrating! It was an expensive mastery!
I’m having a lot of issues, one in trying to report a bug wouldn’t allow me to reply after saying I still need help. When I tried reporting again, it said I wasn’t logged in on my iPhone 11, latest update and kicked me out. I’m now on my iPad Air 3, latest update and was again unable to type anything after saying I still need help. The original bug I was trying to report is that trace charm proficiency isn’t working. I recently got the foretelling foundables skill, but am still only receiving 2 foundable rewards when I should be getting 3. It cost me a lot of blue books I could’ve used on something else. Also, I have gotten randomly kicked out while in playing Wizarding challenges a few times recently, which is super frustrating.
I am having the exact same problem with the trace charm proficiency; I spent a bunch of books to get another +1, that should have increased my fragment count from 2 to 3, but I am still getting 2 each time. It shows at the top of the screen that I am getting 3, but at the bottom, it is showing 2 as the official (but incorrect) count that is going into my registry.
I also have the same issue. I feel really cheated that I played a lot to be able to spend on an upgrade and now it was for nothing.
I also have upgraded the Trace Charm so that I should be getting 2 trace charms. I have only every got 1. The thumbnail indicates 1/2 at every renewal.
iPhone 6, iOS 12.4.
Hope that this feedback helps with game improvement.
I came here to say the same. Invested in Deep Dive which should've taken my trace charm fragment return from 2 up to 3. Still only getting 2 fragments per foundable returned from the trace charm.... not sure of the point of this node if it doesn't return an additional fragment as promised. Appears bugged.
Im experiencing some trouble when I use trace charm, the extra fragments doesn’t register in the registry, and also when I rank up more than once, I only get one reward.
Could you please look into this, since this is making my gaming experience less joyful.
I'm also having this problem. Upgraded my trace charm and should be getting 3 fragments per trace, but it has only been giving me 2. Very disappointing.
Same problem... I should be getting 2 additional parts, but I still receive only 1.
And please fix "The Trace Charm" screen all together. While numbers correctly increase, texts on page are wrong.
And restarting app can be a problem on some machines. I have Tablet which I use occasionally and HPWU takes about 50s-1.5min to start, so restarting it can be problematic.
I should be getting 4 fragments per trace, but am still getting only 2. I should have SO many more field guides, ministry manuals, trace charms and a ton more XP. This is getting super frustrating, as I probably would have leveled up at least 1-2 times with all the XP I’ve lost. Lots of people have heavily invested in the trace charm, which isn’t working to its potential. There have been opportunity costs associated with investing in the trace charm over other areas, like spell mastery. It is super frustrating that you haven’t even identified this as a known bug almost two and a half weeks after the roll-out of SOS Training. You really need to prioritize fixing trace charm proficiency — and then figure out how you will compensate those folks who upgraded TC Proficiency early. Thanks.