Portkey not registering my distance

JMK0410JMK0410 Posts: 3 ✭✭
in Report a Bug #1 latest comment 02 July, 2020, 05:37 pm.

I walked over 2 miles and my portkeys only registered less than a KM. I have adventure sync on and allowed all the permissions. I also have an Apple Watch and it’s linked to my health status. I am having trouble getting through portkeys even though my phone was even opened to the app for most of my walk yesterday.

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  • HPWUrobertHPWUrobert Posts: 489 admin
    #202 July, 2020, 05:37 pm.

    Adventure Sync is a background mode, therefore fitness data isn't collected from Adventure Sync when the app is open. Be sure to check your connection while playing- a slow or unstable connection tends to disrupt your phone's ability to accurately report location to the game. An accurate location is what the game needs to calculate distance while the app is open.

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