Erroneous messaging for Tonic for Trace Detection Brew Time

HPWUrobertHPWUrobert Posts: 489 admin
edited June 26 in Archive #1 latest comment 28 June, 2020, 12:34 pm.

We apologize for the miscommunication regarding brew time bonuses for Tonic for Trace Detection during this Wizarding Weekend event. The description was an accidental carryover from Community Day. During this event, Tonic for Trace Detection will reveal more Hogwarts School Event Traces, and Master Notes will reduce brew times by 50%.


The Harry Potter: Wizards Unite Team


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There was erroneous messaging for Tonic for Trace Detection during Wizarding Weekend for 1 hour brew time. This message was in error, and a bonus to Tonic for Trace Detection will not be applied during Wizarding Weekend. We apologize for the inconvenience.


Date last updated: 2020-06-26

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Here are the steps when you contact us in-app Are you contacting us about Wizarding Weekend - Select NO Go to Items & Purchasing, then select Lost item

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Comments

  • IsThisMajorTomIsThisMajorTom Posts: 58 ✭✭✭
    edited June 26 #226 June, 2020, 06:07 pm.

    and yes, only dropped it after it started

  • TraleeRevivesTraleeRevives Posts: 1 ✭✭
    #326 June, 2020, 06:10 pm.

    I had this happen as well. I also loaded up my cauldron with 4. 😭

  • grsmhikergrsmhiker Posts: 12 ✭✭
    #426 June, 2020, 06:12 pm.

    Same here. I made sure to force close and relaunch the app after 2 pm, claimed the free gift, then viewed the task list, and had an empty cauldron queue before selecting the ttd to brew. Immediately applying master notes without closing the potions window reduced 7 hours by 50% to 3:30.

  • PandamusMaximusPandamusMaximus Posts: 3 ✭✭
    #526 June, 2020, 06:16 pm.

    Same issue. :(


  • fourplus4fourplus4 Posts: 37 ✭✭
    #726 June, 2020, 06:17 pm.
  • CutawayCutaway Posts: 1 ✭✭
    #826 June, 2020, 06:18 pm.

    Same realized after 3 loaded.. ;(

  • PurplePinkTearsPurplePinkTears Posts: 1 ✭✭
    #926 June, 2020, 06:20 pm.

    Same issue nut funny because i loaded my couldron up with 4 ;(

  • BubbletoneBubbletone Posts: 16 ✭✭
    #1026 June, 2020, 06:21 pm.

    Same here. It also hurts after you gave away some coins to clear the cauldron up before the event time, just to be ready on time :(

  • 0ppp90ppp9 Posts: 1 ✭✭
    #1126 June, 2020, 06:21 pm.

    I hope this Will be solved quick!

  • StephA75StephA75 Posts: 4 ✭✭
    #1226 June, 2020, 06:21 pm.

    Totes broken

  • KeybounceKeybounce Posts: 462 ✭✭✭
    #1326 June, 2020, 06:22 pm.

    Seconded. I mean thirded. I mean umpteenthed

  • PrinsHugoPrinsHugo Posts: 3 ✭✭
    #1426 June, 2020, 06:23 pm.

    Luckily only put in one to start with.

  • ArawynMolaineArawynMolaine Posts: 8 ✭✭
    #2026 June, 2020, 06:53 pm.

    Please refund me the cauldron rental.



    wow., way to go

  • KrebaldarKrebaldar Posts: 1 ✭✭
    #2626 June, 2020, 07:03 pm.

    Contacted support as well. There being an automated response


    Doesn't bode well for any sort of reimbursement.

  • Daphy15Daphy15 Posts: 3 ✭✭
    #2826 June, 2020, 07:09 pm.

    I toss other ingredients out and now you’re telling me it’s an error 🤦🏻‍♀️

This discussion has been closed.