Wireless network error - Facebook login

AmoravathAmoravath Posts: 2
in Report a Bug #1 latest comment 17 June, 2020, 07:37 am.

I've been unable to play this game for the past 48 hours. Every time I try to login I get wireless network errors. I can sign in on a new account via email, or google but just not Facebook where most my progress is saved.


I've uninstalled and reinstalled, hard rebooted my phone, gave it time, cleared website cache, tried to download assets on another account and then change over. I can only make and play on new accounts, which I can't understand if its a Facebook authentication thing or not.


Any help would be appreciated, because at this point heck if I know what to do.

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  • HPWUblueHPWUblue Posts: 449 mod
    #216 June, 2020, 10:13 am.

    Thanks for reaching out @Amoravath! Could you force-close the app and try to sign-in again?

  • AmoravathAmoravath Posts: 2
    #316 June, 2020, 08:41 pm.

    I did that when it was an issue, I ultimately reached out via the in game support when I found it and they initiated a fix on their end which fixed the issue with the account.

  • HPWUblueHPWUblue Posts: 449 mod
    #417 June, 2020, 07:37 am.

    I'm glad to hear that @Amoravath, thanks for the follow-up🙂

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