Approved Waypoints and edits not Syncing (Again!)



  • DrakoniteDrakonite Posts: 1,294 ✭✭✭✭
    #18220 January, 2021, 05:13 pm.

    looks like it's also down for pogo since 15/1

  • cosk62cosk62 Posts: 156 ✭✭✭
    edited January 20 #18320 January, 2021, 09:38 pm.

    PoGO sync is fixed - a wayspot that was accepted on 1/15 showed up in Pokémon GO today. No sign of it in HP:WU though.

  • DrakoniteDrakonite Posts: 1,294 ✭✭✭✭
    #18420 January, 2021, 10:41 pm.

    oooooof course...

  • hpwulolahpwulola Posts: 1,141 admin
    #18520 January, 2021, 11:59 pm.

    @janhm73 Thanks for reporting, I'll share with our eng team.

  • LadySusanDLadySusanD Posts: 8 ✭✭
    #18622 January, 2021, 05:40 am.

    Thank you to the team for working on the sync problem. It was so great to see new inns, greenhouses, and a fortress in our area. It made getting spell energy and ingredients for the adversary event so much better.

  • LysaraBlackwoodLysaraBlackwood Posts: 17 ✭✭
    #18724 January, 2021, 12:57 pm.

    I can confirm brand new POIs are not coming through to WU after that once-off sync. (Checked about 12 hours ago). Will add a couple of screen-shots & a location just in case an example helps.

    Standing at the south of the park in WU, pogo & Catan. Two poke stops in the east of the park jutting out have appeared in pogo since the last updates in WU & Catan. (Catan updates at season end, so about 11 days ago).

    Ingress intel coords of one of the new portals which haven't synched:

    btw, the recent successful synch was great. 😀. Got enthusiastic to submit more poi, but now it's broken again. 😭

  • janhm73janhm73 Posts: 34 ✭✭
    #18825 January, 2021, 03:59 pm.

    Any news @hpwulola ?

  • cosk62cosk62 Posts: 156 ✭✭✭
    #18901 February, 2021, 08:28 pm.

    It's been 3 weeks since the one-off POI sync on Jan 11. @hpwulola, could you please ask the team of their plans? Are they working on a daily sync like in Pokémon GO, or is it going to be ~monthly like in CATAN beta, or some other schedule?

  • hpwulolahpwulola Posts: 1,141 admin
    #19002 February, 2021, 12:46 am.

    The data sync we performed was intended to be a long term fix, but it did not work that way. The team is investigating what the issue is and will plan to run it again when we believe it is setup correctly.

  • PkmnTrainerJPkmnTrainerJ Posts: 84 ✭✭✭
    #19108 February, 2021, 06:45 pm.

    So back to this, any updates @hpwulola ? Is it worth posting this as an announcement so folks know there’s an issue.

  • ClytmnestraClytmnestra Posts: 3 ✭✭
    #19209 February, 2021, 09:31 pm.

    Hi, any news @hpwulola?

  • ClytmnestraClytmnestra Posts: 3 ✭✭
    #19319 February, 2021, 10:03 pm.

    A new one just appeared! I guess it’s fixed?

  • cosk62cosk62 Posts: 156 ✭✭✭
    #19422 February, 2021, 12:25 am.

    Confirming - a new Inn appeared on Friday 2/19/2021 (US time).

  • ArabellaArdeliaArabellaArdelia Posts: 11 ✭✭
    #19526 February, 2021, 07:30 pm.

    I can confirm that a new inn appeared Wednesday 2/25 near me, and another one appeared today (Friday 2/26) - the one today appeared at around the same time as PoGo sync time, so maybe they linked the two and that helped with the fixing?

  • JeroenixJeroenix Posts: 105 ✭✭✭
    #19601 March, 2021, 04:15 pm.

    I can say that I had a non-existent place removed, and it disappeared from HPWU as well. This was removed on feb. 3, and I checked in HPWU after a week. I don't know how things are now, but I hoped the sync issue was resolved, as my POI removal took place AFTER the forced sync and the removal did get synced to HPWU.

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