For months players have been reporting no mystery items including London five and Redacted report.
The ONLY response when we get a response has been 'we're investigating'.
I frankly don't believe that. It's small enough of a problem for you to ignore and there aren't enough players impacted to force attention to the problem therefore Niantic and the @HPWUTeam seem to be ignoring the issue. It hasn't even been listed on the 'known issues' listing for a few weeks.
Wow, good for you @TraceOfBase, congrats! I hope it'll be fixed for everyone...
@HPWUTeam@HPWUTeam when we can expect the solution for this problem? It's getting ridiculous.
Hey everyone, a fix for this is on our pipeline. I will let you know when I have a schedule for this.
@hpwulola thank you! Finally some news! I can't wait for the fix, I'm looking forward to hearing about the schedule :)
I look forward to being able to fully participate in the game.
Thank you for your patience! This specific issue was difficult to reproduce and we appreciate your understanding as we have been looking into it.
I am having the same problem! It's very frustrating! @HPWUblue @HPWUTeam @hpwulola please help me ☹️
Thanks @Diavel13! I have since gotten the London transcript & other parts of the Mysteries story line. Still hoping everyone else gets resolution on this soon too🤞
I just reached level 40 and still nothing. 😕
Yes, I’m having trouble with this too. I recently had to start the game over after losing my data. Last time, I got them quickly. This time, none!
Same problem, play the game every day and still nothing
I have been stuck on this assignment since level 5 or so. I am now level 35 with 7971 finds and neither of these have popped up. I am missing both the London 5 Transcript and the Redacted Report Mystery Objects. Please help me with this! I know they are random drops, but with thousands of Foundables since I got the assignment, the statistical probability has to be super low for them to now have dropped by now...
@KnotGrowingUp I've merged your post with a similar report for visibility. Please stay tuned for related updates and thank you for your patience!
I have seen this issue reported multiple times, and I have thus waited to report the issue myself. Some have said these mystery items stopped showing up after update 2.13.
I am Level 34. On discussion boards and discord group I have received advice to just keep playing. I have also received advice to quit playing because this issue has been reported multiple times (by players other than myself.) I enjoy playing and do not want to follow that specific advice. I am not sure how else to describe the problem other than they have not showed up when returning foundables. Here is a screenshot of my SOS assignments.
I have returned over 5400 Foundables and have completed over 1000 wizarding challenges.
play regularly on Apple iPhone SE iOS 13.7
Me too. Level 29 and can't complete the sos assignment due to mystery items not appearing at all. That sucks!
So support are looking into this issue.... but when I logged a bug “the game was working as intended”
ive been stuck on this for 7 MONTHS!!!!
@HPWUTeam @hpwulola hi! is there an ETA on the upcoming fix for this? i’ve been trying to find the london five and redacted report for over a month!
Guys, I think they fixed it. At least for me... I don't wanna jinx it, but in the last hour I got FOUR Mystery Items. Of course not the RR or the Transcript, but finally something moved with that.
I have done one of the tasks, but the other 2 are impossible.
I have seen other posts that suggest that this might be a bug. I have gone through several similar issues but none of them have shown any such advice that would have helped.
I have the same problem... level 28, only one item found few months ago.. and nothing else since that day.
@hpwulola , @HPWUblue reporting my seemingly one chance to reproduce:
Level 49 havent seen a mystery object since day 3 in July. Iphone X and I keep versions and all assets up to date. Not a beta tester if that helps with versioning.
The mystery object that is bug-worthy-rare seems to be penelope’s wand, which I was awarded yesterday after downing a fluffy; deep pun intended :)
Today I received the redacted report and expect it’ll be smooth sailing from here on. I’ll report when I see the London 5 Transcript
My wife was lucky enough to get the wand a month or so ago and she’s found another 36 items since then including the L5T and RR quest items with relative ease. Penelope’s wand is not a quest item and when she found the L5T she had an extra wand that I didnt have at the time. Luckily I compared our mystery pages in pursuit of the L5T and it has been so long of a wait I definitely noticed the wand when I got it. Hope that helps with the repro steps.
Just got the unspeakables expanding article today as well.
I am in the same boat... I just reached level 37 and despite playing every day, I still haven’t found the London Five Mystery Object or the Redacted Report Mystery Object.
@Cliomama the objects don't spawn, so walking is not the issue. They drop from other traces. There was a bug for a long time that stopped them from dropping, but i have had reports from others that this seems fixed, so just keep collecting normal traces and they should randomly drop from them eventually
Hi, I am in the same situation as you, I have had this problem for several months now and still no change ... Either we are unlucky or it's a bug.
its in the known bugs afaik
I am having the same problem other players have expressed here. I have been waiting on both the London Five Mystery Object and the Redacted Report Mystery Object. I have been waiting FOREVER! It was the second special assignment I received at level 5, I am now level 37. I am stuck on this assignment. Please help! I have 9246 foundables, I should have found it by now,…
I am having a similar problem as other users. I received the assignment for the London five transcript and the redacted report at level 5 months ago. I am a level 37 now and have found 9246 foundables. I am stuck! Please help!
iirc the last thing of note on the subject was from Lola, basically there will fix but no eta
Last reported in on 4 november on my progress since earning the wand. Just received the london 5 transcript today. A week or so is fair enough - it was in fact the wand that took almost 4 months of daily play to find in my case.