Level 29 and no sign of mystery items



  • ScarletB12ScarletB12 Posts: 93 ✭✭
    #24212 October, 2020, 01:05 pm.

    For months players have been reporting no mystery items including London five and Redacted report.

    The ONLY response when we get a response has been 'we're investigating'.

    I frankly don't believe that. It's small enough of a problem for you to ignore and there aren't enough players impacted to force attention to the problem therefore Niantic and the @HPWUTeam seem to be ignoring the issue. It hasn't even been listed on the 'known issues' listing for a few weeks.

  • Diavel13Diavel13 Posts: 16 ✭✭
    #24313 October, 2020, 08:43 am.

    Wow, good for you @TraceOfBase, congrats! I hope it'll be fixed for everyone...

    @HPWUTeam@HPWUTeam when we can expect the solution for this problem? It's getting ridiculous.

  • hpwulolahpwulola Posts: 970 admin
    #24413 October, 2020, 07:05 pm.

    Hey everyone, a fix for this is on our pipeline. I will let you know when I have a schedule for this.

  • Diavel13Diavel13 Posts: 16 ✭✭
    #24514 October, 2020, 08:21 am.

    @hpwulola thank you! Finally some news! I can't wait for the fix, I'm looking forward to hearing about the schedule :)

  • ScarletB12ScarletB12 Posts: 93 ✭✭
    #24614 October, 2020, 01:26 pm.

    I look forward to being able to fully participate in the game.

  • hpwulolahpwulola Posts: 970 admin
    #24714 October, 2020, 05:29 pm.

    Thank you for your patience! This specific issue was difficult to reproduce and we appreciate your understanding as we have been looking into it.

  • rklemanrkleman Posts: 1
    #24816 October, 2020, 01:49 am.

    I am having the same problem! It's very frustrating! @HPWUblue @HPWUTeam @hpwulola please help me ☹️

  • TraceOfBaseTraceOfBase Posts: 3 ✭✭
    #24916 October, 2020, 06:47 am.

    Thanks @Diavel13! I have since gotten the London transcript & other parts of the Mysteries story line. Still hoping everyone else gets resolution on this soon too🤞

  • ScarletB12ScarletB12 Posts: 93 ✭✭
    #25016 October, 2020, 12:47 pm.

    I just reached level 40 and still nothing. 😕

  • Profpurple5Profpurple5 Posts: 2
    #25119 October, 2020, 12:15 pm.

    Yes, I’m having trouble with this too. I recently had to start the game over after losing my data. Last time, I got them quickly. This time, none!

  • Giggs94Giggs94 Posts: 1
    #25220 October, 2020, 04:26 pm.

    Same problem, play the game every day and still nothing

  • KnotGrowingUpKnotGrowingUp Posts: 4 ✭✭
    edited October 20 #25320 October, 2020, 05:52 pm.

    I have been stuck on this assignment since level 5 or so. I am now level 35 with 7971 finds and neither of these have popped up. I am missing both the London 5 Transcript and the Redacted Report Mystery Objects. Please help me with this! I know they are random drops, but with thousands of Foundables since I got the assignment, the statistical probability has to be super low for them to now have dropped by now...

    thank you!


  • HPWUblueHPWUblue Posts: 916 mod
    #25421 October, 2020, 01:42 pm.

    @KnotGrowingUp I've merged your post with a similar report for visibility. Please stay tuned for related updates and thank you for your patience!

  • UnctiusUnctius Posts: 7 ✭✭
    #25522 October, 2020, 01:53 pm.

    I have seen this issue reported multiple times, and I have thus waited to report the issue myself. Some have said these mystery items stopped showing up after update 2.13.

    I am Level 34. On discussion boards and discord group I have received advice to just keep playing. I have also received advice to quit playing because this issue has been reported multiple times (by players other than myself.) I enjoy playing and do not want to follow that specific advice. I am not sure how else to describe the problem other than they have not showed up when returning foundables. Here is a screenshot of my SOS assignments.

    I have returned over 5400 Foundables and have completed over 1000 wizarding challenges.


    play regularly on Apple iPhone SE iOS 13.7

  • KirschhackKirschhack Posts: 1
    #25623 October, 2020, 05:00 pm.

    Me too. Level 29 and can't complete the sos assignment due to mystery items not appearing at all. That sucks!

  • MeatMeat Posts: 2 ✭✭
    #25724 October, 2020, 03:13 am.

    So support are looking into this issue.... but when I logged a bug “the game was working as intended”

    ive been stuck on this for 7 MONTHS!!!!

  • PandaPandaBearPandaPandaBear Posts: 1
    #25826 October, 2020, 03:36 am.

    @HPWUTeam @hpwulola hi! is there an ETA on the upcoming fix for this? i’ve been trying to find the london five and redacted report for over a month!

  • Diavel13Diavel13 Posts: 16 ✭✭
    edited October 28 #25928 October, 2020, 08:38 am.




    Guys, I think they fixed it. At least for me... I don't wanna jinx it, but in the last hour I got FOUR Mystery Items. Of course not the RR or the Transcript, but finally something moved with that.

  • GriffinGirl888GriffinGirl888 Posts: 0 ✭✭
    #26029 October, 2020, 04:39 pm.

    I have done one of the tasks, but the other 2 are impossible.

    I have seen other posts that suggest that this might be a bug. I have gone through several similar issues but none of them have shown any such advice that would have helped.

  • koletkakoletka Posts: 1
    #26129 October, 2020, 10:30 pm.

    I have the same problem... level 28, only one item found few months ago.. and nothing else since that day.

  • ErlibobinErlibobin Posts: 21 ✭✭
    edited November 5 #26205 November, 2020, 03:31 am.

    @hpwulola , @HPWUblue reporting my seemingly one chance to reproduce:

    Level 49 havent seen a mystery object since day 3 in July. Iphone X and I keep versions and all assets up to date. Not a beta tester if that helps with versioning.

    The mystery object that is bug-worthy-rare seems to be penelope’s wand, which I was awarded yesterday after downing a fluffy; deep pun intended :)

    Today I received the redacted report and expect it’ll be smooth sailing from here on. I’ll report when I see the London 5 Transcript

    My wife was lucky enough to get the wand a month or so ago and she’s found another 36 items since then including the L5T and RR quest items with relative ease. Penelope’s wand is not a quest item and when she found the L5T she had an extra wand that I didnt have at the time. Luckily I compared our mystery pages in pursuit of the L5T and it has been so long of a wait I definitely noticed the wand when I got it. Hope that helps with the repro steps.

  • ErlibobinErlibobin Posts: 21 ✭✭
    #26305 November, 2020, 07:06 am.

    Just got the unspeakables expanding article today as well.

  • TollerToesTollerToes Posts: 2
    #26410 November, 2020, 03:29 pm.

    I am in the same boat... I just reached level 37 and despite playing every day, I still haven’t found the London Five Mystery Object or the Redacted Report Mystery Object.

    Please help!!!

  • KitzenKitzen Posts: 250 ✭✭✭
    #26510 November, 2020, 03:46 pm.

    @Cliomama the objects don't spawn, so walking is not the issue. They drop from other traces. There was a bug for a long time that stopped them from dropping, but i have had reports from others that this seems fixed, so just keep collecting normal traces and they should randomly drop from them eventually

  • MT91MT91 Posts: 1
    #26611 November, 2020, 05:53 pm.

    Hi, I am in the same situation as you, I have had this problem for several months now and still no change ... Either we are unlucky or it's a bug.

  • DrakoniteDrakonite Posts: 336 ✭✭✭
    #26711 November, 2020, 06:39 pm.

    its in the known bugs afaik

  • KnotGrowingUpKnotGrowingUp Posts: 4 ✭✭
    #26812 November, 2020, 12:18 am.

    I am having the same problem other players have expressed here. I have been waiting on both the London Five Mystery Object and the Redacted Report Mystery Object. I have been waiting FOREVER! It was the second special assignment I received at level 5, I am now level 37. I am stuck on this assignment. Please help! I have 9246 foundables, I should have found it by now,…


  • KnotGrowingUpKnotGrowingUp Posts: 4 ✭✭
    #26912 November, 2020, 12:25 am.

    I am having a similar problem as other users. I received the assignment for the London five transcript and the redacted report at level 5 months ago. I am a level 37 now and have found 9246 foundables. I am stuck! Please help!

  • fourplus4fourplus4 Posts: 91 ✭✭✭
    #27012 November, 2020, 12:55 am.

    Feels bad.

    iirc the last thing of note on the subject was from Lola, basically there will fix but no eta

  • ErlibobinErlibobin Posts: 21 ✭✭
    #27112 November, 2020, 04:17 am.

    Last reported in on 4 november on my progress since earning the wand. Just received the london 5 transcript today. A week or so is fair enough - it was in fact the wand that took almost 4 months of daily play to find in my case.

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