@rolandtimes You should be able to see them now. Please restart the app and try again. Let me know how it goes!
@HPWUblue yesssss!!!! It works!! Thanks a lot, really. You can't imagine how happy I'm right now.
I'm glad to hear that @rolandtimes Have a good one!😎
@HPWUblue Same problem for me
Hey @SparkleLikeAGem! Only new players may experience this issue where HUD doesn't display for them (example below).
Are you referring to a different account? If not, please elaborate your concern along with a screenshot. Thanks.
I've got the same problem- please fix!
@Huldre This issue should be resolved for you now. Please try again.
I am having this same problem, please help!
J'ai le même soucis pas de hud après le tutoriel.
Hi my HUD is also not showing.
Please can you have a look.
Hi my HUD is not showing either.
Please help. :)
Can someone take care of our problem please ? We would like to play :)
Same problem here
Hi @HPWUblue and team, I'm having a similar issue with the HUD buttons but with some buttons appearing. Issues as follows:
- weather button is always showing as day time and sunny no matter the time of the day
- knight bus button is missing
- no traces, ingredients etc appears on the map
- when I take a potion, it does the consuming option animation but nothing occurs .
This started happening a few days a go and was happening about 75% of the time. It's now happening all the time I log in.
I have tried clearing the cache and clearing data. Have also tried on wireless and roaming networks.
I'm using Android 9 on a Samsung S8, running version 2.15 of the game.
Thanks in advance for your help.
@C4ssiopeia @Kumar69 @7NeutroN7 I've attempted a fix on your accounts. Please try again!
It is working now. Ty very much 😀
Hey @Dittanys! I've merged your report with a similar discussion and attempted a fix on your account. Could you please try again and let me know if it persists?
@HPWUblue i also do Not have the Buttons.
can you please correct it?
Hey @Michafields! I've applied the fix to your account. Please try again.
Same issue here, could you fix it for me please?
@Shiloann I've attempted a fix on your account. Please try now and let me know how it goes!
Hi! I have the same problem. Why is this occurring to some people only?
Thanks for reaching out @Rovasmikulas! Sometimes players may error out during the tutorial, and we can fix this by completing the tutorial from our end. Please try opening the app now and let me know if it persists.
Same issue, usingandroid, reinstalked deleyed cache, restarted phone nada, please help 😭
I'm having the same issue about the tutorial.. Nothing appears on my game just my character! Pls can anyone help?
@Anatakitsune @douglascm19 I attempted a fix on your accounts. Please try again and let me know if it persists!
@hpwublue thnk you so much!!!! it really did fixed it! Thnx again ;D
I am having the same issue. Created a new account, got most of the way through the tutorials, and no menu buttons.
@hpwublue, its working thank you very much