Yes it works finally thank you ;)
I've been having the same problem. No buttons just the map.
Same problems , missing some buttons and also potions doesn't work event if you activate it
Hi! I have the same problem, can you please fix it. Thanks!
Hello! I also have no buttons and just started today. It was working fine before my last foundable was captured.
I have tried to uninstall and reinstall the game, but nothing works unfortunately.
I'm sorry if I keep pinging you, but I'm just making sure I did the right thing by not making a new thread.
Hi I have the same issue. Downloaded several times but still no button to click to anything…. Cannot see anything either. Please fix for me. Thanks!
The same error keeps happening to me too.
Will you please fix it for me please?
@LymeTyme @DazzledLion @SirJDemond @TeelBlueBerry79 @Maizers Hello everyone! I've added the fix to your accounts. Please let me know if there's anything else we can help you with and thank you so much for your patience!
Hi @yawk You could be experiencing a different issue. I've addressed it in your bug report. Please have a look, and let's continue there!
Hi,I'm from sri lanka and I have download the latest version of the game. After log into the game it only display the map interface. But with no icons to play. I tried downloading it again and again also clearing cache data. But it keep displaying the map. please fix it. This is how it looks.
Android 8 . 1. 0
Samsung version 9.5
Hi @Batti I've added a fix to your account. Could you please try accessing the app now?
Same problem here. No buttons just the map.
I’m having the same issue, no HUD buttons.
I too am having the same issue and cannot see any HUD or buttons whatsoever.
@Hypeworld I've added the fix to your account. Cheers!
@Rachjessk @GiannaMarie Could you please share a screenshot of the error you're experiencing? Thanks!
This is all I’ve been able to see for the last several days
Thank you for sharing the screenshot @Rachjessk! Are you experiencing this on your "Rachjessk" account?
Only new users (~ level 6) may experience this issue, and I took a look at your account but could not find any discrepancies.
Yeah, it is on this account. I’ve had the issue occasionally before, but it would always fix itself within the day, or I would check for an update and that would fix it.
@Rachjessk Could you please try uninstalling the app > restart the phone > reinstall the app in that order and try again?
Okay, just did all of that. Still the same, unfortunately.
Thank you for trying those steps @Rachjessk! Could you please contact us over the web using this form? One of our representatives will take a closer look at this for you. You may share this discussion's link for context.
I have the same problem. Help me please =)
Thank you for reaching out @Xarung I've added the fix to your account as well. Welcome aboard!
I'm having this issue as well. No hud.
This is coming back after a few months inactive. Same account as I've always used and everything is updated.
Edit: Fixed! I caught a foundable that spawned and my hud finally loaded.