I am playing the v. 2.16 (latest) on my iPad Pro (2020). For some reason, there are no menu buttons— or any buttons at all on the screen while playing. I can still collect traces and stuff, but I can access a single menu or my profile or the shop or anything at all. I reinstalled the app twice to be sure!
I have the same error, im missing the hud options and i cant find anything at the moment. Reinstalled the game aswell but didnt help. Hopefully someone can fix this for me because i cant play the game
@GomTill @HanniBMA Sorry for the inconvenience. I've added a fix to your accounts. Could you please try again and let me know how it goes? Thanks!
@BertieBotts11 @1soup2soup I've merged your posts here and added a fix on your accounts. Please let me know if you need help with anything else!
a few days ago I downloaded the game from App Store, the game let me create a new character, choose a wand and what not, let me capture a few foundables but since then all I got is a blank map. Not only there are no foundables but also there are no icons/HUD buttons showing on the screen.
I tried to uninstall the game and install it again and that didn’t help either. It doesn’t work on wi-fi connection nor on mobile data.
I’ll attach a screenshot of what the game looks like when I start it.
Thank you for your time.
@YitkaT Welcome to Harry Potter: Wizards Unite and thank you for reaching out! I've merged your post with a related discussion and added a fix to your account. You should be able to see the HUD buttons now. Cheer!
I have the same issue
@Messrpadsblack @Relux69 Thanks for reaching out! I've applied a fix to your accounts. Let me know if you need more help.
@YayaCarnage I've added a fix to your account. Please try again!
Having issues with my ui. No access to anything after tutorial encounter and wand/house selection.
@AeronAshtroth Thanks for reaching out! I've applied a fix to your account and you should be able to see them now.
Downloaded the game like ten minutes ago. No HUD, just like the rest. Only the map and the character. What can I do?
Same issue as everybody.
@KennyElpi93 @Empecabel Thanks for reaching out! I've applied the fix to your accounts. Please try again and let me know if you need help with anything else.
Have the same probléma, no hud, cant do anything...
I have the same issue. No buttons on my screen :(. Please help.
Hello, I'm having the same issue, hud buttons don't appear on the map.
@Rustmustache @MrsKleo @Laulika Hi, I've applied the fix to your accounts. Please let me know if you need help with anything else. Cheers!
I am missing the buttons... maybe the house elves are hiding them? 🤪
@KeoLin It was a tough bargain, but I managed to exchange some chocolates for those buttons (added a fix to your account😅). Welcome aboard!
The app is stuck in restart mode. It was working fine when I last used it at 1:30am in the morning. Tried using it now, it won't open.
I FACE THE SAME PROBLEM AND ITS **** ANNOYING!
i reaaaaally love harry potter but its really annoying when the hud buttons dont show on the screeen
i have restarted my phone several times but it never works!
Thank you very much!! I have been loving it!!
Ps I hope not too many of your favourite chocolates were exchanged 🤣😉
I am having the same problem
@readtolive @Kc9060 I've added the fix to your accounts as well. Please try again and let me know how it goes. Thanks!
hi i'm having the same problem :(
Thank you for reaching out @kallistrate713 and sorry for the delay. I've added a fix to your account. Please try now and let me know how it goes!