Game is not fully loading.
I have uninstalled the game, restarted phone, reloaded game and still no buttons
I am getting the same error!
I just started trying to play and I’m having the same issue. I tried reinstalling.
Any ideas? Using iOS.
Same error, since first signing in on saturday, no buttons , no items on the map. Tutorial was running properly.
@Rhodya @Surf4fun I made an adjustment to your accounts. Can you let me know if you're unable to see the HUD buttons?
Allright now... (OR for now)... Thx for fixing that so quickly
The very same problem
I have tried restarting the game, reinstalling the game, restarting my phone (iOS), and restarting my location service. Nothing. Same situation when I tried it on iPad.
Hi @Ebigal, thank you for flagging this issue in the forums. I've added a fix to your account.
I am also experiencing the same issue, tried resetting everything I could think of and reinstalling too, but it didn't work.
Hi @SommerT Could you try again? Let me know if the issue persists.
I am also having the same issue, no hud or buttons at all.
I'm also having the same issue. Tried reinstalling, clearing cache, restarting the phone several times, use Mobile data instead of Wifi, but nothing solved the issue.
I did finish most of the tutorial (got to choose my name and the rest of ID information), and after that I got stuck with no buttons on map.
I just need to get into the Suitcase menu to download all game data, because the game is unplayeable and gets stuck almost all the time otherwise!
Hi! Having the same issue with my account, after finishing a few tutorials I ended up with missing hud in the display with no spawns. Hope someone would look into my account as well., thanks!
@Kunuckles @TheMikina @hOtwiREmartyrZ We've applied a fix to your accounts. Could you try again?
Thank you @HPWUblue everythings fine now on my end! Hope its the same case with the rest of the guys. Appreciate the fast action done to our problems. 😊👍🏼
It's our pleasure @hOtwiREmartyrZ Have a good one! 😊
I'm having the same issue
We've attempted a fix on your account @KingofSparta39. Could you try now?
I’m having the same problem. The game froze while setting up my ministry i.d. and there are no menu buttons.
I'm also having the same issue, game closed itself while doing the profile customization, now when i launch there are no buttons to open any menus.
@FloofyKatt @ven9999 We've applied a fix on your accounts. Try opening the app now.
Please fix my acc as well, no HUD.
I experience the same issue.
I would be happy if you could apply the fix to my account too!
Thanks in advance
I am also having the same issue. Is there anything on my end that I can do more than reinstalling and restarting my phone?
Thank you for the help,
Ich habe das selbe Problem, ist bereits ein fix bekannt, oder kann mein Account auch manuel gefixt werden?
@Moshimoshin @OlrachFitzelbiz @MrG01 Could you try opening the app now? Try restarting the app if it's currently running. Let me know how it goes!
Hello @Serafine02! This issue should be fixed on your account as well. Could you try opening the app again?