@dRomers No matter how many times you ask for an update, it will fall on dead ears. You have already had multiple responses informing you that they don't work on weekends. Wait until Monday. We will likely get a generic response saying that they are working on it, it the morning... then when the dev team has investigated the issue more, we might get an updated response with more information.
As of right now, you can just assume that the response is: They broke the game twice and don't know why their fixes didn't address the issues. They are working on resolving the issues, but there is no ETA.
@9threefour you make a big assumption, and it's not correct. I don't know if my posts are among those you're responding to or not, but I guess they might be.
I have been very affected by the latest fiasco. I've lost the majority of the green stars from my registry, including on the 2 MG&S pages from this weekend's event. I would have been able to prestige both pages and then fill up the rare foundables on the next page. Now I can't. I can't describe my frustration at this, at not knowing how or when it will be fixed, or even if it will be fixed.
Do I need to explain all of this before you feel I'm allowed to join in the discussion? Does the fact that I'm also suffering give me special permission to ask people to stop behaving badly? I challenge you to read the words and tone used by many posters in this thread and imagine someone looking you in the eye and speaking to you like that. Would that be okay with you?
Of course you feel upset. No one is telling you not to. Go ahead and rant if it helps you feel better. Just don't be a **** about it and act like your anger gives you the right to bring other people down. And please don't expect that your level of anger or the length or frequency of your ranting is going to affect whether or how quickly the problem is resolved. They're going to fix it or they're not. All of the histrionics aren't going to change anything.
Finally, I find your use of the word "empathy" ironic. You're asking for others to understand your pain by suggesting the only people with valid points are those who feel like you. Empathy works both ways. It would probably be better if everyone in this thread were more open to and understanding of other viewpoints.
@MtPollux It is so hilarious that you take it so personally, when i never even realized you existed. well ranted. and you caught my attention. well done. ;)
Would any of you also appreciated it if @HPWUTeam would include in the following fix a bunch of new “historic” pages in the registry that would be a snapshot of our registry before the 2.13 upgrade?
For example, there would be one new page for each existing page and they would show the color and count before the upgrade to 2.13.
These pages would never evolve but you could at least brag about getting the 200 doxies on gold when it was hard to do so.
New players would not be able to get these (historic) pages.
@MtPollux yes i tagged the person i was responding to, telling him not to be further aggravated. You are calling out to people to stop acting like a **** to the WB staff (i appreciate that), but u are using the exact same tone as them (which i do not appreciate).
It was my second post in this entire community, and immediately i receive a talking down from you. Isn't that absurd? Can you find a post of me ranting, or scolding anyone? Or was there any word that I used to personally attack anyone or the WB staff? So before you try make me understand your point, please do watch your tone. Thank you.
@Blinker73 tbh, my ideal fix would be taking the actual total number of fragments obtained (not based on levels, not from any particular time, just the total fragments caught in the entirety of playing the game) and giving us all those fragments with overflow if applicable. I’m still bummed out that I have zero goblets (and about a dozen other foundables/over 100 fragments) just because I worked hard and prestiged the page without knowing the May 7 update would then consider me at...zero. I also wonder if others were confused like me and still think situations like that are part of their “missing” fragments that aren’t technically actually missing (based on their decision, as much as I’m not a fan of it).
I suspect that’s not possible with the data they have, or I can’t see why they wouldn’t have done that. Thus, I’d settle for the patch working as originally intended and my friends getting their green stars and fragments back. I’d also love the several that glitched when my most recent patch went through, but my loss is minimal compared to those who lost all their green stars or never got a patch at all, so I’m trying to let those go 🤷🏻♀️
@9threefour if you want to suggest that using terms like "some people will never understand..." and "it's always easy for some..." wasn't referring to other people's posts then have at it.
There's not much point in us continuing to go round and round. "Agree to disagree" is a little over used, but I guess it fits in this case.
@Blinker73 I don’t need second pages, it was never really a contest to compare pages. For me at least.
I agree with @Stina1A in that I wish they had looked at how many items we’d caught and given us credit for that. I think they do know those numbers, so why they didn’t do that, I have no idea. People like me who had recently prestiged pages wouldn’t have been at disadvantage with the rollover. In the end, I accepted 2.13, albeit the rollout was horrible. But this latest “fix” is such a huge fiasco. Bigger than the 2.13 fiasco imo. It doesn’t take a lot of logic and mathematical acumen to see their method was wrong. Maybe they knew it was and didn’t care. But I’ve lost a huge amount of faith in the people behind the scenes.
An accuratet count would have been entirely doable (based on current progress), much more fair but demanded a bit of work and computer processing time.
I think @Stina1A is talking about total caught including the ones that were caught when the count was at maxium and not showing on the registry page.
I guess my bragging Wright’s page idea is not as popular as I thought it would be. Oh well ... 🚮
For me it's not about having a page that shows I did it first. This was never a game about that. It's about what I did to get them. Getting up earlier to get all those doxies, and making fun of my friends sleeping late. Or walking miles for the dragons, or just now catching the last unicorn but not being able to prestige because I lost all occamy eggs. That last unicorn would have made my day.
And it's about not understanding why they push a database fix when people are playing and writing in the database at the same time. Or having a word saying we know you will loose this event, or we don't want you to loose this event and we are postponing it and giving priority to fix the mess we made. Or just not dismissing people.
This game is not about competition or show off, it's about accomplishing. The very thing that was nuked and not recognized in any form or way.
I used to praise this game and team to the utter annoyance of my fellow still pogo players. Now I lost all faith and its turning to be just one more game that only cares about profit incoming and not the players.
@Blinker73 lol some people might like the bragging rights, but it’s not why I play :) I have the screenshots pre 2.13 because I saw the warnings to do so. They’ve been invaluable on my husband’s acct to see what the heck happened during the fix. I may keep them just as a record of where I was when. And who knows, if there’s another “fix”...
And I did mean total caught overall. Just one example... right now, I’m held up on chess chamber page by Ron Weasley of all things. I’ve seen over 300 hundred. But all I could carry over from base to bronze was 4. Changing the registry mid-game is just screwy to begin with, so give us credit for what we’ve caught to date.
1) event should have been postponed, no question about that.
2) total catch count is not my preference because to me having caught 1000 of something and still be on bronze does not equal the work needed to get the same Foundable on gold. But I agree that the total catch count would have been better than was what done and take only the count at release day regardless of prestige.
@Blinker73 yeah the event this weekend is terrible for everyone whose registries are messed up. I don’t blame them in the slightest for being upset.
I’m not sure what you’re trying to say in the second point, although we’re probably more or less on the same page. I’m not saying just because I’ve caught 100 Ron’s, I should be on gold. After all, I still need Dumbledore, which I only have caught so many. I think I should be on silver with the new fragment requirements. But I’m on bronze because of Ron.
The thing is, if they know how many we’ve caught to date, they could still fix this debacle. They don’t have to do a rollback or anything. Just give us all our caught numbers, and let us place and prestige from base frames. It would take into account everything caught before and after 2.13. It would undo all the losses, and I feel like it would be the most fair solution to give people the progress they earned.
The thing now is, will it be fixed somehow, or to some extent, before the One Year Later event? Because being severely hit on the 2.13 update and losing well over 100 green stars last week really hinders your progress and your faith in the game. Will this happen again next month because a fix they should have dropped the servers to implement catches you on the knight bus?
I want, and believe I deserve, my stuff back. And it's a lost of stuff. And I want it before the next event. Thank you very much.
I know others have all said the same thing, but I’ll add my account to those affected. I played on May 7th, but everything had been fine, then the fix on May 27th eliminates a ton of green placed icons and resets images that hadn’t been prestiged yet. It cost me a ton of work, especially on fortress items. On pages like these I was only a few away from prestiging and now I feel like I’m back a square one. I really hope they’re able to fix it.
For example, previously the only fragments I had left to place on these pages were the cursed necklaces on room of requirement III, the tank of brains on ministry atrium II, the knight bus on hogwarts gate, the marauders maps on Hogwarts grounds, and Tom riddles gravestone on fallen ministry atrium, and now the pages are decimated. Plus several other pages affected just like these.
Ok, so, I'm a programmer. I have been thinking way too much about my lost progress. So, here I go, with a *lot* of speculation. You have been warned...
When multiple processes do read-modify-write (RMW) on a set of related variables, it is critical that these processes are coordinated. This is very fundamental, but it is also not uncommon with problems. Especially so, since if the coordination might cause unacceptable slowdown (or even deadlocks) the programmer is pushed to be creative. And that is when bugs happen.
This RMW-coordination is clearly the underlying cause here. Since a lot of (all?) affected players seem to have been on the KB, my guess is that when a player gets onto the KB (or any fortress), some account infomation is stashed away somewhere in a cache; the account info is Read. The fortressing Modifies this cached information, and when exiting the KB the info in the cache is Written back to the account.
I cannot be sure of the above of course, and the RMW-cycle when fortressing might not span the whole fortress visit, it might span just an individual challenge. Either way, one challenge might take several minutes and which it is isn't really relevant since the RMW-cycle is very very long in computing time either way.
The other process doing RMW on our accounts is of course the fragment "resolution" process. These two RMW-processes clearly clobbered our accounts since the "resolution" failed to take the "fortress cache" into account. Further, our accounts got clobbered in such a way that apparently the "fix" failed to trigger for them.
What bothers me is that this is not a new problem. If I understand correctly, some players were able to exploit a very similar problem that was "fixed" way back somewhen in August or September(?). They used one phone to enter a fortress, and another phone to cash in rewards while the account was "in the fortress" so to speak. When exiting the fortress on the first phone the rewards were magically umclaimed again. Rince, repeat. For me, this is the exact same RMW problem, in the exact spot. In other words, this RMW problem was not fixed properly when it was identified last year.
Again, a lot of speculation...
PS. No, I am not in the set of players that have cashed in rewards more than once. At least not that I know of.
Okay, so a few thoughts, now that the game is as "fixed" as it's going to be for me I think. I honestly don't know if I'm missing any fragments now - yep, I had spreadsheets but they did what I needed them to do. So I've had a little play today. Here's my thoughts, now the game is working as it was intended to after the update (at least for me).
1 I don't like the Green Stars. I know some people disagree, but I'd far rather that when something is complete it's complete.
2 I don't like not being able to tell, when I click on a foundable, whether or not I've completed collecting it and have a green star, or if I still actually "really need" it.
3 I watched as my weekend spent returning 200 Doxies was turned into a green star and three runestones. Wow, thanks! That's probably the one thing that hurts more than anything.
4 The returning of fragments has thrown up some distinctly unfair anomalies. If I look at Oddities 1, which was silver prior to update. Because of carried over fragments, I only need 30 more fragments to complete the gold frame. That's given me a huge advantage over someone who had just turned it gold, prior to the update. The converse is true on Oddities 2. Because I had already turned that one Gold, I still need 100 fragments to complete it, and the people who were almost finished Silver have a huge advantage over me. That's also very frustrating.
5 I hit "Challenge" rank 150+. Someone should look up the definition of Challenge. Now I look and see that someone who collected 25 of each Joke product prior to update has a page that looks the same as mine, even though I collected literally thousands of those fragments. Nice to know that those hundreds of hours I dedicated to the game mean so much to the developers.
6 I have, like many people, missed out on completing events, while the game was completely unplayable. I'd like to think that the decent thing is done and we get another chance to finish them.
But would I even finish them if I get the chance? I really don't know. I've honestly been trying to find something I prefer about the new version, to prior to the update. I can't unfortunately. The old adage. The game wasn't broken, but regardless they tried to fix it - presumably because the till wasn't ringing enough. I'd love the game I loved back. I guess that's not going to happen. Can I learn to enjoy the new version, and put all the injustices of the update behind me? I'm not sure.
@pedapeda I am not a programmer, but that sounds quite reasonable. I know about players that were on the bus and they still got their fragments, so there must be a smaller window that caused the problem (if it really is KB related). I know that I finished a challenge, got a reward screen with 68/25 Skiving Snackbox, figured the update seems to be up, left the Bus, went to registry... and nothing new, Skiving Snackbox was on 22/25 as it is now. So at one point, the data got there I guess... but then it was gone... so frustrating.
I REALLY hope there will be an actual update with some information. I know @hpwulola can only give us the information she gets, but seriously, this is a big mess. If there is not a programming solution yet, there should be at least something. An outline of possibilities, what if you can not find a fix? Will you tell us if it is save to play? Postpone brilliant event? Anything?
Okay, so I finally figured it out. Well played, Niantic - it's actually been brilliant in hindsight!
What this actually is, is an unannounced event, emulating the plot of the second half of Book 5.
Dolores Umbridge has been made headmaster of Hogwarts. Changes are being made to Hogwarts (the game) that make life unbearable for students (players).
The staff (admins and developers) continue to try to go about their work as best they can in the circumstances, but every day one of them is forced to put up a new Educational Decree (forum post or bug filled update) designed to curtail the enjoyment of the vast majority of students (players).
Those players who were secretly recruited in advance to be the prefects and pretend they like the changes - you've been playing your part brilliantly - well done! Every time you post something positive a director at Niantic yells, "10 Points to Slytherin!"
The other three houses (parts played by the rest of us) plod on, still for the most part attending our lessons (playing), while we hope things will change.
We've successfully completed Part 1 of the event. We've assembled Dumbledore's Army, to oppose Umbridge's tyrannical rule and most of us have returned our "I must not tell lies." scar fragments.
But now we're three weeks in, and we could do with some hints on what to do next. How do we set the fireworks off during the exam? How do we take Umbridge for a walk in the woods? And how do we finally confront the Death Eaters (Niantic Senior Management) to get the Hogwarts (game) that we love back?
“Those players who were secretly recruited in advance to be the prefects and pretend they like the changes - you've been playing your part brilliantly - well done! Every time you post something positive a director at Niantic yells, "10 Points to Slytherin!"”
It's Monday. Hopefully, we get an update, soon... even if it is just a: We are still investigating the issue. Let's not have a repeat of Friday with zero communication, until right before all Niantic/Portkey/WB employees go home for the weekend.
For this weekend event the high value fragments are not rolling over. For instance I collected 7/7 Quidditch Captain Harry Potter with a green star. I collected 2 more, but it still said 7/7, so I placed the image. I got some family experience and the counter reset to 0/7. I returned 9 more but the counter still read7/7, so I placed it again. Back to 0/7! I returned dozens of this foundable, only to have it reset to 0/7 each time. Where are my carry over fragments?! The ONLY reason I’m still on silver for this page is because all my fragments for it were reset to zero in the great database calamity! I should have a gold page with Harry maxed out.
Comments
@dRomers No matter how many times you ask for an update, it will fall on dead ears. You have already had multiple responses informing you that they don't work on weekends. Wait until Monday. We will likely get a generic response saying that they are working on it, it the morning... then when the dev team has investigated the issue more, we might get an updated response with more information.
As of right now, you can just assume that the response is: They broke the game twice and don't know why their fixes didn't address the issues. They are working on resolving the issues, but there is no ETA.
@9threefour you make a big assumption, and it's not correct. I don't know if my posts are among those you're responding to or not, but I guess they might be.
I have been very affected by the latest fiasco. I've lost the majority of the green stars from my registry, including on the 2 MG&S pages from this weekend's event. I would have been able to prestige both pages and then fill up the rare foundables on the next page. Now I can't. I can't describe my frustration at this, at not knowing how or when it will be fixed, or even if it will be fixed.
Do I need to explain all of this before you feel I'm allowed to join in the discussion? Does the fact that I'm also suffering give me special permission to ask people to stop behaving badly? I challenge you to read the words and tone used by many posters in this thread and imagine someone looking you in the eye and speaking to you like that. Would that be okay with you?
Of course you feel upset. No one is telling you not to. Go ahead and rant if it helps you feel better. Just don't be a **** about it and act like your anger gives you the right to bring other people down. And please don't expect that your level of anger or the length or frequency of your ranting is going to affect whether or how quickly the problem is resolved. They're going to fix it or they're not. All of the histrionics aren't going to change anything.
Finally, I find your use of the word "empathy" ironic. You're asking for others to understand your pain by suggesting the only people with valid points are those who feel like you. Empathy works both ways. It would probably be better if everyone in this thread were more open to and understanding of other viewpoints.
Well said as always @MtPollux 👌👌👌😁😁😁
@Stina1A glad I could help. I would have not been able to figure this out without my series of screenshots taken at the right moment.
@MtPollux It is so hilarious that you take it so personally, when i never even realized you existed. well ranted. and you caught my attention. well done. ;)
@IsThisMajorTom , @Stina1A,@Dogoutlaw
Would any of you also appreciated it if @HPWUTeam would include in the following fix a bunch of new “historic” pages in the registry that would be a snapshot of our registry before the 2.13 upgrade?
For example, there would be one new page for each existing page and they would show the color and count before the upgrade to 2.13.
These pages would never evolve but you could at least brag about getting the 200 doxies on gold when it was hard to do so.
New players would not be able to get these (historic) pages.
@9threefour thank you?
Whether or not you knew I existed, you were clearly responding to someone. My points still stand.
@MtPollux yes i tagged the person i was responding to, telling him not to be further aggravated. You are calling out to people to stop acting like a **** to the WB staff (i appreciate that), but u are using the exact same tone as them (which i do not appreciate).
It was my second post in this entire community, and immediately i receive a talking down from you. Isn't that absurd? Can you find a post of me ranting, or scolding anyone? Or was there any word that I used to personally attack anyone or the WB staff? So before you try make me understand your point, please do watch your tone. Thank you.
@Blinker73 tbh, my ideal fix would be taking the actual total number of fragments obtained (not based on levels, not from any particular time, just the total fragments caught in the entirety of playing the game) and giving us all those fragments with overflow if applicable. I’m still bummed out that I have zero goblets (and about a dozen other foundables/over 100 fragments) just because I worked hard and prestiged the page without knowing the May 7 update would then consider me at...zero. I also wonder if others were confused like me and still think situations like that are part of their “missing” fragments that aren’t technically actually missing (based on their decision, as much as I’m not a fan of it).
I suspect that’s not possible with the data they have, or I can’t see why they wouldn’t have done that. Thus, I’d settle for the patch working as originally intended and my friends getting their green stars and fragments back. I’d also love the several that glitched when my most recent patch went through, but my loss is minimal compared to those who lost all their green stars or never got a patch at all, so I’m trying to let those go 🤷🏻♀️
@9threefour if you want to suggest that using terms like "some people will never understand..." and "it's always easy for some..." wasn't referring to other people's posts then have at it.
There's not much point in us continuing to go round and round. "Agree to disagree" is a little over used, but I guess it fits in this case.
@Stina1A not sure it’s possible now but...
I looked at the Foundable details page and can’t find info like the number of seen or caught fragments.
if my memory serves, we had this information in previous versions of the game.
Maybe they have it in the backup of May 6th.
@Blinker73 I don’t need second pages, it was never really a contest to compare pages. For me at least.
I agree with @Stina1A in that I wish they had looked at how many items we’d caught and given us credit for that. I think they do know those numbers, so why they didn’t do that, I have no idea. People like me who had recently prestiged pages wouldn’t have been at disadvantage with the rollover. In the end, I accepted 2.13, albeit the rollout was horrible. But this latest “fix” is such a huge fiasco. Bigger than the 2.13 fiasco imo. It doesn’t take a lot of logic and mathematical acumen to see their method was wrong. Maybe they knew it was and didn’t care. But I’ve lost a huge amount of faith in the people behind the scenes.
My point exactly @Dogoutlaw.
An accuratet count would have been entirely doable (based on current progress), much more fair but demanded a bit of work and computer processing time.
I think @Stina1A is talking about total caught including the ones that were caught when the count was at maxium and not showing on the registry page.
I guess my bragging Wright’s page idea is not as popular as I thought it would be. Oh well ... 🚮
@9threefour 💯 Agreed
@Blinker73 I'm with @Dogoutlaw
For me it's not about having a page that shows I did it first. This was never a game about that. It's about what I did to get them. Getting up earlier to get all those doxies, and making fun of my friends sleeping late. Or walking miles for the dragons, or just now catching the last unicorn but not being able to prestige because I lost all occamy eggs. That last unicorn would have made my day.
And it's about not understanding why they push a database fix when people are playing and writing in the database at the same time. Or having a word saying we know you will loose this event, or we don't want you to loose this event and we are postponing it and giving priority to fix the mess we made. Or just not dismissing people.
This game is not about competition or show off, it's about accomplishing. The very thing that was nuked and not recognized in any form or way.
I used to praise this game and team to the utter annoyance of my fellow still pogo players. Now I lost all faith and its turning to be just one more game that only cares about profit incoming and not the players.
@Blinker73 lol some people might like the bragging rights, but it’s not why I play :) I have the screenshots pre 2.13 because I saw the warnings to do so. They’ve been invaluable on my husband’s acct to see what the heck happened during the fix. I may keep them just as a record of where I was when. And who knows, if there’s another “fix”...
And I did mean total caught overall. Just one example... right now, I’m held up on chess chamber page by Ron Weasley of all things. I’ve seen over 300 hundred. But all I could carry over from base to bronze was 4. Changing the registry mid-game is just screwy to begin with, so give us credit for what we’ve caught to date.
@IsThisMajorTom , @Dogoutlaw ,
two things I need to say
1) event should have been postponed, no question about that.
2) total catch count is not my preference because to me having caught 1000 of something and still be on bronze does not equal the work needed to get the same Foundable on gold. But I agree that the total catch count would have been better than was what done and take only the count at release day regardless of prestige.
@Blinker73 yeah the event this weekend is terrible for everyone whose registries are messed up. I don’t blame them in the slightest for being upset.
I’m not sure what you’re trying to say in the second point, although we’re probably more or less on the same page. I’m not saying just because I’ve caught 100 Ron’s, I should be on gold. After all, I still need Dumbledore, which I only have caught so many. I think I should be on silver with the new fragment requirements. But I’m on bronze because of Ron.
The thing is, if they know how many we’ve caught to date, they could still fix this debacle. They don’t have to do a rollback or anything. Just give us all our caught numbers, and let us place and prestige from base frames. It would take into account everything caught before and after 2.13. It would undo all the losses, and I feel like it would be the most fair solution to give people the progress they earned.
The thing now is, will it be fixed somehow, or to some extent, before the One Year Later event? Because being severely hit on the 2.13 update and losing well over 100 green stars last week really hinders your progress and your faith in the game. Will this happen again next month because a fix they should have dropped the servers to implement catches you on the knight bus?
I want, and believe I deserve, my stuff back. And it's a lost of stuff. And I want it before the next event. Thank you very much.
I also haven’t had any of the many fragments I lost on May 7th returned. My registry didn’t change at all after the fix on May 27th.
I certainly lost something due to 2.13: my goal to max all families. All 65* now.
At least they took my green stars as a compensation.
HPWU is all about collecting images. And what is the worst thing that can happen to a collector? Far worse than losing a few images? A full album!
I know others have all said the same thing, but I’ll add my account to those affected. I played on May 7th, but everything had been fine, then the fix on May 27th eliminates a ton of green placed icons and resets images that hadn’t been prestiged yet. It cost me a ton of work, especially on fortress items. On pages like these I was only a few away from prestiging and now I feel like I’m back a square one. I really hope they’re able to fix it.
For example, previously the only fragments I had left to place on these pages were the cursed necklaces on room of requirement III, the tank of brains on ministry atrium II, the knight bus on hogwarts gate, the marauders maps on Hogwarts grounds, and Tom riddles gravestone on fallen ministry atrium, and now the pages are decimated. Plus several other pages affected just like these.
Ok, so, I'm a programmer. I have been thinking way too much about my lost progress. So, here I go, with a *lot* of speculation. You have been warned...
When multiple processes do read-modify-write (RMW) on a set of related variables, it is critical that these processes are coordinated. This is very fundamental, but it is also not uncommon with problems. Especially so, since if the coordination might cause unacceptable slowdown (or even deadlocks) the programmer is pushed to be creative. And that is when bugs happen.
This RMW-coordination is clearly the underlying cause here. Since a lot of (all?) affected players seem to have been on the KB, my guess is that when a player gets onto the KB (or any fortress), some account infomation is stashed away somewhere in a cache; the account info is Read. The fortressing Modifies this cached information, and when exiting the KB the info in the cache is Written back to the account.
I cannot be sure of the above of course, and the RMW-cycle when fortressing might not span the whole fortress visit, it might span just an individual challenge. Either way, one challenge might take several minutes and which it is isn't really relevant since the RMW-cycle is very very long in computing time either way.
The other process doing RMW on our accounts is of course the fragment "resolution" process. These two RMW-processes clearly clobbered our accounts since the "resolution" failed to take the "fortress cache" into account. Further, our accounts got clobbered in such a way that apparently the "fix" failed to trigger for them.
What bothers me is that this is not a new problem. If I understand correctly, some players were able to exploit a very similar problem that was "fixed" way back somewhen in August or September(?). They used one phone to enter a fortress, and another phone to cash in rewards while the account was "in the fortress" so to speak. When exiting the fortress on the first phone the rewards were magically umclaimed again. Rince, repeat. For me, this is the exact same RMW problem, in the exact spot. In other words, this RMW problem was not fixed properly when it was identified last year.
Again, a lot of speculation...
PS. No, I am not in the set of players that have cashed in rewards more than once. At least not that I know of.
Okay, so a few thoughts, now that the game is as "fixed" as it's going to be for me I think. I honestly don't know if I'm missing any fragments now - yep, I had spreadsheets but they did what I needed them to do. So I've had a little play today. Here's my thoughts, now the game is working as it was intended to after the update (at least for me).
1 I don't like the Green Stars. I know some people disagree, but I'd far rather that when something is complete it's complete.
2 I don't like not being able to tell, when I click on a foundable, whether or not I've completed collecting it and have a green star, or if I still actually "really need" it.
3 I watched as my weekend spent returning 200 Doxies was turned into a green star and three runestones. Wow, thanks! That's probably the one thing that hurts more than anything.
4 The returning of fragments has thrown up some distinctly unfair anomalies. If I look at Oddities 1, which was silver prior to update. Because of carried over fragments, I only need 30 more fragments to complete the gold frame. That's given me a huge advantage over someone who had just turned it gold, prior to the update. The converse is true on Oddities 2. Because I had already turned that one Gold, I still need 100 fragments to complete it, and the people who were almost finished Silver have a huge advantage over me. That's also very frustrating.
5 I hit "Challenge" rank 150+. Someone should look up the definition of Challenge. Now I look and see that someone who collected 25 of each Joke product prior to update has a page that looks the same as mine, even though I collected literally thousands of those fragments. Nice to know that those hundreds of hours I dedicated to the game mean so much to the developers.
6 I have, like many people, missed out on completing events, while the game was completely unplayable. I'd like to think that the decent thing is done and we get another chance to finish them.
But would I even finish them if I get the chance? I really don't know. I've honestly been trying to find something I prefer about the new version, to prior to the update. I can't unfortunately. The old adage. The game wasn't broken, but regardless they tried to fix it - presumably because the till wasn't ringing enough. I'd love the game I loved back. I guess that's not going to happen. Can I learn to enjoy the new version, and put all the injustices of the update behind me? I'm not sure.
@pedapeda I am not a programmer, but that sounds quite reasonable. I know about players that were on the bus and they still got their fragments, so there must be a smaller window that caused the problem (if it really is KB related). I know that I finished a challenge, got a reward screen with 68/25 Skiving Snackbox, figured the update seems to be up, left the Bus, went to registry... and nothing new, Skiving Snackbox was on 22/25 as it is now. So at one point, the data got there I guess... but then it was gone... so frustrating.
I REALLY hope there will be an actual update with some information. I know @hpwulola can only give us the information she gets, but seriously, this is a big mess. If there is not a programming solution yet, there should be at least something. An outline of possibilities, what if you can not find a fix? Will you tell us if it is save to play? Postpone brilliant event? Anything?
Okay, so I finally figured it out. Well played, Niantic - it's actually been brilliant in hindsight!
What this actually is, is an unannounced event, emulating the plot of the second half of Book 5.
Dolores Umbridge has been made headmaster of Hogwarts. Changes are being made to Hogwarts (the game) that make life unbearable for students (players).
The staff (admins and developers) continue to try to go about their work as best they can in the circumstances, but every day one of them is forced to put up a new Educational Decree (forum post or bug filled update) designed to curtail the enjoyment of the vast majority of students (players).
Those players who were secretly recruited in advance to be the prefects and pretend they like the changes - you've been playing your part brilliantly - well done! Every time you post something positive a director at Niantic yells, "10 Points to Slytherin!"
The other three houses (parts played by the rest of us) plod on, still for the most part attending our lessons (playing), while we hope things will change.
We've successfully completed Part 1 of the event. We've assembled Dumbledore's Army, to oppose Umbridge's tyrannical rule and most of us have returned our "I must not tell lies." scar fragments.
But now we're three weeks in, and we could do with some hints on what to do next. How do we set the fireworks off during the exam? How do we take Umbridge for a walk in the woods? And how do we finally confront the Death Eaters (Niantic Senior Management) to get the Hogwarts (game) that we love back?
“Those players who were secretly recruited in advance to be the prefects and pretend they like the changes - you've been playing your part brilliantly - well done! Every time you post something positive a director at Niantic yells, "10 Points to Slytherin!"”
i knew it !
@Dogoutlaw I ment by the second point that to me only the state of the registry should count.
the overflow caught that did not make my registry page count go higher(because I was maxed out) should not count.
I know others feel different but this my opinion and they are entitled to theirs.
It's Monday. Hopefully, we get an update, soon... even if it is just a: We are still investigating the issue. Let's not have a repeat of Friday with zero communication, until right before all Niantic/Portkey/WB employees go home for the weekend.
For this weekend event the high value fragments are not rolling over. For instance I collected 7/7 Quidditch Captain Harry Potter with a green star. I collected 2 more, but it still said 7/7, so I placed the image. I got some family experience and the counter reset to 0/7. I returned 9 more but the counter still read7/7, so I placed it again. Back to 0/7! I returned dozens of this foundable, only to have it reset to 0/7 each time. Where are my carry over fragments?! The ONLY reason I’m still on silver for this page is because all my fragments for it were reset to zero in the great database calamity! I should have a gold page with Harry maxed out.