i touched my starred daily prophet stand by accident and it instantly went from 55/55* to 0/55* with family xp and a runestone that i neither needed nor wanted ... @HPWUTeam really needs to add a confirmation feature before maxed starred images get re-set to zero by the slightest of accidental touches — this is NOT okay
@kiheikid At least it is a gold page, so no harm done. It is a pain in the arse when you do ut on a bronze or silver page!
i am trying to collect maxed images showing n/n, not (less-than-n / n), on my gold pages
so please don’t tell me no harm done. to me, that is the equivalent of someone toppling the house of cards or matchsticks but saying no harm done because the cards or matches are still there on the floor
@kiheikid Apologies. I meant that for me, it would be far more irritating to do that on another level and lose all my rollover fragments. But I can see how this would be annoying for how you are playing the game.
i am glad you understand ... there are more of us here with some degree of OCD than you might think
@kiheikid I'thinking the same as you; 55/55 on a gold frame is a maxed collection. Even willing to forego the extra XP by not re-placing images.
But I fear, unless they change their current trajectory for development, we will have to keep get all those "place image?" dialogues and only venture into the registry in constant fear of pressing something we shouldn't. It may simply be to much of an hassle.
I was wondering if anyone has had any lost fragments restored so far and can confirm if the calculation method described in the following link is the right answer (method C)
if yes, why would I still want to play before the restitution is done?
Have I been wasting potions and energy playing since the 7th?
it sounds most likely to me that whatever I catch now that is worth while would only be deducted from the amount the fix will bring back. That is unless I am able to prestige the entire page before I get the lost fragments back and his seems very unlikely to happen.
In other words, with the fix were are not getting “the” missing fragments back but “some” or “more” of the missing fragments depending on what we caught and prestiged since the 7th. The only way to get “the” exact number of missing fragments would have been not to play at all.
unfortunately some of us like me prestiged before the warning message and have been told it was safe to play.
What I was afraid of seems to be happening: I have been playing since the 7 only to get back to where I should have been if there was no bug.
if these assumptions turn out to be correct, i still think that the only fair option would have been a rollback for everyone as soon as this bug was discovered.
@Blinker73 that is confusing, and I really hope it’s B but @HPWUFazes is part of the team, so it does sound like C.
Originally I had read it as they would compare the fragments you had on May 6 to the fragments after the fix on May 7. If they are comparing it to fragments now (say May 24, or whenever we get them), it does seem like we will effectively “lose” fragments we’ve gained between May 7-May 24. 😕 Hopefully they will be using data from right after The Big Bad happened. My pages haven’t updated, but if they do I’ll try to come back and update.
Being a coder sounds incredibly complicated! So many aspects to think about..
@Stina1A I am also a coder and wonder why a simple ratio was not applied when changing the requirements. So if I was at 10/20 and now the requirement is based on 50, I should have been migrated to 25/50. This would have been fair to everyone.
@Blinker73 i get what you’re saying. If this fix goes correctly, I will have something like 18 pages prestiged with the new counts versus the old, so personally I wouldn’t have wanted a ratio update that would keep me on bronze or something when I may now be up to silver or even gold.
@Stina1A I agree that I liked prestiging some pages also but the chosen strategy was not fair in my opinion.
for example, we both have a bronze page filled up. 2 minutes before the changes I prestige it to silver and you don’t. So after the changes, All my counts are at 0 and all your counts on the same page permit you to prestige to silver and have extra fragments towards the gold requirements.
a ratio would have prevented that
a sum of all fragments from past and current prestige color would have been another option but raise issues with current prestige and regressions.
because past prestige fragments were not part of the equation in the migration, As a long time player, I feel I am being leveled down to fit with the progress of new players. And on top of this, it seems I will only be restored fragments I did not regain by myself since the bug.
to make a paralell with the covid situation I would say that the requirements change and the so called fix feel more like a way to flatten my progres curve than anything else.
I can't really tell if my account has been looked at or not. Four of my pages are above the maximum number in a few of the confoundables making me think that it was possibly. Not one of them were able to be prestiged or leveled up for even any scrolls or red books. I mean I know the few that were above the maximum number I can click on for a green star and a few scrolls.
The way people made it sound like, the update gave a significant increase. If mine was looked at and updated, I don't see much of a difference.
@Blinker73 - thank you for the link to the reddit thread (new to me). the official explanation by the game organizers thusfar has been as clear as mud.
@hpwulola - I'd like to ask if there could possibly be a "Do you want to prestige" button when placing new images. I'm insanely OCD and have so far resisted placing my brilliant fragments from BE Quidditch Part 2 because I know when I do, they'll go to zero with the green star. That annoys me to no end because I prefer full fragment counts for my brilliant stuff since once the event ends, there is no option to recapture those fragments. I really, really do not want to end up with an incomplete fragment count, I'm already twitching because my nearly Headless Nick has a 0/5 count with a green star and there is no way for me to get him back to 5/5.
Wait what is this about comparing fragments from May 6th with what we have TODAY? That's what's written in the reddit post. That's not what we've been told here. We've been told that it would compare to 7th May sometime after the patch! What's going on? If it compares to TODAY, when is today exactly? Today? Tomorrow? In 2 weeks? And then what we return(ed) in the meantime will count against us? Since it will have a higher count than before for sure. Come on, we've been told it would be safe to return stuff in the meantime, and now it counts against us?
Fortunately had screenshots from the 6th and I took screenshots yesterday. I am not playing anymore and waiting to see what is going to happen when I get the so called fix.
I am not too happy to have to calculate and verify the fix by myself but I am not having any fun playing only to get back to where I should have been.
This doesn't work for me. My numbers still goes down to 0 when I place an image, regardless of if it's a new image or one I've already got. The game has changed so much because of this, it's not that fun to play when your efforts are disappearing
Reading @HPWUrobert’s post, it looks like comparing fragments from the 6th to the 7th after the patch, which is what I’m hoping. Reading Fazes reply on Reddit, it looks like comparing fragments from the 6th to whenever they patch. 🤷🏻♀️
This is what I'm hoping they're going to do, which would be a fair fix to the two bugs (sorry for the pseudo-code)
SET "WINDOW of interest" to the 12 hours in May 7 when they messed up
FOR every PLAYER in the game
FOR every FRAGMENT possible
IF this PLAYER "placed" this FRAGMENT in this WINDOW
Remark : player got hit by first bug and needs compensation (no carry-over when place image)
Y = number of fragments on 6 May (last data available)
X = new cost of placing the image
IF (Y is greater than X) THEN
Compensation = (Y - X)
Compensation = 0
ELSE IF this PLAYER "prestiged" the page which contains this FRAGMENT in this WINDOW and before updating to 1.13.0
Remark 1 : "Else if" and not a separate "if" as otherwise has already been compensated
Remark 2: they got hit by second bug and need compensation (all counts reset when prestige page)
Compensation = Y
IF (Compensation is greater than 0)
New fragment count = current fragment count + Compensation
That wouldn't compensate for the 3rd bug fixed in 1.13.1 when if you caught a fragment with carry-over, it was reset down to the new maximum. Also fragments caught between their backup on 6 May and the start of the bugs on 7 May would not get compensated for.
Still waiting to see if that's what they will do...
Nice catch @Stina1A , I missed that one.
Would @HPWUrobert or @HPWUFazes care to comment?
As I understand it the fix is going on since as early as the 21th so there must be a defenitive answer available to this question.
@DaniSachetti, no, i am not aware of any player who got compensated yet.
The 21th date comes from the “fragment issue resolution“ newsletter available inside the game itself.
I am guessing somewhere, someone must have been compensated already and would like to hear from them.
i think about the time and spell energy i had expended during that poacher event to reach 200/200 doxies, and i look now at the ugly 8/55 with green star that i currently have (so i got 8 new doxies fragments since the Big Oops), and none of the potential alternative methods laid out in that reddit thread will result in anything as satisfying as that perfect 200/200 ( which carries with it an additional element of satisfaction from the sheer size of the feat ... 200 fragments!! ... i.e., does saying you climbed a 500o foot hill four times give you the same satisfaction as saying you climbed a 20,000 foot mountain ?)
@kiheikid - Shouldn’t it be CDO...? Don’t the letters have to be in order?
I just had a pleasant surprise. When I looked at past Brilliant event pages, they all had a green star on the returnables. When I pressed them, they gave me brilliant points, runestones, and up to 1000 XP. Total xp count, about 80,000. Try it.
To continue, I used 3 of the runestones mentioned above runestones which gave me Ministry Hermione for another 1000 xp.
@hpwulola when can we expect a fix to this bug? the game freeze every time I try to acces the Registry
Last I saw, they won't start the fix until after Memorial day (a US holiday) on Monday.
The longer that they take to push out the foundables that we lost, the lower the number of foundables that we will be reimbursed, due to completing more traces. I am disappointed that I am losing out on foundables, but happy that they are trying to bug check their resolution before they push it out and break more of the game. Bug checking is something that Niantic has been severely lacking in.
Still no fragments returned for me. At what point should we be concerned if our accounts haven't been fixed?
I should state, that I doubt any of us will go, "Oh well" and not care if they drag this out and then announce that they aren't fixing it after all, as that would mean not only hurting us through a bug but pretending it was going to be resolved when it wasn't.
I'm already playing less as trust has been broken, and it won't be restored until my account has been.