I cannot make any purchases in Diagon Alley, despite having enough currency. This includes any gold, potions or energy.
Hi @CavalierMJK! I took a look at your account and see that you're no longer experiencing this issue. Let me know if you're referring to any other account. Cheers!
My son is experiencing this same problem. How did you fix it?
@HPWUblue ...Hoping you can help with this. BTW, we have already deleted the cache and reinstalled the app on his phone. Still getting the same message.
Thanks for reaching out @WhizardMom. Could you share screenshots of the error message along with your son's Code Name? Alternatively, you can reach out to us via in-app support for privacy.
@HPWUblue , his code name is TubaTastic238 and here is a screenshot of the message. This was for a Complimentary gift