Login failure: “An error has occurred with the wireless network.”

Comments

  • HPWUblueHPWUblue Posts: 346 mod
    #205 May, 2020, 02:53 pm.

    Thank you for reporting this in the Community, @UrbanChronotis! I've tried a fix on your account. Can you try to open the app now? If the app's already open/ in the background, try restarting it, and let me know how it goes!

  • UrbanChronotisUrbanChronotis Posts: 15 ✭✭
    #306 May, 2020, 12:36 pm.

    Hi @HPWUBLUE.


    Thanks for your help - I've been able to login again now.


    As this is the second time this error has occurred for me, and as it appears to be affecting a number of other players in the same way, please could you provide details of the cause and also the fix you made to my account, so that I know what to ask for should this happen to me for a third time?


    Also, is there a permanent change being worked on to prevent this happening again?

  • UrbanChronotisUrbanChronotis Posts: 15 ✭✭
    #408 May, 2020, 02:13 am.

    Hello?

  • HPWUblueHPWUblue Posts: 346 mod
    #508 May, 2020, 07:52 pm.

    Hi again @UrbanChronotis, I'm glad to hear that! Our team is investigating similar issues. In this case, there was a lag in the Daily Assignments' reset preventing you from loading your account, which I cleared from my end. Although the chances of getting this error are rare, you may reach out here or through our email support for help. Cheers!

Sign In or Register to comment.