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spell energy from daily treasures disappears?

eeyoremooeeyoremoo Posts: 13 ✭✭
in Tips & Tricks #1 latest comment 03 November, 2020, 06:17 am.

hi,

is anyone else having this problem? ive got spell energy from the daily treasures twice in the last week or so and both times it hasnt added to my spell energy, the first time i had full spell energy so wondered if that was the reason even though this hadnt mattered before but today i have space before my energy is full and the 14 spell energy still didnt go on, thats 27 spell energies that have disappeared on me from the daily treasures calendar is this going to continue or is it just me its happening to? im not keen on this new update this has only occurred since the update and my friend gifts keep changing back to a to z even when the gift option is selected and my spell energies are going missing advice?

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  • BormacskaBormacska Posts: 1,341 ✭✭✭✭✭
    #228 February, 2020, 03:31 pm.

    @eeyoremoo I didn't notice the spell energy, but the gifting order is a known issue. Don't know if they consider it a bug yet.

  • eeyoremooeeyoremoo Posts: 13 ✭✭
    #328 February, 2020, 04:41 pm.

    hope its fixed soon

  • CBG92CBG92 Posts: 489 ✭✭✭✭
    #428 February, 2020, 08:42 pm.

    same

  • HPWUblueHPWUblue Posts: 1,715 mod
    #528 February, 2020, 09:37 pm.

    Thanks for reporting, @eeyoremoo! I looked into this and can see that the 14 Spell Energy from Daily Treasure was added to your Inventory. For specific details reach out to us via in-app. Also, you may find this discussion informative, please have a glance!


    Secondly, as @Bormacska mentioned, we're aware of the Friends List Sorting issue. Stay tuned for updates!

  • eeyoremooeeyoremoo Posts: 13 ✭✭
    #629 February, 2020, 06:11 pm.

    @HPWUblue i have sent a message via the app as instructed because the spell energy was not added to my inventory either time. i had to use spell gifts to top up my remainder and then the collected the 10 from picking up an ingredient from the map, there was no sign of the daily treasures spell energy going onto my allowance at the time it should have or later. i dont know where it went but it definately did not go to me. i wouldnt have started this post if i had recieved the spell energy

  • KMHGrainger69KMHGrainger69 Posts: 3 ✭✭
    #701 October, 2020, 11:17 am.

    I reported this previously, Spell Energy from the Daily Treasures is not adding into my total. This morning, yet again, it did not add in.


    Help

  • KMHGrainger69KMHGrainger69 Posts: 3 ✭✭
    #801 November, 2020, 11:24 am.

    This is my 3rd time reporting that I am not receiving my spell energy from the Daily Treasures. It seems I receive the other Treasures. KMHGrainger69

  • HPWUblueHPWUblue Posts: 1,715 mod
    #903 November, 2020, 06:17 am.

    @KMHGrainger69 thank you for writing into the community. I responded to one of your posts, please have a look.


    https://community.harrypotterwizardsunite.com/en/discussion/10149/daily-treasures-not-receiving


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