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Adventure sync

Keylala4420Keylala4420 Posts: 1 ✭
in Tips & Tricks #1 latest comment 07 February, 2020, 10:16 am.

I recently turned on the adventure sync, and I wanted to see if it actually works. I have a fitbit and an android. I have the fit to fit app that brings my data from apple to android, and surprisingly it works great. After 2 days of getting no credit for any steps in WU I did some research and found out my google account isnt linked to my game. I already gave WU permission, and thought I linked it... well it turns out that my google is already linked to another version of the game some how... I can only log in and out with Facebook, and I use the same email address for Facebook and google. Anyone know how I can unlink my google from an older saved version of the game?

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Answers

  • LucoireLucoire Posts: 1,245 ✭✭✭✭✭
    edited February 2020 #207 February, 2020, 10:16 am.

    There's a solution for this in the help-section in the game:

    1. Open the "Settings" in the game
    2. Tap on "Help/Legal" in the bottom right corner
    3. Tap on "Get Support"
    4. Tap on "Account & Sign-In"
    5. Tap on "How do I update my email address?" or "Account Linking"
    6. Follow the instructions.


    Alternatively try contacting Support:

    1. Open the "Settings" in the game
    2. Tap on "Help/Legal" in the bottom right corner
    3. Tap on "Get Support"
    4. Tap on the "Speech-Bubble" in the top-right corner
    5. Follow the Instructions


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