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Pictures upload to the forum

OwlxOwlx Posts: 1,227 ✭✭✭✭✭
in Community Forum Feedback #1 latest comment 21 January, 2020, 07:00 pm.

@HPWUTeam lately all the pictures on the forum have the wrong ratio and are very distorted. I love seeing everyone's pictures and screenshots. Right now its frustrating. It appears to have happened to older pictures too. I've viewed the pictures on my phone and computer and the distortion is present on both.

Low bug priority. Is still a forum setting the team can fix?

Thank you

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  • kiheikidkiheikid Posts: 2,168 ✭✭✭✭✭
    #222 December, 2019, 07:51 pm.

    thanks, @Owlx

    i reported this issue on dec.17th at

    https://community.harrypotterwizardsunite.com/en/discussion/4289/photo-images-posted-here-are-now-stretched-on-phone-screen

    but have received no response from @HPWUTeam


    maybe you will have better luck asking


    i find it very frustrating too

  • ImaginatioImaginatio Posts: 833 ✭✭✭✭✭
    #324 December, 2019, 01:28 pm.

    @Owlx Agreed, I find it quite frustrating too. Not sure what caused it, as it was fine before. Hopefully they can fix it soon though. Fingers crossed.

  • LeFayeofAlbionLeFayeofAlbion Posts: 518 ✭✭✭✭
    #425 December, 2019, 07:53 pm.

    It’s annoying. Plus the website development team have to be different from the game devs right? And it’s not a game bug. It’s just a simple aspect ratio fix. Wish they’d do it soon.

  • hpwulolahpwulola Posts: 1,297 admin
    #526 December, 2019, 11:22 pm.

    Thanks for flagging and I'll pass this report along!

  • kiheikidkiheikid Posts: 2,168 ✭✭✭✭✭
    #627 December, 2019, 07:35 am.

    thank you @hpwulola

  • ClairabusGryffClairabusGryff Posts: 988 ✭✭✭✭✭
    #727 December, 2019, 06:25 pm.

    Is it me or did the pictures get fixed? Not all long and wonky looking anymore? @kiheikid

  • kiheikidkiheikid Posts: 2,168 ✭✭✭✭✭
    edited December 2019 #827 December, 2019, 06:27 pm.

    @ClairabusGryff - let’s find out ...


    test screenshot:

    F95BBDAA-72E5-4547-BD94-1F90987089E2.png


    alas, not fixed for me

  • MrSciGuyMrSciGuy Posts: 975 ✭✭✭✭✭
    #911 January, 2020, 03:05 pm.

    @hpwulola Still all distorted for me.

  • MrSciGuyMrSciGuy Posts: 975 ✭✭✭✭✭
    edited January 2020 #1012 January, 2020, 03:29 pm.

    First of all this is an issue with the forum, not the game. I know this point has been brought up by myself and at least one or two others within the past month. I’m not sure what happened but I’ve noticed since probably early December that any images people post are extremely stretched and distorted, making them difficult to see. I solely use the forum on my iPhone (iPhone XR iOS 13). I’ve had no issues at all until the past month. Here’s a zoomed-out screenshot so you can see.

    86FEA155-DBAC-4D74-BC8C-72AF769C3C78.png


    I imagine because it’s a distorted image to begin with it’ll be worse once I post this. Please fix this, as it is really difficult to see images on here.

  • DogoutlawDogoutlaw Posts: 1,928 ✭✭✭✭✭
    #1112 January, 2020, 03:45 pm.

    Yes, please fix!🙏🏻

  • AcumenAcumen Posts: 1,102 ✭✭✭✭✭
    #1221 January, 2020, 07:00 pm.

    It appears to be fixed now. Yay. 😊

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