I get something similar but for me when I go to tap on a chamber I get an error message and am forced to restart the game. This has been a problem for me since October.
Everytime I try to enter a fortress or most recently the knight bus, i keep getting the following message...
”An Error has occurred with the wireless network. Please try again”
I’ve cleared out my safari browser history, updated the app, updated my iOS software, and have downloaded all of the new assets.
Welcome to the Community @HnM23! I tried a fix on your account. Can you try entering the Fortress now?
Thanks for reporting this in the Community @Upchurch99! Please try to participate in the Wizarding Challenge now. Let me know if the issue persists!
Hello! Having the same issue many have mentioned above. Stuck in the tutorial, many times the app has given the error message at the different fortresses. It’s not a device issue, as I’ve had others in my household try with their accounts. :)
@HPWUblue thank you so much. Was able to enter
Awesome! Thanks for confirming and wish you good luck!
Hi @HPWUblue I’m stuck in the same spot as many of the above people. I’m able to open fortresses, but it seems to get stuck in the tutorial. It sometimes lets me do one battle, but then it makes me restart.
I am experiencing the same issue when entering a chamber and getting network error. Please help
its all good now =) thank you so much. makes such a big difference in game play =D
I have been playing for over 3 weeks and only once was able to successfully access a Wizarding Challenge Chamber. Whenever I try visiting a wizarding challenge tower, I click on the chamber I want to enter and the wireless error message comes up immediately and wants to restart the app. Even after the app restarts the issue still persists. I have tried different devices and operating systems but nothing has worked. The issue is also continuing with the Knight Bus challenges too.
@JeSuisM thanks for the follow-up and your feedback!🙌
@HeyItIsMe85 @Samwusegamgee89 @RavenTaz @Euphobass Thank you for reporting in the Community! I attempted a fix on your accounts. Please try now and let me know how it goes!
@HPWUblue, it’s working! Thank you so much.
@HPWUblue It seems to work for me now! Thanks!
Hello everyone. I might have posted something here, but it's not showing so i'm redoing it. My problem happens with the fortresses. It has nothing to do with the knight bus. That's working fine. The problem happens whenever I try to open a fortress chamber. Whenever I do this, it says "There was a problem wih the wireless network" and then restarts the game. Does anybody else have a problem similar to this? My phone is a Samsung Galaxy S8 if that helps. This is on the version where the knight bus just came out. (I can't remember all those numbers.)
Here are some pictures.
@HPWUblue it’s working now. Thank you for your help.
@HigscoreMagic thank you for reporting! I've tried a fix on your account, please check if you can participate in the WC now.
(I've merged your post with a related discussion)
Could you please fix me too? Same issue regarding wireless network error issue when entering any fortress. Force quitting app or rebooting phone does not fix it for me.
Hello! I have been having the same issue for months now. Every time I enter a fortress, I see two tutorial messages from Harry, then the network error. I was hoping it would work with the recent Knight Bus update, but it’s still giving me error messages. I really want to be able to do wizarding challenges PLEASE HELP!!!
@HPWUblue It works fine now. Thanks for your help!
I’ve been having this same issue and none of the troubleshooting advice has made it possible to enter fortresses. Can you look at my account and see if there’s something you can fix?
I’ve been having the same issue! Please help! I’ve successfully entered ONCE. Every other time it’s been an error and a forced restart
@Grace914 @IreneWinter you should be able to participate in the Wizarding Challenge now. Could you try and let me know how it goes? Thanks!
@LiemTech @Mizuir0 please try to enter the Fortress now and let me know if the issue persists!
@HPWUblue ahhhh thank you so much!!! It looks like it’s working now yay :)
I’m having the same issue. Is there some way I can fix it?
Anytime I try to do a wizard challenge it pops up twotutorials then kicks me out and says I have a network error i have done everything from update and uninstall and re install and nothing is working. Help.
I too am having the same issue, with the tutorial reappearing and getting the wireless network error issue everytime i try and do a fortress. Same with using the night bus to the fortress.