Wizarding Challenges: Tutorial appears and I get a network error after selecting a Chamber

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Comments

  • HPWUrobertHPWUrobert Posts: 707 admin
    #15209 March, 2020, 06:09 pm.

    @Yudiiiii no problem. Can you try entering a fortress?

  • HorwartzHorwartz Posts: 1
    #15310 March, 2020, 10:01 pm.

    I can't enter the fortress chambers.


    For almost 2 weeks now, whenever I enter a fortress I get the tutorial messages everytime (2 lines from Harry) and when I try to enter a chamber I get a message reporting a wireless network error and I am forced to restart the game. I have reported the bug in the game app with no resolution. I have tried a number of different things, including turning off/on internet and GPS location, as well as app definitions, and restarting phone and uninstal/reinstall the app. Nothing has worked so far.


    I thought this would solve after a while but nothing has changed. I can't complete daily challenges and special challenges because of it which is quite frustrating

  • Talon462Talon462 Posts: 1 ✭✭
    #15413 March, 2020, 09:48 pm.

    I am experiencing the same issue. Can I get hep as I can’t complete dailies. Thank you.

  • HPWUblueHPWUblue Posts: 825 mod
    #15516 March, 2020, 08:29 pm.

    @Horwartz @Talon462 thanks for reporting this in the Community! Can you try to participate in WC again?

  • GrammaHartGrammaHart Posts: 1
    #15622 March, 2020, 02:04 am.

    I am getting the “no wireless “ message when trying to go into fortresses and having to restart which brings up the same message.


  • rightforthrightforth Posts: 2
    edited March 24 #15724 March, 2020, 10:51 am.

    I am experiencing the same issue: wireless network error on attempt to enter any chamber.

    @HPWUrobert, @HPWUblue could you help please?

  • HPWUblueHPWUblue Posts: 825 mod
    edited March 24 #15824 March, 2020, 02:42 pm.

    Hi @GrammaHart I couldn't find any recent activities on the 'GrammaHart' account. If you're referring to a different account, please share its Code Name. I'll look into it!

    @rightforth can you try joining now?

  • rightforthrightforth Posts: 2
    #15924 March, 2020, 05:27 pm.

    @HPWUblue, thanks a lot! The problem is solved. Now I can enter a chamber and start a Wizard Challenge.

  • HPWUblueHPWUblue Posts: 825 mod
    #16024 March, 2020, 05:41 pm.

    👍️

  • Vlad30Vlad30 Posts: 2
    #16126 March, 2020, 04:53 pm.

    Same as others here, I am experiencing issue: wireless network error on attempt to enter any chamber. Hope for some fix

  • HPWUblueHPWUblue Posts: 825 mod
    edited March 26 #16226 March, 2020, 05:29 pm.

    Hi @Vlad30, thanks for reporting this in the Community! This issue should be resolved for you the next time you try to participate in Wizarding Challenge!

  • Vlad30Vlad30 Posts: 2
    #16326 March, 2020, 07:49 pm.

    @HPWUblue thanks, everything now works fine :)

  • CerbandesCerbandes Posts: 3
    #16402 April, 2020, 01:33 pm.

    Hello @HPWUblue and @HPWUrobert . I'm having the same issue: whenever I enter a fortress I get the tutorial messages everytime (2 lines from Harry) and when I try to enter a chamber I get a message reporting a wireless network error and I am forced to restart the game.

    Is there something you can set on my account to fix this? Thanks!

  • HPWUblueHPWUblue Posts: 825 mod
    #16502 April, 2020, 02:01 pm.

    Thanks for reporting it here, @Cerbandes! You should be able to take part in the Wizarding Challenge next time you enter a Fortress. Let me know if otherwise!

  • CerbandesCerbandes Posts: 3
    #16602 April, 2020, 03:31 pm.

    Thanks @HPWUblue! It works now.

  • AlleksoAllekso Posts: 1
    #16703 April, 2020, 07:01 pm.

    Same here. Network error in any fortresses.

  • HPWUblueHPWUblue Posts: 825 mod
    #16803 April, 2020, 07:15 pm.

    Hi @Allekso, you should be able to enter now. Let me know if otherwise!

  • KayWhite1KayWhite1 Posts: 1 ✭✭
    #16906 April, 2020, 03:15 pm.

    Hello https://community.harrypotterwizardsunite.com/en/profile/HPWUrobert my sons account is experiencing the same issue and is unable to participate in fortresses. His account is linked to my email. Please help

  • HPWUblueHPWUblue Posts: 825 mod
    #17006 April, 2020, 10:02 pm.

    Welcome to the Community @KayWhite1! Your son should be able to participate in Wizarding Challenge now. Let me know if the issue persist. Good luck and stay safe!😊

  • IrisVioletIrisViolet Posts: 1
    #17107 April, 2020, 06:09 pm.

    I am also running into the tutorial hitch with fortresses.

  • HPWUblueHPWUblue Posts: 825 mod
    #17207 April, 2020, 06:42 pm.

    @IrisViolet thanks for reporting! You should be able to take part in the Wizarding Challenge now. Cheers!

  • IsisFadeIsisFade Posts: 2
    #17310 April, 2020, 02:00 pm.

    I also am having the networking issue with the wizard challenges. Lately, I have been having more issues with getting kicked off or the screen not loading and...network error. I started another acct with another email, same phone, it worked fine the last I checked it. It's just my main account which makes me think it's not really a network issue but a bug. Please help and thank you for your time and energy. I hope all are well at this time.

  • HPWUblueHPWUblue Posts: 825 mod
    #17413 April, 2020, 05:07 pm.

    Hi @IsisFade, you should be able to enter the Fortress now. Let me know if the issue persists. Good day!

  • KelitaTake2KelitaTake2 Posts: 1
    #17518 April, 2020, 11:04 pm.

    Hello @HPWUblue


    I am also experiencing the tutorial fortress glitch. Can you help?


    Thanks!

  • WackyRunnerEXWackyRunnerEX Posts: 1
    edited April 19 #17619 April, 2020, 12:00 pm.

    I also have been experiencing the same issue; but one thing i did not hear yet is that, for me, the dialogue also keeps repeating. For the rest everything is the same. If anyone can Fix this i would be very grateful!

  • HPWUblueHPWUblue Posts: 825 mod
    #17720 April, 2020, 10:25 pm.

    @KelitaTake2 @WackyRunnerEX this should be fixed now. Let me know otherwise!

  • pt002pt002 Posts: 2 ✭✭
    #17821 April, 2020, 01:05 pm.

    Hi My son has the same problem. He just started (lvl 14) and has only two chambers available.

    His account id : WackyRunnerFX


    Since the release introduces now ways of playing the fortress I hope we will joining us quickly!


    Kind regards,

  • JeSuisMJeSuisM Posts: 2
    edited April 23 #17923 April, 2020, 03:03 am.

    @HPWUblue

    I have had the same problem, I used to be able to re-install the app to make it work, but it no longer works and I can never start a wizarding challenge. "wireless network problem" Thanks in advance for your help!

  • HPWUblueHPWUblue Posts: 825 mod
    #18023 April, 2020, 05:57 pm.

    Hi @pt002! I'm unable to find 'WackyRunnerFX' account. Can you double check his Code Name?


    (Are you perhaps referring to WackyRunnerEX?)

  • HPWUblueHPWUblue Posts: 825 mod
    #18123 April, 2020, 06:03 pm.

    @JeSuisM you should be able to participate in the Wizarding Challenges now. Let me know if it persists!

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