I'm having the exact same problem. It's very annoying and irritates me a lot. I haven't been able to use the fortresses once.
Good Morning @HPWUblue
i am having the same glitch as everyone else. Tutorial pops up, if I click a chamber the game pops up network error. Please assist with a fix?
Anyone here still? Could use some help!
@CrazyMagpie101 @Goggas @LilDecorum Sorry for the delay. I've attempted a fix on your accounts, and you should be able to take part in Wizarding Challenges now. Let me know if otherwise. Good luck!
Thanks for reaching out @ann9989! I attempted a fix on your account and you should be able to take part in Wizarding Challenges now. Let me know if it persists!
Hallo ich habe immer einen drahtlosen netzwerkfehler. Im Anhang sind die Bilder dazu.
@Gr3tel89 Thanks for reaching out! I attempted a fix on your account and you should be able to take part in Wizarding Challenges now. Please let me know if otherwise. Cheers!
I’m having the same issues like everybody else
@ChaosBone Thanks for reporting! I've applied a fix on your account. Please try entering the Chamber now and let me know how it goes.
I just get an error when I try to ender chamber after the bus, I tried everything it's been like this forever..
@Ushineplay Thank you for reporting! I've attempted a fix on your account. You should be able to enter the Chamber now. Please let me know if otherwise. Cheers!
I have been trying to use the Knight Bus for months and have never been able to. Anytime I open it, it plays the message from Harry pops up and then when I select the chamber I want to enter, an error message appears saying that there’s no connection. The only option it gives me is to restart the app. I have tried deleting and reinstalling but that does nothing.
@IsabelArsenic thanks for reaching out and welcome to the community! I've merged your report with a related discussion for visibility and applied a fix to your account. You should be able to participate in the Wizarding Challenges now. Please let me know if it persists!
I'm having the same tutorial/ connection error as most of the above posts since yesterday
@Bobzbub Hi, I've applied the fix to your account. Could you please try again and let me know how it goes?
@HPWUblue , yes, it is now working again. Thank you
Every time i tre to enter a room in a fortress i get a wireless network error and the game restarts. Triste with the nightbus as well
I am getting the same error every time i try to enter a fortress
@MillyBoy @Lunaweasleby thanks for reaching out! I've merged your posts with a related discussion for visibility and added a fix to your accounts. Please try again and let me know if the issue persists.
Hi I am having the same issue. Every time in the fortress it automatically comes up with an error.
I am having trouble. Every time I enter the fortress I get an error stating there is a network error. How do I get this fixed?
Hey @JessTheChan! I've applied a fix to your account. Please try again and let me know if it persists.
Every time I enter the fortress I am still getting an error message saying network error. Can some one please tell me how to fix this?
Hi, I am experiencing the same problem. Thank you if you can solve it!
I have the same problem, I cannot enter any chamber because of a network error.
@beps92 @Rexry I've added a fix to your accounts and you shouldn't be able to see the tutorial message anymore. Let me know if the issue persists!
@HPWUblue are you able to
fix my issue as well? I’ve outlining it a couple of times above ? Desperately trying to play and I’m not getting far as I’m unable to do wizard of challenges. Today all of a sudden I am also unable to enter the game. Another error message! Please please help
Everytimei try to complete a wizarding challenge (training chamber is all I can access) in the fortress I am able to enter and select a runestone. When I click on the opponent I get an error message every time saying connection lost, check your wifi or mobile data. There is nothing wrong with the internet. I’ve tried it on an iPad and iPhone (latest IOS versions) and others here have used the same internet are able to complete the fortress. I have deleted and reinstalled the game on both devices and now the game is not working at all on the iPhone. Can someone please help as I’ve been waiting a couple of weeks to get this looked at
Hi @kyliebarrera I've attempted the fix on your account, but if it hasn't helped you, please try clearing the app cache by following these steps and let me know how it goes: