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Crashing on the move

HermoineFan2019HermoineFan2019 Posts: 2 ✭✭
in Tips & Tricks #1 latest comment 06 March, 2021, 11:31 pm.

I run the app on Iphone 7+ and it frequently crashes when I am on the move or a new foundable pops up and I select it.

Please improve the reliability of the app.


Anyone else facing this?

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Comments

  • WUPPA88WUPPA88 Posts: 9 ✭✭
    #203 July, 2019, 01:06 pm.

    I've run into this a time or two also, but mostly when I am playing as a passenger in a vehicle.

  • LaDyBuG1990LaDyBuG1990 Posts: 2 ✭
    #304 July, 2019, 12:37 am.

    Me too I’ve lost a couple of foundable that I know I got but never recieved the reward because the app crashed before I could. I hope they fix this and both times were when I was riding passenger.

  • HerMayreeHerMayree Posts: 77 ✭✭
    #404 July, 2019, 01:49 am.

    Me too... on a Samsung!

  • GoosiesGoosies Posts: 1 ✭
    #504 July, 2019, 11:33 am.

    This keeps happening to me. Was out walking last night crashed 6/7 times in 2 hours. So frustrating!

  • DeedleBeetleBugDeedleBeetleBug Posts: 1 ✭
    #606 July, 2019, 01:47 pm.

    This happens to me all the time when I'm riding as a passenger. Even if we stop at a stop sign it will freeze up. So irritating!

  • THFC4LIF3THFC4LIF3 Posts: 5 ✭✭
    #706 July, 2019, 02:38 pm.

    This has happened to me on my old Samsung Galaxy S8 but since switching to the Huawei P30 I've had no issues at all.

  • GraineagGraineag Posts: 12 ✭✭
    #817 July, 2019, 01:43 pm.

    Same, the app crashes every 5-10 taps on inns or foundables. When the "loading clock" on the bottom right of the screen doesn't move within 2 seconds of tapping the foundable, it crashes 2-3 seconds after that.

  • DogoutlawDogoutlaw Posts: 1,928 ✭✭✭✭✭
    #917 July, 2019, 03:07 pm.

    Same here on iPhone 7. Mostly when I tap on an inn, but sometimes on foundables as well.

  • SheganerSheganer Posts: 58 ✭✭
    #1018 July, 2019, 11:33 pm.

    My game crashes 90% of the time when I open portals....I play on Samsung Note 9... not only that I can NOT keep what I found in the portal i have to restart the phone to open the game!!!! I have never had to restart the phone in the past due to any app!

  • PhobebonPhobebon Posts: 12 ✭✭
    #1128 August, 2019, 01:37 pm.

    I play when I in the train to and fro from work place. Sometimes, I meet a confoundable at one station and after the trains moves off, my screen will hang forever after the "Confoundable has been returned" screen. I tried waiting for timeout but with no help and I keep having to force quit and restart again. Am using S8.

    I feel that the screen can just throw me back to the main screen instead of hanging on me so often. Another issue while playing on the move is the screen sometimes will throw "code-like" polygonal shapes and prompt to "restart" on its own.

  • WitchHikerWitchHiker Posts: 410 ✭✭✭
    #1206 March, 2021, 11:31 pm.

    STILL HAPPENING!!

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