Unable to log on

Akela36Akela36 Posts: 3
in Report a Bug #1 latest comment 07 October, 2019, 11:35 pm.

App keeps trying to load but tells me there is no wifi or mobile data everything else connects ok so it is not a mobile data or wifi problem

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  • AnarchismoAnarchismo Posts: 3
    #223 September, 2019, 09:48 pm.

    I'm having same problem. On my Samsung Galaxy S8 everything else functions well, just can't get inside of HPWU. I have already reinstalled the Game and try even installing it from Samsung Store and Google Play Store. Result is the same, "no wifi or mobile data". I have also tried couple different internet connections and that didn't help neither.

    Would be grateful for any kind of help to continue playing my favourite game.

  • Singnsk8Singnsk8 Posts: 2
    #307 October, 2019, 09:22 pm.

    Same exact thing is happening to me and my daughter. I have deleted and re-downloaded the game with no luck. I have also turned off my WiFi and still won’t load, giving me the same error message. Please help!!!

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