in Report a Bug#1 latest comment 27 December, 2021, 12:19 am.
Can't login to the game via Facebook just now, was on fine about an hour ago but now it won't load. Facebook seems to be working on though - anyone else having this same problem?
App not set up: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.
Also can't log in. Was fine earlier. It kicked me back to the birth date page. When I tried logging in via fb, I got no result, and when I tried through google, it told me "Welcome back!" but I was back at the beginning.
Appreciate any help! My screen name in game is LunaTwinsley.
edited November 2021#901 November, 2021, 01:46 pm.
Having same issues too. Also, I accidentally re-registered under my Google and Apple accounts when this happened the last time and now I cannot link it to my Google or Apple log-in. Does anyone know how to solve this?
edited November 2021#1101 November, 2021, 02:00 pm.
@SeptimaLupin your best bet would be to make a separate post on this forum, or to contact support in-game once this FB issue is resolved. I know a player who had a similar issue - they were locked out of their HP:WU account for over a week, but eventually it was resolved, so it is possible.
edited November 2021#1801 November, 2021, 02:38 pm.
I'm having this same issue... and also played a few hours ago just fine. Now I'm getting the birthdate screen; then login using Facebook - and the login screen loads again.
I uninstalled Facebook to try to login manually ( I don't know what this means, but read it is a potential fix). Then I get the app not setup screen that @UnicornMom17 posted above.
edited November 2021#2201 November, 2021, 02:57 pm.
In the meantime, if you've linked other login methods to your account (Google for example), please try using it to log in.
Note: If you haven't linked another login method yet (Example: Google) and still try to log in using it. You will end up creating a new Harry Potter: Wizards Unite.
Another Niantic game (Ingress) had a similar issue about a week ago. The workaround back then was to link your Niantic account to Google or Apple using another Niantic game:
Log into Pokémon GO, Ingress or Pikmin Bloom using Facebook credentials you use for HP:WU.
Use that other game to link your account to Google or Apple.
Log in to HP:WU using Google or Apple.
Disclaimer - I did not personally test this workaround as I already have my Niantic account linked to Google. Please report here whether or not it works for you.
I don't even get the "development mode" error message; on mine, when i tap the FB icon to try to login, i very quickly see an FB loading-icon in the middle of the screen (for like 1/10th of a second) and then it bounces straight back to the FB / Google selector. I wish I could transfer my account to a Google login (or have it tied to both), it's so stupid that it has to be either/or.
@Youshallnotpaz how can we be sure that it won't reset our progress? I tried logging using Gmail account last year and it created a new account. It is a level 1 player which I've never used. What is the chance this won't "merge" the accounts and take the level 1 user?
I’m also having this same issue and have tried even to update my Facebook password and reinstalled the game multiple times. But still get this message. I’m not even the developer! Being trying for nearly 3 hours now…. What’s the progress and solution? Moderator Please help.
I don't play other Niantic games so I can't use the workaround. Since it's nearly midnight for me and won't be able to collect my rewards, I hope we get some in-game compensation.
@RobGobe no matter what you do your progress wont reset, unless you deliberately delete your hpwu account so don't worry.
I tried logging using Gmail account last year and it created a new account.
did you try to login to harry potter or a different game (pgo, ingress)? because @cosk62 is suggesting you to login/ create a new account not in harry potter but different niantic game. if you still don't quite understand it, try explain what you understood so far and i'll try to steer you in the right direction
EPHedwig
Posts: 196 ✭✭✭✭
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multiple report from players getting this error:
App not set up: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.
Seems like a widespread issue. I reported the same problem, and there are countless posts about it on FB
Just got kicked out mid-fortress and am having the same issue.
Having the same issue and same FB error. Thought it was only an issue with my account as I have not played for a couple of days.
I'm playing on iPhone.
Same here. Samsung Galaxy S10e, android 11.
Doesn't work with or without FB installed.
Same here. iPhone.
Also can't log in. Was fine earlier. It kicked me back to the birth date page. When I tried logging in via fb, I got no result, and when I tried through google, it told me "Welcome back!" but I was back at the beginning.
Appreciate any help! My screen name in game is LunaTwinsley.
Having same issues too. Also, I accidentally re-registered under my Google and Apple accounts when this happened the last time and now I cannot link it to my Google or Apple log-in. Does anyone know how to solve this?
I’m having the same issue.
@SeptimaLupin your best bet would be to make a separate post on this forum, or to contact support in-game once this FB issue is resolved. I know a player who had a similar issue - they were locked out of their HP:WU account for over a week, but eventually it was resolved, so it is possible.
When I select FB this error comes up.
So I am unable to log in.
Same issue, says that the app is not configured, running on iPhone XS - iOS 14.8
I’m receiving this error. I can’t sign on here with my FB account.
It seems that there is an issue signing in with Facebook again. The workaround of deleting FB doesn’t resolve the problem.
The error says the app won’t s still in development mode (see attached).
It is a widespread issue based on the number of posts I’m seeing as a moderator for one of the larger HPWU FB groups.
Same here. It was fine earlier today. Brilliant event starts in a few hours, what happen now?
Same problem here.
I'm having this same issue... and also played a few hours ago just fine. Now I'm getting the birthdate screen; then login using Facebook - and the login screen loads again.
I uninstalled Facebook to try to login manually ( I don't know what this means, but read it is a potential fix). Then I get the app not setup screen that @UnicornMom17 posted above.
Any help, please!?
Using an LG Velvet
Hey everyone, thanks for reporting! Our team is looking into this and I'll share related updates here as soon as I have them.
Same problem here in New York
It worked fine at 7:30 this morning, but now I can't get back in
Me too
In the meantime, if you've linked other login methods to your account (Google for example), please try using it to log in.
Note: If you haven't linked another login method yet (Example: Google) and still try to log in using it. You will end up creating a new Harry Potter: Wizards Unite.
Another Niantic game (Ingress) had a similar issue about a week ago. The workaround back then was to link your Niantic account to Google or Apple using another Niantic game:
Disclaimer - I did not personally test this workaround as I already have my Niantic account linked to Google. Please report here whether or not it works for you.
I don't even get the "development mode" error message; on mine, when i tap the FB icon to try to login, i very quickly see an FB loading-icon in the middle of the screen (for like 1/10th of a second) and then it bounces straight back to the FB / Google selector. I wish I could transfer my account to a Google login (or have it tied to both), it's so stupid that it has to be either/or.
@Drakar2007 did you miss the above comment? It sounds solid and should work. worth giving a try
@Youshallnotpaz how can we be sure that it won't reset our progress? I tried logging using Gmail account last year and it created a new account. It is a level 1 player which I've never used. What is the chance this won't "merge" the accounts and take the level 1 user?
I get the same message. I tried deleting and reinstalling both the game app and my Facebook app.
@cosk62 it's worked for me, thanks for the idea.
I’m also having this same issue and have tried even to update my Facebook password and reinstalled the game multiple times. But still get this message. I’m not even the developer! Being trying for nearly 3 hours now…. What’s the progress and solution? Moderator Please help.
I don't play other Niantic games so I can't use the workaround. Since it's nearly midnight for me and won't be able to collect my rewards, I hope we get some in-game compensation.
@RobGobe no matter what you do your progress wont reset, unless you deliberately delete your hpwu account so don't worry.
I tried logging using Gmail account last year and it created a new account.
did you try to login to harry potter or a different game (pgo, ingress)? because @cosk62 is suggesting you to login/ create a new account not in harry potter but different niantic game. if you still don't quite understand it, try explain what you understood so far and i'll try to steer you in the right direction