iPhone 13

KMK724KMK724 Posts: 1
in General Questions #1 latest comment 14 October, 2021, 03:03 pm.

Hey all,

I recently updated from an iPhone 10 to an iPhone 13, and I can't get apple health to work allow access to adventure sync--any suggestions?

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  • Expelliarma7Expelliarma7 Posts: 192 ✭✭✭
    #214 October, 2021, 01:13 pm.

    As an iOS user myself, I’d say start with Apple support. Especially as you just got this phone, you should be able to get phone support for free: 1-800-APLCARE

  • HarryPutter1234HarryPutter1234 Posts: 111 ✭✭✭
    #314 October, 2021, 02:54 pm.

    I have had this problem before with another phone model, maybe contact Niantic support instead, so not to bother Apple with a game problem, and are you getting the pop up? That is the easiest way to get to the hidden settings.

  • Expelliarma7Expelliarma7 Posts: 192 ✭✭✭
    #414 October, 2021, 03:03 pm.

    Thanks for chiming in @HarryPutter1234 , I may have read their issue incorrectly— thought they said they couldn’t get AppleHealth to work AT ALL, but now I see @KMK724 may have meant they can’t get Apple Health to connect to the game. 🤦🏻‍♀️

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