Facebook Outage

KPierce22KPierce22 Posts: 8 ✭✭
in General Questions #1 latest comment 07 October, 2021, 02:16 pm.

Personally, I am not connected with a Facebook account, but I’m curious about if there is some sort of backup system for all of the players connected through Facebook? I have a friend who is a level 51 and cannot access the game. Will she lose all of her progress? Will the current event be extended to allow makeup time for anyone unable to start it? Just curious about everyone’s thoughts on the current situation.

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  • Kiyone57Kiyone57 Posts: 63 ✭✭
    #204 October, 2021, 10:54 pm.

    I was affected by the outage and couldn't log in. This isn't a "Facebook" game although we can use our accounts to log in. Any game progress before the outage is stored on Niantic's servers and is fine; I just got logged back in and haven't lost anything. The Brilliant Event has started, though.

  • KPierce22KPierce22 Posts: 8 ✭✭
    #304 October, 2021, 11:29 pm.

    @Kiyone57 I know it’s not a Facebook game. I just meant if the outage lasted longer, what was Niantic going to do so that Facebook linked players could get logged back in and keep their progress.

  • Yohanes12Yohanes12 Posts: 304 ✭✭✭
    #405 October, 2021, 12:26 am.

    Looks like facebook is maintance. I check other game cannot login for this time, so wait and sit down for maintance complete.

  • HarryPutter1234HarryPutter1234 Posts: 102 ✭✭✭
    #505 October, 2021, 01:00 pm.

    Has this been resolved yet? I think FB is back and running.

  • RavenAngel14RavenAngel14 Posts: 3 ✭✭
    #605 October, 2021, 02:41 pm.

    I still cannot login.

  • AhklpharmdAhklpharmd Posts: 7 ✭✭
    #706 October, 2021, 05:36 am.

    Same for me. Can’t login

  • WidowHenWidowHen Posts: 2
    #806 October, 2021, 12:18 pm.

    I have been unable to log in using Facebook as well.

  • Expelliarma7Expelliarma7 Posts: 158 ✭✭✭
    #906 October, 2021, 12:42 pm.

    I just saw a convo on Discord saying LOG OUT and then delete the FB app (assuming you use it) on all devices. Then reload app and try logging back in. I’m not on FB so I can’t speak from experience, but that’s the convo I’m seeing, and I’m seeing that it’s working for people who’ve “tried everything else”.

  • Expelliarma7Expelliarma7 Posts: 158 ✭✭✭
    edited October 6 #1006 October, 2021, 12:46 pm.

    Ooops meant to tag folks. @WidowHen @Ahklpharmd @RavenAngel14 @HarryPutter1234 @Yohanes12 — never mind my comment above, see this thread that @HPWUblue commented on:

    Post edited by Expelliarma7 on
  • AhklpharmdAhklpharmd Posts: 7 ✭✭
    edited October 7 #1107 October, 2021, 02:16 pm.

    Thanks it worked

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