Still no adventure sync

inky76inky76 Posts: 5 ✭✭
in General Questions #1 latest comment 25 September, 2021, 07:10 pm.

I use a Samsung Galaxy S10 and up until the recent update in July adventure sync was working but it doesn't work fr more than a month. when will this be fixed.

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  • IvyJavaIvyJava Posts: 29 ✭✭
    #227 August, 2021, 03:55 am.

    Same. They don't care. I can't even find the big threads on this problem. They should just take it out of the app store and admit they only care about iPhone users. I guess they figure the ads will make up for any paying Android users. I quit playing when it became obvious they weren't prioritizing the problem.

  • Inge1972Inge1972 Posts: 1 ✭✭
    edited August 2021 #328 August, 2021, 03:48 pm.

    Me and my husband have the same phone a samsung a12 galaxy by my husband his wizzards the sync work.

    My telephone and wizzard sync wont work anymore. Have giving all the right permissions to the game, have allready deleted the game and reinstalled it but nothing works.

    Find it desillusional. Have the whole week worked for my dailys and can't finished them because he wont take the 0,25m have walked like an idiot for it. Also my viavia's wont open anymore and all my places for it are full.

    Please help me niantic player Inge1972

    Thank you

  • Keebler16Keebler16 Posts: 11 ✭✭
    #530 August, 2021, 04:12 am.

    The adventure sync issue continues to be incredibly frustrating. As above, I can't complete daily tasks, I haven't been able to get 5 portkeys during the current event because I can't open any to clear space. I wish there was a way to purchase additional portkeys shots with coins, like we can increase all other capacities. But in the meantime, the AS issue is a killer.

  • UnoPoo2UnoPoo2 Posts: 4 ✭✭
    edited August 2021 #631 August, 2021, 09:24 am.

    It's an android 10/11 problem. You have to walk with the game "open" for adventure/distance to count.


    I have found out if you walk for 5-10 minutes/0.25 km (yes I'm slow), force close the game and then restart it, the distance will count. Yes no real adventure sync, but at least you can get your daily quest finished and if go on long enough walk, unlock portkeys.


    Hope this helps someone as this is falling on deaf ears.

  • Chompers06Chompers06 Posts: 5 ✭✭
    #731 August, 2021, 12:44 pm.

    I'm not even sure why this is an Android thing with this game. My adventure sync works just fine in Pokémon Go. They shouldn't have events that require the use of adventure sync. It doesn't make any sense.

  • HuffleMrsHuffleMrs Posts: 8 ✭✭
    #831 August, 2021, 01:44 pm.

    Same I have an S10 plus and I cannot get the adventure sync to stay linked it constantly disconnects so no matter how far I ride my bike or walk I'm screwed I wish it connected to my Fitbit.

  • ObsidianWings20ObsidianWings20 Posts: 2 ✭✭
    #931 August, 2021, 05:06 pm.

    I am having the same problem. Quick theory, how many of us are using HP signing on through their Facebook account?

  • abelaabela Posts: 1
    #1031 August, 2021, 05:51 pm.

    I have the same issue. Hasn't worked in ages. Used to, but not since the update. I've even checked that my permissions are still active. This needs to be fixed and soon.

  • SissySongbirdSissySongbird Posts: 4 ✭✭
    #1131 August, 2021, 10:28 pm.

    Adventure Sync has actually been broken for Android users with the newer versions of the Android OS since July...we have reported, complained, etc , without even an acknowledgement that they might be working on it!


    That said, the activity tracker works if you turn off AS, it only tracks activity if the app is open though. Also, where we used to get activity data for just walking around, it doesn't register unless your location tracker in your phone changes locations!


    Other fun little bugs, you can't open spell energy gifts; the higher level towers will freeze the app; and because the activity tracker doesn't work it takes FOREVER to open portkeys! I still have portkeys from TWO brilliant events back that aren't opened!!!

  • HedwigsmuggleHedwigsmuggle Posts: 2 ✭✭
    #1201 September, 2021, 01:08 am.

    Not sure if anyone else is having part of my issue, the other part there are a lot of folks are dealing with. I have a S10 and my adventure sync was working until the last update. So now I cannot complete my daily tasks, open any portkeys or now complete the new challenge as it wants me to get a 9 3/4 sign from a portkey. But now on top of the adventure sync not working, I am getting an error message "connection lost. Check your wifi mobile data" . Both are fine as any other app including Pokemon Go seem to work just fine. Why roll out new challenges when they can't be completed by all players that use your app?!? I enjoy playing this game, but this is very frustrating !

  • KgopherKgopher Posts: 6 ✭✭
    #1302 September, 2021, 10:29 am.

    I think mine has been out for well over a year or getting close to a year. I have an older android. So many events I just haven't done as no point without portkeys. I am a lazy player anyway but this made me more so. And they seem in no rush to fix it.

  • KgopherKgopher Posts: 6 ✭✭
    #1402 September, 2021, 10:34 am.

    During Part 2 of Hogwarts for the Holidays is when it went down for me so December of 2020.

  • ValoriaValoria Posts: 4 ✭✭
    edited September 2021 #1505 September, 2021, 01:18 am.

    Even when I walk with the game open and active, the distance does not count for opening portkey portmanteaux. This is ridiculously frustrating. Fixing this issue should be the number one priority for the devs. I don't want any more bleeping events until this is fixed for android phones.

  • OwlxOwlx Posts: 1,227 ✭✭✭✭✭
    #1606 September, 2021, 12:47 pm.

    Siriusly fix adventure sync....



  • MereidaMereida Posts: 2
    edited September 2021 #1712 September, 2021, 01:29 am.

    Also getting no progress from Adventure Sync. Walked 5 miles (~8 km) in the past week and still haven't opened a 1 km portkey or received the .25 km rewards. (For what it's worth, a Motorola Android with Google Fit synced)

  • CleverYetiCleverYeti Posts: 2 ✭✭
    edited September 2021 #1817 September, 2021, 02:27 am.

    Same issue here. Adventure sync used to work, but now I only get any distance if my game is actively open on my phone. Adventure sync picks up nothing even though Google fit is tracking steps and I have location services on all the time. I have a Google pixel phone. I think the issue started a few months ago. Pokemon go works - isn't it the same system? This is super frustrating!

  • JisatsuSaiyuriJisatsuSaiyuri Posts: 1
    edited September 2021 #1918 September, 2021, 05:55 pm.

    Same. I have an S20 and it's SO frustrating. I downloaded fit, uninstalled and reinstalled, nothing.

  • Kiyone57Kiyone57 Posts: 75 ✭✭✭
    #2018 September, 2021, 08:11 pm.

    I've given up on Adventure Sync getting fixed for WU. It doesn't make any sense that it still works (from other comments) for Pokemon Go but in WU it doesn't.

  • srssrs Posts: 3
    #2119 September, 2021, 01:50 am.

    Not working for me, can't open portkeys for Sept community day

  • SourdredesangSourdredesang Posts: 12 ✭✭
    #2219 September, 2021, 12:57 pm.

    Same here. Lost all the completion rewards because walking with phone unlocked and game open/up on the phone stopped working. Had 3 portmanteaus at .9 and 2 at .8. None of them unlocked, no matter how far I walked. Had everything else completed. To say it's frustrating seems like an understatement.

  • Expelliarma7Expelliarma7 Posts: 257 ✭✭✭
    #2319 September, 2021, 03:41 pm.

    I’m looking forward to an update from the dev team. Sorry guys. Wish this wasn’t a thing. 😕😞

  • MtPolluxMtPollux Posts: 856 ✭✭✭✭✭
    #2419 September, 2021, 06:55 pm.

    @Expelliarma7 don't hold your breath.

  • AzukiAzuki Posts: 6 ✭✭
    #2621 September, 2021, 02:34 pm.

    It is ridiculous they have the 1920s event which is only playable w AS.

    I get a feeling they just want to get rid of all players and end the game.

  • luckyleelaCluckyleelaC Posts: 1
    #2722 September, 2021, 08:07 pm.

    I am so tired of the glitches and issues with this game. I have been a player since day 1 and have come to believe that they don't care if it gets fixed. They continue to have event after event, all need portkeys, yet nothing works. Adventure sync hasn't worked in months. Plus, just as with Pokemon Go, they are silent. No comments about fixing it, no adjusting the event so portkeys and distance aren't required, absolutely nothing. I think I am done with it! Personally, I believe that with the release of the new Harry Potter game, they just want this one to end. Just fade away!

  • MainePuffMainePuff Posts: 1
    #2825 September, 2021, 11:59 am.

    It's been broken since July and I'm about ready to quit playing. Is it EVER going to be fixed?

  • SkambrentSkambrent Posts: 24 ✭✭
    #2925 September, 2021, 07:10 pm.

    I finally decided to quit a couple of weeks ago due to this and other bugs (energy gift freeze being a biggie.) I'm sticking around here and a few other groups in case they ever actually fix it.

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