Honestly, how you are not postponing all the events indefinitely until you fix Adventure Sync is beyond me.
What I understand even less is that you have not fixed this issue in almost a year since people first started reporting it.
Stop the **** events for a while, focus on repairing adventure sync once and for all! No portkeys means no unicorn hairs either and if that persists, by the next adversary event I'm screwed. So much depends on portkeys, and even more on AS, and y'all just don't seem to give a **** and keep on piling on events regardless. Oh, and let's not forget all the gold people are losing because they now can't finish the daily tasks.
At least allow those of us who got this issue after your forced update to revert to the previous version where it worked!
Oh, and don't even get me started on the fact that not only did you drop a broken update, but you then forced every single player to install it whether they wanted/needed it or not.
I was a big fan of this game, even if the number of events got a bit much and I wished you'd slowed the pace down a bit, but after these horrendous last two updates I am incredibly disappointed, and most of all angry that you would care so little about your players' satisfaction with this game.
Shame on you.
Still not registering distance walked to open portkeys!!
Agreed with everything you said, @Veky1993!
However, this is the most damning part:
"Oh, and let's not forget all the gold people are losing because they now can't finish the daily tasks."
That's why they're not in a rush. They want people to spend real money for gold.
Yesterday I discovered the game registers distance if my game is open, in my purse and I'm driving somewhere. What is going on?!?!
How can you let this continue? How can you justify starting new events when the game is basically broken? Is anybody even there??
The portkeys are still an issue and if this isn't fixed, I will quit playing, since you don't seem to care.
Thanks for the reply. It is a problem, I walk with the game open. Still walking, is not counted.
Hey! Since adventure sync has been broken for a while, is it possible to have portkeys deleted? I have 8 or so portkeys from previous brilliant events that I now don't wish to open anymore (had to find another way to finish the event) and they are crowding my registry. I have no intention of opening 8 portkeys I don't need by walking around with my app open (which also sometimes doesn't register walking). Any chance of just deleting them?
I’ve also been experiencing the wifi only to be able to login to the game. With all the glitches and the game needing to be restarted all the time this mobile game is unplayable for me and no acknowledgement from the HPWU team.
I uninstalled the game and reinstalled the game at one point on my galaxy S8 trying to fix the Adventure Sync. And Adventure sync worked until I downloaded all the assets. As soon as I did Adventure sync stopped working again. I refuse to drain battery leaving the game open. Please make fixing this a priority especially since it has been an ongoing issue for months and the only way to get the new registry page items is via portkeys.
Hi, When you say there's an update on Tuesday, am I right in presuming you mean Tuesday 17th August sometime during PST office hours?
I'm in UK & am having a number of issues...being told I have no connection when I have both WiFi & mobile data access to net, red dots on all registry, the non-recording of any walking done etc & it's Weds 18th August here but there's been no sign of update so I just wanted to clarify
Was hoping some of the issues would be fixed by updates but still ongoing. Latest even is purely portkey orientated so it is more than frustrating that adventure sync/portkey distance isn't working.
I'm still having the gift and portkey problems even with the update, clearing game data and cache, and two uninstalls.
Yes let's have an event centered around Portmanteaus when adventure sync isnt working....
It's good to see that you're aware of the Adventure sync issue. It's been a consistent problem for me for a few weeks now. I'm on Android 11. I'm missing out on rewards and game play.
It has now been MONTHS since Adventure Sync has worked properly. Please take the time and fix the issue. Stop giving us tasks where we have to walk or open keys. Not everyone has the ability to walk 1k in a day to complete events.
I also am unable to use Activr Sync. It makes portkeys defunct. I agree with the sentiment, unicorn hair is also in short supply without AS. Please focus on this vs nee events.
When will the portkey bug be fixed? None of my portkeys have unlocked for over a month now, so I never get to finish an event, or even the daily assignments?? This is sooo frustrating, considering I walk around 10000 steps every day, and none of them register...
Here is an oldie but an irritating one, every time I click on the feather to change or edit my picture, the game crashes and closes. It has been doing this for a long time and I have been patient. I tried offloading the app and reinstalling but that did not help. I have an iPhone 12 Pro.
@hpwulola will this Adventure Sync update in 2.19 actually fix anything this time? Distance tracking has been an issue since before 2.17 for many players, and each "update" and "patch" since then has only made distance tracking worse and spread the issue to more players. Many promises have been made and not been kept so far.
At this point, I won't be surprised if 2.19 somehow removes portkey foundable images from pages. Every promised fix for distance tracking has instead made it worse, Niantic is running out of ways to mess it up any more than it is.
@hpwulola thank you for the information about the scheduled update to fix AS at the end of September!
Hi @hpwulola can you please confirm that “This will be fixed in 2.19, scheduled for the end of September” refers to the issue regarding adventure sync not collecting fitness data for Android users? The edit to your post is unclear. Thanks!!
@hpwulola can you confirm the 2.19 to be released by end of Sept will fix Adventure Sync or the potion glitch? The format on the post is confusing a lot of people. Thanks.
Hey @HopePrince @RosaReaTaylor thanks for sharing! The 2.19 update is scheduled for the end of September and will include a fix for the Adventure Sync issue. I've also updated the OP, and I hope it's clearer now. Please let me know if you have any questions.
Edit: The 2.19 update is scheduled for the first week of October, we'll keep you updated on this timeline. Thank you for your understanding!
Everytime I see a post from @HPWUblue . I quietly imagine that blue puppy from Blue's Clues is posting.... 😛
Thank you for the update on this. I hope it works out as scheduled and everything runs smoothly with minimal hindrances.
Although the portkey tutorial has disappeared, I now get a 'wireless connection error' every time I visit my portkeys.
Also, I still get kicked out of chambers when applying a potion (particularl but not exclusively potents) on a regular basis.
Adventure Sync - SHOULD be fixed, or WILL be fixed ? There's a whole world of difference.
As annoying as the lack of AS is, for me the worst bug at present is the issue with potions animations. If muscle memory kicks in and I tap before the potion animation is complete, I have been kicked out of group fortresses, adversary encounters, and even when I consumed a potion in a 1920s portkey I was kicked out of that encounter too. In most of these cases I lost the main prize after consuming various potions for nothing.
The second worst bug for me is the spell energy gift game freeze, because I rely on spell energy gifts to get through the game. Between the bad game design that makes you force quit in order not to collect runestones, and the tasks to collect runestones that result in not wanting to collect them too early and needing to force quit, plus the spell energy gift freeze and other random crashes, I rebooted the game a ridiculous number of times during this last brilliant event.
2.18.0 Bug- Daily Tasks RESET
I have a random issue where I've been playing for quite awhile, returned MANY foundables and wizarding challenges, walked a tonne, then all of a sudden, the daily tasks reset and has 0 (zero) counts against them. When it's the end of the day, and I'm in bed, there is no way I can walk .25km! So I not only lose out on those coins, but the daily completed task coins. It's happened so much! Please add this to the 2.18.0 fix list.
Why is the issue with loading off wifi being blatantly ignored. There’s zero acknowledgement of this issue. I am sick of this being disregarded and not mentioned in the known bugs. JUST FIX IT AND STOP RELEASING NEW EVENTS WE CAN’T PLAY.
@hpwulola thanks for posting the update with fixes and timeline. The below aren’t fixed for me.
I don’t see the tutorial, but still see a WiFi error when accessing the potion vault.
This is still blank for me.