I have all those problems and now can't collect my daily items because the walking .25 kilometers no does not register since yesterday so I can't finish daily tasks. I have portkeys I can't open in spots I need for the next challenge 😩
One relatively minor bug I noticed last night after the new update is that the game gets very laggy/graphics start clipping when placing a Emergency foundable in the registry and it goes through the 6 pages of rewards - that definitely was not an issue for me just this past weekend during the Emergency Spotlight Event, so must have been introduced in the new update.
Adventure sync broke on Android 11 with this update. It is tracking when I move with the app open though,unlike some here. I did all the obvious setting resets and nothing solved it.
Along with all the slightly less annoying bugs: crash on opening energy gifts, crashing our of high level battles, Constance notes in portkey area, this update has been a real mess.
Please delay new family release until these are fixed.
Well everyone they aren't fixing anything until Tuesday, I suggest you go to the play store or wherever you downloaded the app from and update your rating after this "update experience", maybe that will get something done quicker. Careful, there's a character limit so you might not get all your feelings expressed.
Please consider postponing the 1920s portkey based event until AS is fixed for ALL players.
I am experiencing the game crashing a lot. Very reproducible. Just play the game. Vary what functions are performed in the game. The frequency of crashes is making the game unplayable. It feels like a resource issue. A memory leak and/or a network communication issue. Sometimes the game stalls first, then crashes. I don't know if there is a watchdog that detects some aspect of the game has failed and then takes out the app. Used to be I would experiece it after about 6 adversary chains. Now its pretty much a given the app will crash after 1 chain. At least know with .18 I can reenter a chain after a crash thanks for that. Great game, but the amount of bugs is just taking the fun out of it. I can work around most of the issues, but not the frequent crashes.
I have an IPhone and cannot play anymore. No more access to the tasks (daily or brilliant event), no more access to the bus to get access to chambers, troubles has mainly time described with friends gifts and even the weather pages make the app crush….
Not able to end brilliant event in time if the bugs are not corrected before next week…
I am playing since the very beginning and I am about to unload definitively the app when I see so few interest for players and historical fans. I will make my decision depending on what will come in the coming days, especially on the way the brilliant event will be treated… I am very sad about this but I never saw such a mess on a release and never saw a worst answer to this kind of situation.
Moto G7 android system 10. With game open tracking is not working correctly. Getting less than half the distance I should. Multiple people with same issue or worse.
Adventure sync not working on our Samsung phones. Started three days ago, worked for a short time last evening, enough to get daily tasks, but back to not tracking today.
AS worked for me until latest update - Android 10
Besides all other mentioned bugs, the game runs slower and the blue glitch screen after catching a foundable is beyond irritating.
Let's get AS working BEFORE rolling out 1920's or that is a MAJOR ISSUE for over HALF your customer base.
Also really hate that I have to double tap potion screen to get back to my foundable. Once I select extimulo it should send me right back to my fragment. If I wanted a dawdle or Baruffio I would select before. Only benefit would be using trace charm once you see what the fragment is.
I really hope the adventure sync issue for Android is fixed soon. I'm not able to finish my dailies and haven't been for the last couple days
I've been experiencing the issue with Adventure Sync but also steps not counting in general even when app is open. This problem seemed to be fixed for a brief amount of time yesterday, but again is an issue today. No steps counted in daily count, no steps contributing to portkeys. I'm on Android device. Had uninstalled amd reinstalled app and rebooted when problem first surfaced, but that didn't help.
Also have the issue with Constance giving tutorial every time you enter portkey vault. When that started happening, the issue of adventure sync and steps not counting in general resurfaced.
Still no POI in Minneapolis, please update.
After reinstalling I am getting a successfully syncd. Popup every time I return to the map.
Adventure sync not working on my Samsung.
I am not having nearly as many issues as most people (am playing on an iPhone X) but o etching I haven’t seen mentioned is that graphics are jumpy since the new update - in several aspects of game play. Thank you for working to fix the problems and giving us a fun game to play.
After the update, when collecting the final fragment of a foundable (normal/brilliant), in the rewards page we see the “Place Image” button (which is mandatory) that takes us to the specific image page. After this, the game gets totally laggy, like 10-15fps, everywhere but the map. Only a restart of the app solves the issue. Deleted and reinstalled everything and the bug persisted.
Also, blue screen right before returning to the map.
P.S.: I’m playing on an iPhone 12 Pro Max.
It's not just Adventure Sync, it's steps in general. This has been a problem for months. How are you going to compensate those of us who have been missing out on rewards for that long?
Also, what are you doing about daily tasks not registering unless you open the tasks up first? That one has been going on for years. But sure, let's add other features before we fix the problems we already have.
LGG6 phone Android 9. Adventure Sync broken since December 2020 update.
Hopefully fixed by 1920s Portkey Event. If not, seriously unfair to half your players not just "some people". Would be interesting to see numbers about how many are affected.
Please could we have an acknowledgment that you understand that Adventure Sync is broken for ALL versions of Android now?
Your summary of the issues in HPWU 2.18 suggests that it's just some users of Android 10 and 11 which are affected, but it's been broken for every Android version < 10 since last December. That's 8 months!
A fix for this is long overdue, and is very much needed before the launch of the 1920's Events.
I'm on a Samsung Galaxy s10+ and I haven't been able to play at all since the update. Anytime I try to open a trace, the app freezes. I've never had any issues before this update.
High number of foes. No kidding! And you don't warn about this in-game. I went to Dark V to be guaranteed the reward, and instead it was the opposite. Wasted a runestone, wasted potions, wasted energy. Booooo!
Um you might want to check if gold key use is even seen on android
It really looks like game doesn't know you are using a key. Sometimes I can get a pair portmanteaus to open if I use a silver key too. However, the game must be open and even then steps may not update until an hour later. Just for the record that portmanteau has been like that for 8km of walking: at 0. Only been since the forced update. How about reverting that one so we can play?
4.95 km on Fit and 0 (zero) on WU.
I think that is a crtical bug and a major issue for all players.
Please, fix it soon or consider postponing the 1920s event.
@hpwulola I don't know if it's a bug or if you are fixing it, but the Knight Bus keeps on disappearing and appearing lately. It has not hampered my playing this game. I just thought I should report it just in case it is a bug.
I have been unable to start without access to wifi since May. Now with being kicked out with the current glitches there is no way I can play away from home. The start loop is a known issue and I email every couple of weeks about it .
Whenever i open a spell energy gift the game crashes and it’s never opened.
this doesn’t happen wwith anu other gift type
iphone xs user
The AS problem is most annoying. My best hope is to collect a second round of Polyjuiced Hermione fragments in order to complete the bonus task of placing 5 hospital wing images in the registry. Given that, ad the recommendation to use Brilliant Runestones in lower chambers to reduce the number of foes in a chamber, then Niantic should guarantee a PH fragment as a reward in lower chambers. Lastly, as others have commented, please fix the AS problems BEFORE the 1920s event.