Adventure sync not working after recent update

RenanBarao5RenanBarao5 Posts: 15 ✭✭
in General Questions #1 latest comment 18 August, 2021, 09:40 pm.

My adventure sync does not work!

Additionally, everytime I go to the portkey page, the tutorial always pops up.

How to fix this?

Thanks!

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Comments

  • CBG92CBG92 Posts: 489 ✭✭✭✭
    #227 July, 2021, 06:07 pm.

    your guess is as good as mine. fingers crossed it gets fixed soon!

  • HarryPutter1234HarryPutter1234 Posts: 145 ✭✭✭
    #427 July, 2021, 06:52 pm.

    No idea, hoping the team is on it. Also I would make sure the update didn’t reset AS settings, just in case. (It shouldn’t have but you never know…)

  • Bee1895Bee1895 Posts: 5 ✭✭
    #527 July, 2021, 08:01 pm.

    Same here. Both issues. Really annoying.

  • AvellynnAvellynn Posts: 1 ✭✭
    #828 July, 2021, 07:04 pm.

    The tutorial has stopped for finally, but I only get credit for distance of I leave the app open.


    So instead of opening 4 or 5 portkeys the last 2 days, I manged to open one. And that was only because I was already halfway there when they forced the update. That they already knew had issues.

  • LucyEALucyEA Posts: 3 ✭✭
    #928 July, 2021, 08:31 pm.

    Same here! I walk at least 5 km a day, and my portkey is stuck at .03

  • Fairytree13Fairytree13 Posts: 26 ✭✭
    #1029 July, 2021, 03:40 am.

    Unfortunately a lot of people haven't had adventure sync working for a long time......Hopefully (fingers crossed) soon

  • LillyinuLillyinu Posts: 2 ✭✭
    #1129 July, 2021, 04:20 am.

    I'm having this same issue now. Not sure if anyone ever figure it out? I get the tutorial every time as well.

  • SolluxTurtleSolluxTurtle Posts: 1 ✭✭
    #1229 July, 2021, 04:21 am.

    I've been having the exact same issue. I've uninstalled and reinstalled and the issue isn't fixed.

  • JustDebJustDeb Posts: 3 ✭✭
    #1329 July, 2021, 10:55 pm.

    Same issue!!! I've walked a ton and none of it has registered!!!

  • Switchick221Switchick221 Posts: 1 ✭✭
    #1431 July, 2021, 03:20 am.

    Same! I walked miles today, didn't get a single portkey open or even get the .25km needed to complete daily tasks!

  • HouseelfhelperHouseelfhelper Posts: 12 ✭✭
    #1531 July, 2021, 04:06 am.

    My steps aren't being counted AGAIN today and yes it's turned on to track with game off. So no reward or extra coins for completing daily tasks. And since update trying to use a potion in wizarding challege is a pain...it does use the potion but gives you a notice the potion is already in use instead of going back to the fight and you have to click off it. I have also fought at least 7 or 8 challenges in both runes and towers with secrets revealed runestones to get needed item and have gotten ZERO. Why do I always feel this game is constantly working against me!!!? Even tasks in the brilliant events work against each other!

  • LlebowskiLlebowski Posts: 2 ✭✭
    #1631 July, 2021, 05:14 am.

    Same here... Also frustrating to not earn daily rewards due to distance not tracking as well.

  • salviati71salviati71 Posts: 1
    #1731 July, 2021, 05:20 am.

    Same here. With this release one bug fixed two more appears

  • CitlovegoodCitlovegood Posts: 2
    #1831 July, 2021, 05:51 am.

    Cuando quiero recoger regalo de mis amigos se queda pasmado y se cierra el juego. Espero arreglen eso porfavor.

  • crod49crod49 Posts: 3 ✭✭
    #1931 July, 2021, 03:49 pm.

    Yep same here- no progress on portkeys or daily km. It's getting to be a chore- very frustrating

  • TridianTridian Posts: 8 ✭✭
    edited July 2021 #2031 July, 2021, 05:12 pm.

    Same, no distance progress since forced update. However, received progress in other app for adventure sync each day. Appears the game is either incorrectly checking distances, or not updating at all.

  • WooZard1022WooZard1022 Posts: 2 ✭✭
    #2131 July, 2021, 05:22 pm.

    I’ve been kicked out of the highest chamber twice costing me potions, spell energy, and unexpectedly letting down my teammates and costing them the same. I can’t believe how many bugs are in this latest update. It almost seems intentional that this update is buggy. Feels like a passive aggressive push to cause frustration with the game and have people quit.

  • Chompers06Chompers06 Posts: 5 ✭✭
    #2231 July, 2021, 05:41 pm.

    Same thing here. I've uninstalled the game, checked all settings and even tried simply turning it off and back on (that used to work). No luck.

  • MedraMedra Posts: 14 ✭✭
    edited July 2021 #2331 July, 2021, 06:10 pm.

    I've been having all of these walking and portkey issues since the update and Adventure Sync hasn't worked properly in a long time.

  • jelkemjelkem Posts: 4 ✭✭
    #2431 July, 2021, 06:39 pm.

    Do we already know when they fix this? I walked abt 30 km in pogo and nothing in hpwu with both games adventure sync turned on.

  • PixiCatPixiCat Posts: 10 ✭✭
    #2531 July, 2021, 08:07 pm.

    Same! Walked over 2 km today and it didn't even get me one meter on my daily stuff, so no extra 8 gold today. Also, as long as this issue is not solved we can all just forget about the hype around the 1920s event since that is all walking and portkeys.

  • YakkieYakkie Posts: 1 ✭✭
    #2602 August, 2021, 04:50 pm.

    I have both issues, too. Running the game on an android phone.

  • MusicmommMusicmomm Posts: 2 ✭✭
    #2705 August, 2021, 02:02 pm.

    Still not working! Reinstalled. 2 asset downloads in 2 days. Can't use portkeys. And when i use a potion it says already in use

  • SeglemSeglem Posts: 2 ✭✭
    #2807 August, 2021, 05:46 pm.

    Exactly the same here. S21 ultra

  • LadybugMomLadybugMom Posts: 1 ✭✭
    #2907 August, 2021, 09:42 pm.

    Same here....finally stopped getting the explanation on portkeys. But now no steps are counting. Even when I have the game on...no steps. Tired of not being able to complete daily tasks because it shows 0 steps. Hope they fix it sooner than later. :-O

  • AquriellaAquriella Posts: 1
    #3008 August, 2021, 01:02 am.

    I'm having the same issue. Has anyone heard of a fix yet? It's so frustrating walking a ton of distance and not having it count.

  • MaidElspethMaidElspeth Posts: 8 ✭✭
    #3108 August, 2021, 08:00 pm.

    Same here

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